PYMNTS

FEBRUARY 1, 2017

These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.

Online 100

Online Retail social media Branding 100

PYMNTS

JUNE 8, 2020

With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling.

social media 141

social media Retail Examples System 141

PYMNTS

OCTOBER 22, 2020

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. Providing diverse payment methods is therefore becoming as essential to retailers’ success as offering expansive product lines.

social media 200

social media Retail Online Mobile 200

PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

Retail 132

Retail Trends Analytics social media 132

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

PYMNTS

DECEMBER 30, 2016

While the shift to the online space is often seen as the great game-changer in retail, Loren Padelford, vice president and general manager of Shopify Plus , said that the change is actually to something more fundamental. A lot of traditional merchants and retailers are struggling with that change.

Retail 130

Retail social media Branding Mobile 130

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. The customer experience online has dozens of critical elements. The digital shift is definitely on.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

MARCH 30, 2020

California Consumer Privacy Act (CCPA), Washington Privacy Act (WPA) and other new privacy and online transaction standards are changing how businesses interact with consumers’ data in the U.S. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview.

United States 131

United States Retail Customer Experience Data 131

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. The study came up with Reputation Scores, measured on a scale of 100 to 1,000, based on online reviews, accurate listings, social media, search results and customer engagement.

Retail 103

Retail Study Online social media 103

PYMNTS

SEPTEMBER 5, 2019

Luxury retail is being revised — and in some cases, reinvented — and those trends are worth attention as the 2019 holiday shopping season approaches. One of the latest, ongoing trends is the rise of online luxury resale commerce. That’s not to say brick-and-mortar is doing well in all areas of the luxury retail world.

Retail 123

Retail New York New York City Philadelphia 123

PYMNTS

APRIL 18, 2017

It’s nearly impossible to find a day where money isn’t flowing between retailers and consumers. The retail industry is in the nascent stages of seeing the impact of what’s been dubbed “chat commerce.” The digital storefront has a lot of different paths for customers and how they connect to retailers.”.

social media 123

social media Payments Retail Branding 123

PYMNTS

JULY 7, 2020

introduced a new social eCommerce app. The offering brings together the functions of an online shopping website that Verishop rolled out in 2019 with a digital app that works similar to TikTok and Pinterest, Bloomberg reported. The pandemic, for its part, has closed a number of malls and physical retail locations.

social media 142

social media Online Strategy Retail 142

PYMNTS

DECEMBER 10, 2020

“So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In In practice, that means turning customers into influencers via a social selling technology platform.

social media 257

social media Video Branding Online 257

PYMNTS

MARCH 30, 2016

While it’s just become a fad in the last few years for retailers to actually start selling their wares on social media, just having a Facebook page has been a necessity of online merchants for many years more. In fact, it might be more important in retail than anywhere else.

Retail 100

Retail social media Branding Study 100

PYMNTS

AUGUST 6, 2020

BigCommerce , which works in software for online business operations, saw its value rise by 292 percent after an initial public offering (IPO) for $216 million was priced above a target range, according to a report by Bloomberg. According to a PYMNTS report , Tiger Global Management plans to buy at least one-fifth of the shares in the IPO.

Software 194

Software social media Austin Texas 194

PYMNTS

FEBRUARY 20, 2018

Alibaba and Tencent , which are locked in a battle to win over consumers, have invested more than $10 billion in retailers since the beginning of 2017. As a result, retailers are taking sides, CNBC reported. They have to take a side. As a result, the companies are rolling out mobile payments at even more physical stores.

Retail 100

Retail Big Data social media Atlanta 100

PYMNTS

JUNE 16, 2019

The feature reportedly aimed to connect the gap between socializing and online shopping, Mashable reported. The outlet, however, reported that the eCommerce retailer “clearly still hopes shoppers will broadcast the things they buy” through a function dubbed #FoundItOnAmazon.

social media 108

social media Video Branding Report 108

PYMNTS

SEPTEMBER 3, 2020

The remote payments app allows merchants to charge customers by sending a payment link via SMS, Whatsapp, email or social media. The iZettle Food & Drink app will also enable merchants to manage orders in one place, from dining rooms to take-out. FinTech partners, he said, have become key allies to helping SMBs. “We

social media 298

social media Taxes Payments Online 298

PYMNTS

OCTOBER 19, 2018

In the webinar, entitled “ 5 Ways Fraudsters Fake IDs — And How Your Face Can Stop Them ,” Trilli not only offered an up-to-date primer on the latest criminal techniques to steal online data and identities, but gave practical and hopeful advice on how to prevent much of that fraud, even as the people behind it keep raising their game.

Fraud 189

Fraud Online social media Software 189

PYMNTS

OCTOBER 9, 2020

The event is part of the social media company’s Season of Support to offer complimentary resources, education and instruction to assist companies throughout the globe, according to a company blog post. To support Black-owned businesses and their communities, Facebook has introduced its #BuyBlack Friday event in the United States.

social media 162

social media United States Resources Operations 162

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Michigan Strategy 216

PYMNTS

OCTOBER 11, 2018

Online or in the real world, while shopping for goods or ordering food , consumers’ favorite experiences seem to be the ones they can self-direct. Increasingly, it seems retailers need not only ask what they can do for their consumers, as those consumers want to be doing it on their own.

Data 139

Data social media Online Retail 139

Perficient

SEPTEMBER 29, 2020

They feel the threat of Amazon and other retail giants moving into their space, and they want to fight back. The problem is: While there’s a lot healthcare can learn from retail, it’s also true that much about retail doesn’t work in healthcare. She ignores the first one, but responds to later emails and schedules online.

social media 294

social media System Retail Online 294

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

JANUARY 10, 2018

Citing people familiar with the matter, Cheddar reported that the device, which is the social media giant’s first major entrance into the hardware market, is being marketed as a way for friends and families to connect via video chat and social features, rather than a voice-controlled speaker. ”

Video 102

Video social media Retail Report 102

PYMNTS

AUGUST 14, 2017

Previously, African merchants had the opportunity to sell their wares on platforms such as OLX and Jumia or by leveraging social media platforms like Facebook and Instagram. What the Sky.Garden platform does differently is allow sellers to manage online inventory just as they would in a brick-and-mortar setting.

Online 131

Online social media Mobile Software 131

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low.

social media 151

social media Millennials Online Fraud 151

PYMNTS

MARCH 14, 2020

With the coronavirus putting eCommerce front and center, it has unfortunately been joined by its cousin: online retail fraud. Conservative estimates put online sales at $630 billion this year. That doesn’t count alienated customers who are ready to pull the trigger on social media with a bad review.

Fraud 230

Fraud social media Online Retail 230

PYMNTS

JANUARY 28, 2020

As recently as a few years ago, experts were predicting the era of social media platforms was over, and that new entrants were far less likely to make a dent on the market than be bought out by the established names in the game. TikTok has managed to virtually unmake that conventional wisdom in the last 24 months.

social media 134

social media Video Branding Analytics 134

PYMNTS

OCTOBER 21, 2020

Social-Commerce-as-a-Service app PowerBuy has rolled out its Multi Product PowerBuy group buying functionality, which is now available via the Shopify app store. Retailers on Shopify can now add social group purchasing to their eCommerce storefronts, according to a Wednesday (Oct. 21) announcement.

social media 140

social media New York Software Retail 140

PYMNTS

OCTOBER 9, 2020

13-14, online merchants in America and beyond are preparing for the earliest, most aggressive selling season ever. Kenny Tsang , managing director at cross-border payments service provider PingPong , told Karen Webster that merchants must be ready — and must execute well. No Turning Back On Digital. No Turning Back On Digital.

social media 295

social media America Online Branding 295

PYMNTS

AUGUST 19, 2016

Put simply, social currency is anything that a consumer shares about themselves – be it online, via social media or in person – because they believe it will make others like them. Social currency can be a very important factor when it comes to consumers’ retail decisions.

Retail 100

Retail social media Study Branding 100

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. Commentary from various management teams at these same companies spotlight a hard pivot into digital commerce.

Report 245

Report Online New Jersey Conference 245

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 13, 2018

Google has released Google Shopping in India to aid customers with a streamlined online shopping experience. The home page is a user-friendly site where customers can search for different products separated by category, and can choose between thousands of retailers. It’s being released on three different platforms.

Google 125

Google social media Online Retail 125

PYMNTS

NOVEMBER 12, 2018

Employees who may not have regular access to corporate email accounts were being notified by their managers at work. Social media posts show that some former employees, who left the company months ago, have also received notification letters. The retailer isn’t the first to be hit with a breach.

Data 188

Data social media Seattle Security 188