Bank Innovation

JANUARY 24, 2018

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. To find out which brand was the consumer favorite, at least on social […].

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Bank Innovation

JUNE 12, 2018

PREMIUM —Banks appear to have recoiled from the deep, detailed use of social media data in their marketing. Bank’s senior vice president of brand advertising and social media, Kelly […]. One taking a conservative approach is U.S.

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social media Data Branding Marketing 186

Bank Innovation

APRIL 13, 2016

In the age of ubiquitous mobile devices and 1.5 billion Facebook users (give or take a few million), it’s clear banks can’t keep their employees from social media. That opens bank systems to attacks via phishing and social engineering.

social media 150

social media System Mobile Capital 150

Bank Innovation

DECEMBER 27, 2016

Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Could Microsoft be the first technology company to earn a one trillion market value?

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social media Company Technology Marketing 259

PYMNTS

NOVEMBER 24, 2020

At a time when the global pandemic and ensuing economic upheaval have blurred the boundaries between traditional means of payment, the CEO of global payment- and banking-solution provider i2c says the biggest business opportunity ahead will be in credit, with mobile becoming the biggest game-changer. All About Mobile. phenomenon.

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Mobile social media Fintech Innovation 310

PYMNTS

NOVEMBER 5, 2019

And in retail, social media keeps evolving, and that progression can bring significant changes to the industry as the preferences of younger consumers continue to shift. Data: 450,000: Number of users social network Squad has gained since its launch earlier this year. All this, Today in Data.

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social media Retail Data Cards 100

PYMNTS

APRIL 10, 2020

The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

FEBRUARY 25, 2020

Mobile Cards: Make or Break? One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.

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Mobile Cards social media Survey 153

Perficient

FEBRUARY 2, 2023

Social Media as a Payment Channel Considering that the average American spends 147 minutes a day on social media , it is no surprise that businesses across industries seek the visibility that social media advertising and eCommerce can provide.

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Industry Trends social media Payments 471

PYMNTS

DECEMBER 22, 2020

In investments, social media-focused attire reseller Poshmark recently filed for an initial public offering , hoping to catch an IPO wave that saw massive first-day increases for DoorDash and Airbnb. Data: 78M : Number of consumers who want access to rewards programs via mobile apps. All this, Today in Data.

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social media Innovation Retail Data 144

PYMNTS

APRIL 25, 2017

Reveal Mobile, a leading innovator in monetizing location-based audience data, announced the launch of Social Direct, a platform that enables advertising agencies, retailers and brands to leverage location-based audience data for highly targeted social media campaigns.

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social media Mobile Data Marketing 116

PYMNTS

MAY 22, 2017

Finextra reports that with around 86 percent of Spanish internet users accessing Facebook, WhatsApp, YouTube, Twitter or Instagram at least once a day, BBVA is looking to make it easier for customers to complete daily transactions without leaving their social networks.

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PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

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Innovation Retail social media Apple 166

PYMNTS

APRIL 10, 2019

With more consumers than ever interested in fulfilling all their financial needs on mobile, both legacy banks and FinTech firms are focusing on creating digital-only banking services, designed to catch and keep customers using their smartphones to bank. An Inside Look at Chase’s Mobile Banking Approach.

Mobile 185

Mobile Digital Banking social media Strategy 185

Bank Innovation

AUGUST 7, 2018

Recent news that Facebook is in talks with banks on a solution other than “services like customer chat or account management” overlooked how the social media platform already works with banks, a representative of the social network told Bank Innovation.

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social media Data Innovation Management 244

Perficient

APRIL 20, 2023

prefer to bank via a mobile app or website. They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table. The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S.

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Marketing Marketing Strategies social media Strategy 294

PYMNTS

JULY 10, 2020

Using mobile apps to order ahead and pickup in-store has become much more popular during the health crisis, but the jump in online orders has prompted a corresponding rise in online fraud. Mobile Order-Ahead Developments Around The World. How The Rise In Digital Food Ordering Volumes Has Attracted Cybercrime Schemes.

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Mobile social media Report Fraud 162

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. percent – of consumers use QSR-based mobile apps to pay for their orders.

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Innovation Mobile Branding Maryland 183

PYMNTS

DECEMBER 18, 2018

But these restaurants are not innovating all that fast — even with all sorts of new technologies hitting the market. But customer adoption isn’t behind the slow adoption of QSR innovations — in fact, 62 percent of consumers said the availability of digital innovations would make them more likely to visit QSRs in the future.

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Innovation social media Online Apple 195

PYMNTS

MAY 16, 2019

Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem. With the deadline for Strong Customer Authentication (SCA) fast approaching, merchants and eCommerce platforms need to innovate their customer authentication processes.

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social media Compliance Innovation Data 161

PYMNTS

MARCH 12, 2020

An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same. The company mobilized its offline sales force and encouraged them to use VR and social media to better engage customers.

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PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. The report quoted Jeff Marsilio, the NBA’s senior vice president of new media distribution, as saying, “The Base:Line playlist will have about 40 songs with a hip-hop vibe and will be refreshed weekly.”

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Retail Innovation Apple San Jose 151

Bank Innovation

JANUARY 28, 2019

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

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PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

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Innovation Report social media Data 102

PYMNTS

JULY 16, 2020

There will be self-service portals for end-to-end payments, and simpler applications for mobile payments that include Request to Pay (RtP) services. Craig Ramsey , head of real-time payments at ACI Worldwide, said the point of the new partnership and innovations is to keep up with innovation in the payments sphere worldwide.

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social media Payments Innovation Software 207

Bank Innovation

NOVEMBER 15, 2017

EXCLUSIVE- Bank Innovation has released the agenda for its seventh annual fintech conference, and it is completely overhauled to enhance the event experience for attendees.

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Conference Innovation Fintech How To 225

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. Mobile apps are particularly popular among Gen Z consumers, with nearly half using them to learn about financial products.

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Video social media Millennials Data 224

Bank Innovation

SEPTEMBER 27, 2017

What is the state of banking innovation today? Fintech funding has grown tougher for startups, but banks’ balance sheets are looking stronger– what does it mean for innovation? Each year, we poll the industry to find out.

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Innovation blockchain Fintech Industry 257

Bank Innovation

OCTOBER 27, 2017

-based bank HSBC experienced a glitch earlier this morning that locked some customers in the region out of their accounts, with customers then taking to Twitter and other social media to complain.

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social media Regional Online Mobile 279

Bank Innovation

NOVEMBER 3, 2016

If there’s one social platform out there that just might be able to steal e-commerce business away from Amazon, it’s Instagram–a visual, highly interactive and personalized platform that just added the ability for users to shop.

social media 150

social media Company Mobile Technology 150

PYMNTS

JANUARY 28, 2020

To help consumers remember their favorite moments, eCommerce innovators are making it possible for them to order framed prints from pictures they have taken on their phones. Keepsake is one company that enables consumers to upload their photos through a mobile app to be printed, framed and delivered.

Mobile 141

Mobile social media United States Cards 141

Bank Innovation

FEBRUARY 1, 2018

EXCLUSIVE – Payments might not be a substantial portion of social media platform Facebook’s revenues, but it is an important one — particularly as non-payment companies increasingly begin to launch payment capabilities for social media platforms such as Messenger.

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social media cryptocurrency Payments Report 225

Bank Innovation

JUNE 8, 2018

What is the state of banking innovation today? This year, the pressure for banks to innovate is high, as banks no longer […]. Each year, we poll the industry to find out.

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Innovation Bitcoin Fintech Industry 220

Bank Innovation

MARCH 6, 2017

Today, Bank Innovation releases its most significant redesign and relaunch since the site initially dropped online in 2009. We hope you love the new Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we were the lone voice for innovation at banks.

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Bank Innovation

MARCH 15, 2018

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though.

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PYMNTS

SEPTEMBER 14, 2020

The feature, which is available on mobile devices for iOS and Android, allows up to eight people to watch together on a Messenger video call and up to 50 in Messenger Rooms. On Monday (Sept. Users can either pick from videos suggested to them based on their interests, or from a category like “TV and Movies.”.

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social media Video Conference Mobile 169

Bank Innovation

JANUARY 22, 2019

IBM, one of the world’s largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and technologies needed to push banking forward. Bank Innovation Ignite, March 11-12 in Seattle, offers high-level discussions and networking around the future of what’s next in banking.

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