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Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings

Bank Innovation

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. NetBase examined 55 brands across sectors including banking, credit cards, investment banking, payment services, insurance, online lenders and crypto.

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Wells Fargo’s Mobile and Online Banking Outage Affecting Customers Nationwide

Bank Innovation

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

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3 Alternative Lending Startups to Watch

Bank Innovation

Large banks, e-commerce moguls like Amazon and eBay and tech firms are likely to enter the alternative lending space, and soon, according to Eden Amirav, co-founder, and CEO of startup LendingExpress. National Australia Bank set up its own alternative lending arm called QuickBiz Loans back in 2016. Over the […].

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What to Do When Your Banking App Stumbles Out of the Gate

Bank Innovation

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

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Can a Mobile Lending App Save Millennial Credit Ratings?

Bank Innovation

Lenny is meant for mobile (of course) and launched today in California. Millennials hate credit — but a new service called Lenny is out to change that. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

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PayPal Adds Invoice Feature to Facebook Messenger

Bank Innovation

EXCLUSIVE – The latest in PayPal’s busy week: the payments company is now letting users create an invoice through the Facebook Messenger service, expanding on its recent partnership with the social media platform to enable P2P payments through Facebook’s chat service.

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3 Startups to Watch: YingBank, Upgrade, and Teampay

Bank Innovation

From those that focus on payments or mobile, to the ones leveraging social media, blockchain, and artificial intelligence, there’s a global hoard of startups that want to muscle into the banks’ territory […].