PYMNTS

MARCH 7, 2017

The online world has had a major impact on the retail industry over the past decade. Retailers have been in a frenzy over the last few years to find ways to both embrace the eCommerce arena while at the same time attract customers into their brick-and-mortar locations.

Study 109

Study Retail Industry Technology 109

PYMNTS

DECEMBER 29, 2020

parent company of luxury online retailer Mytheresa , announced that it's filed a registration statement with the SEC for an initial public offering (IPO), according to a press release. Co-manager will be Jefferies Group, and Cowen Inc. A study by Bain and Co. found that the market fell 23 percent this year.

Company 159

Company Retail Study Online 159

Perficient

DECEMBER 30, 2020

The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies. But the ASCI study showed a decline of almost 5% in customer sat for internet retailers versus just a 1.3% decline for Department & Discount stores.

Online 421

Online Study Branding Customer Experience 421

PYMNTS

OCTOBER 21, 2016

The movement toward mobile payments has been a strong one, but brands and retailers have been slow to adopt to that change, according to a recent report, NewStore’s eponymous and inaugural NewStore 2016 Mobile Retail Report. What this data doesn’t show is the momentum of the industry in the area of mobile retail.

Study 100

Study Retail Mobile New York City 100

PYMNTS

OCTOBER 15, 2018

A new study is predicting that Internet of Things (IoT) technologies will see a major boost in investment over the next five years, mostly due to projects in inventory and supply chain management. billion by 2023; and fleet management, which should hit $10.4 billion in 2017. The sector is expected to grow at 20.2

Management 171

Management Software Study Data 171

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

OCTOBER 21, 2016

The fleet management market is estimated to grow from $9.54 percent, according to a new study by MarketsandMarkets. According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. billion in 2016 to $27.9

Management 100

Management Marketing Regional System 100

PYMNTS

APRIL 29, 2020

New developments are focusing on supply chain, government activity and infrastructure to improve the customer experience as post-pandemic retail finds its legs. Retailers that sign up for the new program will receive discounts of up to 40 percent on FedEx Ground and 50 percent on FedEx Express services.

Retail 154

Retail Customer Experience Branding Conference 154

PYMNTS

AUGUST 2, 2018

Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Overall, retailers such as Nordstrom are changing their models as an increasing amount of retail spend is now being completed away from physical retail stores. Retail spending saw a 1.6

Retail 102

Retail Marketing Los Angeles Online 102

PYMNTS

MAY 27, 2020

With so many retailers hustling to capture the digital shift, it’s easy to let the details suffer. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it. “At Lexus, we have always held guest experience as our top priority.

Online 151

Online Management social media Branding 151

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169

Retail US Survey Examples 169

PYMNTS

JULY 19, 2019

Jyve launched earlier this year to connect gig economy workers with brick-and-mortar retailers. The idea behind this venture is that the rise in digital commerce will lead to a labor shortage in physical retail. According to PYMNTS’ study, 1.2 million retail gig workers have received pay advances, totaling $66 billion — 40.5

Industry 128

Industry Retail Study United States 128

South State Correspondent

JULY 11, 2022

Email is one of the most effective bank marketing channels available. Using AI for bank email marketing can get you a 2% to 13%+ lift, or improvement, depending on the technique. In this article, we give you our top five lessons to inspire your bank to adopt AI in marketing or leverage our data to improve your effort.

Marketing 195

Marketing Data social media Groups 195

PYMNTS

JANUARY 5, 2021

Deirdre O’Connor, managing director of Corporate Restructuring at Epiq, said in the release that the higher Chapter 11 filings came from "preexisting distressed companies coupled with the onset of a zero-revenue environment.". “New consumers and businesses afloat,” said Kruse, per the release.

Study 159

Study US Retail Capital 159

PYMNTS

MAY 22, 2017

A new study has found that retail global expansion has lost some steam, and while the United States remains the most active, Europe is now the preferred spot for expanding retailers, according to Chain Store Age. The results found that retailers’ expansion into new markets increased by 2 percent in 2016, down from 3.1

Retail 108

Retail United States New York City Study 108

Independent Banker

JANUARY 1, 2022

To have a true impact on the needs and expectations of today’s consumer, financial institutions must adopt successful practices from retail sectors, such as e-commerce, travel and entertainment that successfully deliver on expectations for consistent, personalized experiences through every stage of the buying journey. Delivering Value.

Retail 103

Retail Community Branding Study 103

PYMNTS

OCTOBER 27, 2016

Traditional retail metrics are no longer sustainable — or are rapidly becoming such — in a digital retail environment. That is the finding of HRC Retail Advisory’s latest study focused on mature retail businesses. That is a big step down from the five-year average of 12 percent and 29 percent, respectively.

Retail 100

Retail Study Online Management 100

PYMNTS

APRIL 19, 2018

A recent study says that U.S. By 2022 online retail sales will go beyond $712 billion. According to news from Retail Dive , the study, released this week by Forrester Research, shows that 98 percent of American adults already go online at least once a day. retail sales will be impacted by smartphones in 2018.

Retail 105

Retail Online US Massachusetts 105

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. Merchants are used to keeping up with shifting trends and adjusting their products and marketing to engage consumers chasing after new items and experiences.

Retail 174

Retail Payments Report Trends 174

Perficient

FEBRUARY 24, 2021

In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? He implemented a metric-driven management system that saw revenue rise 15 percent and profitability quadruple in his first year. She specializes in digital experience, retail, and digital.

Branding 441

Branding Case Study Digital Strategies Strategy 441

Perficient

FEBRUARY 15, 2021

Attending to these enhancements now while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. By understanding the elements that mean the most to their customers, designers and marketers can create more effective offers and messages. In the Tolerance Zone.

Meeting 428

Meeting Study Branding Innovation 428

PYMNTS

SEPTEMBER 14, 2016

Mid-sized retailers are missing the mark when it comes to investing in their omnichannel initiatives, according to a new research report from Freestyle Solutions, a provider of order management software for retailers and brands. What’s more, less than half, 44 percent, had an in-store product locator.

Retail 100

Retail Study Online System 100

PYMNTS

MAY 7, 2019

Walmart is the latest example of the power of pets in retail — a power that is having significant influence among various merchants competing for the loyalty and dollars of pet owners. As well, if done well, pet retail can serve to increase foot traffic into bricks-and-mortar stores at a time when it is dearly needed.

Retail 116

Retail Fort Worth Online Dallas 116

PYMNTS

OCTOBER 20, 2016

19) released a report, dubbed “Millennial Study: Privacy vs. Customer Experience,” which charts the digital consumer preferences and behaviors of millennials in seven global markets — the U.S., ” said Kimberly Little Sutherland, senior director of fraud management at LexisNexis Risk Solutions.

Millennials 100

Millennials Study Data Customer Experience 100

PYMNTS

APRIL 1, 2020

In a recent conversation with Karen Webster, he discussed why big-box retailers that have struggled to compete in an eCommerce ecosystem found an unexpected leg-up as they stepped into the B2B business model. In the example of hotel managers, it means accelerating the purchasing process. ” Finding Opportunity In Volatility.

Marketing 160

Marketing Retail Fraud Examples 160

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. Each book applies to any banker in a management position who faces a customer in the branch or field or any banker thinking about improving organizational performance.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

AUGUST 1, 2016

Few harbingers of the future have managed to unsettle so many in retail as the advent of automation. To a pundit, it spawns examples of doomsday-esque predictions about the end of labor as we know it – but a new study could turn all that on its head.

Retail 100

Retail Study Resources Examples 100

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. The Business Impact of Outdated, Manual Systems.

System 324

System How To Customer Experience Meeting 324

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. Social currency can be a very important factor when it comes to consumers’ retail decisions. So what is social currency?

Retail 100

Retail social media Study Branding 100

PYMNTS

AUGUST 27, 2018

It’s a good time to be a retail chain. Retail Ascent. Retail is on the ascent. In July, retail sales increased 0.5 Economists had only forecasted retail sales going up 0.1 percent, online and mail-order retail sales increased 0.8 Retailer Woes. Not every retailer is experiencing good times, of course.

Retail 100

Retail Los Angeles Milwaukee Chicago 100

PYMNTS

MAY 29, 2020

In an interview with Karen Webster, Chris Carder , co-director of Entrepreneurial Studies at Schulich School of Business, outlines the story of how innovation can become teamwork. A partnership was born, and the students could then help retailers get onto the Shopify program and generate precious revenue. Carder said.

Maine 142

Maine Retail Google Community 142

PYMNTS

DECEMBER 2, 2020

P97 Networks and Cybersource, Visa ’s international payment and fraud management platform, have unveiled a new multi-year international partnership to provide mobile payment acceptance tools that come with integrated risk management for fuel and convenience merchants, according to a Wednesday (Dec. 2) announcement emailed to PYMNTS.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

JANUARY 12, 2021

Customer experience management platform provider Paytronix released its holiday gift card report on Tuesday (Jan. Their share of the gift card market dropped by over 15 percent to comprise only 26.3 12) and found a mixed bag for restaurant sales of gift cards. Its research found that overall card sales ended the year down 31.8

Cards 149

Cards Study Customer Experience Tools 149

PYMNTS

MAY 11, 2016

Common sense isn’t so common when retail is still experiencing its fair share of upheavals from each new disruptor to make it to market, but the decade-plus of online and in-store retail operating side by side has established a few new ground rules that almost everyone can agree on.

Retail 100

Retail Online Study Regional 100