PYMNTS

APRIL 2, 2019

It’s not enough to be a retailer these days, not if a merchant intends to survive in a world of commerce dominated by the likes of Amazon and other tech-focused competitors. Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. New Efforts.

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Innovation Retail Examples Branding 170

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. Brands, the owner of Taco Bell, KFC and Pizza Hut, reported an overall year-to-year revenue gain in the second quarter of 2019 of about 10 percent, to $1.31

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

DECEMBER 5, 2018

Retailers are turning to accelerators to drive innovation, and Target is taking its program to the international stage: It is teaming up with Germany’s wholesale and food specialist METRO AG for its cohort this year. The program, which is in its fourth year, is open to startups from the U.S. as well as other countries.

Retail 140

Retail Innovation Industry Metro 140

Insights on Business

NOVEMBER 29, 2018

Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. These terms look good on paper, but what do they mean in practice for operational innovation?

Operations 138

Operations Innovation Management Risk Management 138

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. Other innovations are taking place, including at Walmart. Take Costco. Grocery Robots.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. In-store sales, notably, is where the retailer needs to see growth. percent, it wasn’t as much as the retailer wanted to see. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

PYMNTS

JUNE 28, 2019

It often seems that technology makes retail innovation. It can be easy to forget that people are behind those innovations. Ive has earned a place in the history books, at least when it comes to the history of this particular era of retail. Dye and Hankey will report to Jeff Williams, Apple’s chief operating officer.

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Apple Innovation Retail US 116

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

SEPTEMBER 6, 2019

Legal marijuana may have a massive payments problem, but that’s not stopping retail innovation in perhaps the newest area of legitimate commerce in the U.S. Credit card statements will show that a purchase was made at the “Midgrun Eats LLC food truck, not at the Blüm Marijuana Dispensary ,” the Reno Gazette-Journal reports.

Retail 121

Retail Innovation Colorado Payments 121

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Retail Challenge.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

DECEMBER 28, 2020

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. Sage Chief Operations Officer Lee Perkins said the move would be good as businesses started to recover from the impact of the pandemic. “As

Retail 177

Retail Operations Customer Experience Online 177

PYMNTS

JUNE 21, 2019

Part of the future of retail is playing out inside hotels — and that’s happening as the wider part of the travel-and-tourism industry is undergoing its own significant disruption. One of the latest — and perhaps wildest — examples of the hotel-retail trend comes from Taco Bell, of all places. according to the report.

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Retail Innovation Los Angeles Indianapolis 116

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. The latest research shows 40 percent of surveyed shoppers report doing fewer activities in stores and more activities online — this is up from the 12 percent who reported doing so on March 6.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

OCTOBER 14, 2019

If so, you’ve been at the site of one of the hottest areas of retail innovation. Starbucks, whose use of mobile commerce technology is the source of envy and imitation in the quick-service restaurant (QSR) and even wider retail world, is also involved in this trend. Been on a fast food drive-thru lately?

Innovation 125

Innovation Retail Google Course 125

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. The acquisition aims to help McDonald’s improve order-taking operations in its drive-thru facilities by implementing voice-recognition technology to help customers navigate increasingly complex quick-service restaurant (QSR) menus.

Retail 103

Retail Innovation Mobile Google 103

Bank Innovation

MAY 31, 2019

Marcus by Goldman Sachs, Goldman's digital-only retail bank, is quickly becoming a full-service financial platform -- a threat to both challenger banks and traditional incumbent players.

Retail 236

Retail New York Operations Online 236

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

DECEMBER 28, 2020

In today’s top retail news, FedEx Corp. 28) that it closed its acquisition of ShopRunner, which will operate as a part of a new group inside of FedEx Services named FedEx Dataworks. 28) that it closed its acquisition of ShopRunner, which will operate as a part of a new group inside of FedEx Services named FedEx Dataworks.

Tampa 188

Tampa Retail Florida Branding 188

PYMNTS

AUGUST 6, 2019

What to do with retail malls? That is among the latest trends as retail reinvents itself, and technology and other trends force new uses for old commerce spaces. Mall of America is teaming up with University of Minnesota physicians and a Minnesota-based health care system to operate the clinic.”. Mall Leases. New Investment.

Retail 108

Retail Innovation Minnesota Los Angeles 108

PYMNTS

NOVEMBER 25, 2020

Peer-to-peer (P2P) payment apps have become particularly appealing to consumers during the COVID-19 pandemic, with P2P app Zelle reporting rises in the number of transactions and transactions’ values in recent months. PYMNTS’ data revealed that many consumers are now seeking real-time access to their funds, with 35.2 About The Tracker.

Report 260

Report Trends Payments United States 260

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. and Europe by 2022.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. In 2017, Netflix was reported to have had as many U.S. Sales plummeted, and many restaurants reported losing 80 percent to 90 percent of their sales overnight.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app. percent.

Data 277

Data Innovation Payments Millennials 277

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that. “A

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless.

Retail 140

Retail Texas Illinois Seattle 140

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. Robot Efforts. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

OCTOBER 28, 2020

This state of affairs is forcing not only retailers but also their own business partners to reassess the digital capabilities they quickly adopted in spring, with many beginning to question the implications of these capabilities on their long-term sustainability and growth potential. Across The Payments Orchestration Ecosystem.

Payments 257

Payments Report Operations United States 257

PYMNTS

JANUARY 13, 2020

Fitness and wellness are helping to change the face of retail in 2020. Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social media-like way. Innovation is also taking place within retail brick-and-mortar pharmacies.

Retail 146

Retail Houston social media Trends 146

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. Mastercard’s European businesses cater to more than 950 million people via business partnerships with retailers, financial institutions (FIs) and other companies.

Operations 141

Operations Regulation Regional Retail 141

PYMNTS

SEPTEMBER 14, 2018

Luxury style and quality brands, offered at a more middle-class price point and sold directly to consumers, is increasingly crowded terrain in apparel retail. Or, perhaps more accurately, through tactics that are so traditional they are surprising to see in a modern retail context.

Retail 134

Retail Innovation Branding social media 134

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. For its part, Luckin has 4,507 self-operated stores as of the close of last year.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . But they all tend to have three things in common.

Innovation 222

Innovation Data System Mobile 222

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

Retail 182

Retail Google Tools Video 182