PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

Cisco

DECEMBER 21, 2020

As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts.

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

FEBRUARY 4, 2020

. “Genpact and HighRadius will solve this challenge by delivering a transformative digital automation solution that enables businesses to maximize their working capital, while enhancing the customer and user experiences. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas. .”

Dallas 131

Dallas Texas User Experience Software 131

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. For financial institutions (FIs), payments are top of mind.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220

Perficient

OCTOBER 29, 2020

To bring about behavior change, these factors must be present in sufficient quantity, and must converge at the same time. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Along the way, they expect to be presented with relevant promotions and products that match their profile and interests.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

Celent Banking

DECEMBER 1, 2014

Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks. Moven has a keen focus on the user experience.

User Experience 173

User Experience Mobile Innovation United States 173

PYMNTS

NOVEMBER 16, 2020

It's about removing digital friction for the customer, simplifying the user experience, accelerating the time they can access their funds," he said. These are the kinds of value-adds that help SMB lenders compete in an increasingly crowded marketplace and can only come to fruition with a digital-first approach.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

JANUARY 9, 2020

But the lines of commerce have blurred, presenting both challenges and opportunities for merchants to engage with their targeted shoppers. Bringing consumers and merchants together used to be a fairly straightforward process. Issuers sent cards to consumers and providers sent point-of-sale (POS) devices and terminals to merchants.

Payments 151

Payments Case Study User Experience Millennials 151

Perficient

AUGUST 4, 2020

These products protect the wearer from their environment where infection, disease, or dangerous chemicals may be present. Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices.

Mobile 352

Mobile Management Retail User Experience 352

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration.

Los Angeles 108

Los Angeles User Experience Google UX 108

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S., For a glimpse of how the pivot toward cashless is spurring mobile wallet adoption, consider India.

Google 254

Google Mobile Apple Survey 254

PYMNTS

DECEMBER 18, 2019

As Stephane Wyper, SVP for new commerce partnerships at Mastercard, told Karen Webster in a recent interview, the partnership will personalize selections for consumers as they pull up to a dynamic menu board that presents the most relevant choices, where they can place their orders using voice technology. “We Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. They tend to research more, spend longer and favor more consolidated experiences.

Payments 151

Payments Hawaii Innovation Lending 151

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

APRIL 24, 2018

The ultimate goal, said McDowell, is to recognize that it is the same (authentic) user trying to access a site, regardless of device is wielded. A standard, of course, simplifies process and allows innovators to work with a foundation upon which to build.

User Experience 141

User Experience Case Study Security Fraud 141

PYMNTS

JULY 8, 2020

As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. But today, in some markets like the U.K., the agriculture sector is widely ignored by big banks and FinTechs.

Industry 131

Industry Payments User Experience Strategy 131

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. . contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

APRIL 18, 2018

In the interim, and as Visa Digital Commerce rolls out, consumers may not see visible changes to the merchant checkout page, but they’ll be able to see additional functionality within the Visa Checkout button itself and even perhaps a “universal” buy button where all card brands are presented in the same dropdown tray format.

Cards 116

Cards Innovation Security Payments 116

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? If you take price out of the equation, the internet has become the petri dish for competition and acceleration and innovation. Even in the most rural pockets of the U.S.,

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MAY 26, 2016

The pace of innovation [in tech] is very extraordinary, but for the customers, it’s a bit confusing knowing what to buy,” said Best Buy CEO Hubert Joly in an interview with Fortune. To further its effort against rival eCommerce players, the Minnesota-based company is investing big on improving user experience on its website.

Minnesota 101

Minnesota User Experience Retail Apple 101

PYMNTS

OCTOBER 30, 2019

They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. However, Apple decided to bring the technology to the iPhone next fall, in part, to make sure that global networks can foster a true 5G user experience.

Retail 100

Retail Apple Analysis Mobile 100

Fintech Labs Insights

AUGUST 2, 2016

Moonraft Innovation Labs launches Catamera , a platform which enables banks to evolve at the pace of changing consumer expectations through faster go-to-market, rapid launch of innovative services and amazing user experiences. Features: The latest technology and design trends driving the consumer experience.

Innovation 12

Innovation User Experience Strategy America 12

PYMNTS

JANUARY 19, 2018

The Chinese have a tradition of presenting cash in a red envelope to make it feel a little more special. The presentation must be digitized too, so that the money truly feels like a gift and not just another instant P2P transfer. That brings in the power, loyalty and retention to an existing model instead of starting from scratch.”.

Cards 121

Cards Millennials User Experience Video 121

PYMNTS

APRIL 22, 2020

Security processes must be effortlessly grafted into onboarding processes, as 38 percent of consumers value user experiences above all else. Biometric tools can present their own challenges, however, as it can be difficult to verify customers’ biometric indicators when they are not collected during onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

JANUARY 28, 2019

In a previous PYMNTS interview , Feedback co-founder Josh Walters compared the user experience to Uber Eats or Grubhub in that consumers can create an order and check out in the app. The app then provides a receipt that consumers can present to a cashier when picking up their orders. restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

JUNE 22, 2020

Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S. Credit and debit card penetration in markets like Mexico is still low compared to the U.S.

Strategy 230

Strategy Payments America Examples 230

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 158

Strategy System Risk Management Technology 158

Celent Banking

JUNE 26, 2015

The theme of the conference was that customer-centricity and innovation need to be the guideposts to a bank’s transformation from a bricks-and-mortar operation into a digital enterprise. Nicola has a PhD in Human-Computer Interaction, a very hot area of IT these days as the focus is on UI organization and the impact on user experience.

Digital Banking 100

Digital Banking Conference User Experience Operations 100