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Does KBA Have A Place In Online SMB Credit Checks?

PYMNTS

That does not mean older verification methods are obsolete, however: Many companies still rely on knowledge-based authentication (KBA) methods like passwords or security questions, even in areas like business lending — where stringent verification is crucial.

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How The U.S. Government Sets The Benchmark For Digital ID Standards

PYMNTS

NIST has been responsible for federal digital ID security for many years, but its collaboration with the private sector kicked into high gear in 2011, when President Barack Obama created the National Strategy for Trusted Identities in Cyberspace (NSTIC) — an initiative to improve the security and privacy of online transactions.

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What are power skills?

Independent Banker

The use of digital technology and artificial intelligence has changed the workplace dramatically in recent decades, but the pandemic accelerated this shift by forcing remote working and driving online commerce. As a result, the skills needed in all businesses, community banks included, are changing.

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How Genesys Is Personalizing Call Center Interactions

PYMNTS

Call center providers have two options to keep up with the increase in interactions, according to Paul Lasserre, vice president of product management and artificial intelligence (AI) at Genesys. Say a customer wants to return a pair of shoes she purchased online but is unsure how, so she calls the retailer’s contact center.

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Killing Strategy: The Disruption Of Management Consulting

CB Insights

The early consultants changed that by using market research and data analysis combined with niche expertise to help companies manage their supply chains, improve their product positioning, and enter new markets to beat their competitors. From one perspective, the position of management consulting as an industry has never seemed more secure.

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MasterCard Collaboration To Drive Rwanda’s Cashless Plans

PYMNTS

What the initiative will entail includes: the digitization of school fees and national health care claim payments, providing an online payment gateway for Rwanda Online, contributing to the creation of a common mobile banking platform, and contributing to the effective management of spending activities across borders. “We

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Top News In Payments: Square Unveils CBD Early Access Program; New York Examines Payroll Tech Industry

PYMNTS

Does KBA Have A Place In Online SMB Credit Checks? Financial management app Nav helps small businesses access credit reports, leverages knowledge-based authentication (KBA) to verify its users — but is not without its share of challenges.

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