PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

MARCH 18, 2020

According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 Meanwhile, 28.5

Cards 217

Cards Tools Mobile Google 217

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JUNE 8, 2016

In a payments landscape that is ever-changing and rapidly growing, having a focus on innovation that takes that same approach is significant. As Peter Read , President of Peoples Card Services , recently pointed out to PYMNTS, needs are never static, and neither should the payments innovation aimed at addressing them.

Innovation 100

Innovation Millennials Cards Fintech 100

PYMNTS

FEBRUARY 19, 2020

The B2B eCommerce Report , a PYMNTS and American Express collaboration, digs into the advantages of online business purchasing, as well as efforts to overcome the difficulties involved in designing and securing these shopping experiences. Digital Tools Make B2B Furniture Rental Fast And Flexible. Around The B2B eCommerce World.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

JANUARY 2, 2020

Those features and functions might be authentication, payments, security, card controls or a host of other contexts, she said, depending on what specific set of customer wants must be addressed. . Looking at modern consumers, particularly millennials, the push is toward increased digital intermediation in their financial relationships.

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Payment Challenges Stall Government Innovations . Forty-four out of the 50 U.S.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Our research suggests that as important as it is to offer digital tools alongside credit products, FIs neglect the old-school value of customer service at their peril.

Cards 216

Cards Data Millennials Report 216

PYMNTS

DECEMBER 9, 2019

Statistical swarms of millennials and Gen Zers report never having used a paper check. But gig workers’ payment preferences are clearly on the side of instant , almost regardless of individual income security. Their perception of banking, aside from ATMs, is entirely app-based – and mobile. Banking on Instant. workforce in 2020.

Millennials 130

Millennials New York City National New York 130

PYMNTS

JANUARY 18, 2019

For citizens to engage with these services and trust them, seamless and secure digital identity tools will be essential. Though the technology may be a long way away, it will first require a secure and seamless digital identity solution before smart city citizens or officials are willing to trust it. Smarter Emergency Services.

Millennials 198

Millennials Tools Wyoming Idaho 198

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. As JPMorgan Chase shutters their millennial and Gen Z-focused digital-only bank Finn, it is taking this lesson to heart.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. Making faster payments more secure. That can be a tremendous help.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

JUNE 27, 2019

Fraudsters are finding new ways to slip past technological defenses, which leaves banks constantly upgrading the tools used to keep them out. For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

MARCH 30, 2020

Debit cardholders often choose this payment method because it is more secure than carrying cash — which cannot be recovered if lost — and may safeguard them against spending more than they have, which is not the case with credit cards. Younger customers are also using debit to underpin newer payment tools such as digital wallets.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

APRIL 29, 2019

Dozens of sites and services enable customers to book stays online in their local currencies, making them particularly appealing for millennials seeking cheap accommodations. Homesharing platforms are also competing for young consumers’ attentions – millennials make up approximately 60 percent of Airbnb’s guests, for instance.

Payments 100

Payments Millennials Maine Industry 100

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate.

Report 114

Report Innovation Regulation National 114

PYMNTS

JANUARY 23, 2018

“At ADP, we innovate by anticipating how the world of work evolves and how dynamics — like the rise of the gig economy — impact the needs of our clients and the modern workforce,” said Carlos Rodriguez, president and CEO of ADP, in a statement. WorkMarket is a proven expert in freelancer management. In many cases, they’re struggling.

Millennials 115

Millennials Management Tools Innovation 115

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform.

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. Recent innovations have enabled these machines to perform more functions than ever, including connecting with live tellers at off-site locations via webcams.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

MARCH 8, 2017

based VocaLink , the 2016 recipient of NACHA’s Payments Award for innovation, expansion and development of products supporting faster payments to increase payments access, efficiency and security across the globe. But Evers also said that Thailand’s success with faster payment innovations can offer lessons back in the U.K.

Meeting 109

Meeting Payments Millennials Innovation 109

PYMNTS

SEPTEMBER 12, 2018

Chew on this: Food service businesses of all types demand fast and flexible payments, tackling issues as far flung as mobile order ahead and millennials. The philosophy is that those tools are right,” he said. Tech and demographics are changing the way we eat.

Payments 108

Payments Millennials Tools System 108

PYMNTS

FEBRUARY 20, 2019

Chime plans to use Pinch’s background in credit building and management to offer its largely millennial user base the tools to help improve their credit scores and plan for major purchases. An Australian challenger bank recently secured a significant achievement that could help it to compete more aggressively with banks.

Digital Banking 155

Digital Banking Millennials America Lending 155

PYMNTS

SEPTEMBER 4, 2019

How TD Bank Uses Voiceprints to Personalize — and Secure — Call Center Interactions. As a result, banks like TD Bank are approaching call center security needs with tools like multifactor authentication (MFA). Amazon is experimenting with a new payment system that uses handprints for checkout instead of an app or a card.

Apple 100

Apple Payments Millennials Security 100

PYMNTS

JUNE 7, 2018

“I heard someone say recently that ‘today will be the slowest day of the rest of your life,’ and that is very much how I think about the pace of change and the evolution of technology — it is only going to keep getting faster, and community banks have a huge opportunity to innovate and fill a unique niche,” she said. A personal experience.

Community Bank 157

Community Bank Community Millennials Regulation 157

PYMNTS

MAY 25, 2017

The firm in March won gold at Innovation Project 2017 for “Best Comeback Story.”. Broadly speaking, said the CEO, “there has been a tremendous amount of technology innovation in restaurants and certainly that has been the case with things like online ordering, online reservations.”.

System 112

System Technology Innovation Tools 112

PYMNTS

NOVEMBER 28, 2017

Some of the most notable recent changes to the automotive market include the rise of electric-only vehicles , advancements in autonomous vehicle technology , the growth of rideshare companies and built-in vehicle payment tools that enable motorists to use their wheels to pay for parking or gas. A phone-first vehicle shopping tool.

Mobile 102

Mobile Millennials Los Angeles Trends 102

PYMNTS

APRIL 18, 2017

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. Banking Gets New Tools, New Players.

Report 110

Report Digital Banking Tools Technology 110

PYMNTS

JANUARY 21, 2019

Security and Marketing. Millennials are likely to lead the adoption of digital identity tools and expect government services to deliver services digitally as well,” the report said. launched a test in 2016 to secure digital drivers’ licenses, and Wyoming joined the program the following year.”.

Michigan 139

Michigan Wyoming Idaho Maryland 139

PYMNTS

JANUARY 14, 2019

In other news from CES that demonstrated the value and need for connected vehicle partnerships, Visa and SiriusXM Connected Vehicle Services, a subsidiary of Sirius XM Holdings, said they would launch their own in-vehicle payments tool. And that technology is speaking to an attractive segment of shoppers.

Las Vegas 128

Las Vegas Samsung Technology Tools 128

PYMNTS

APRIL 13, 2017

Predicting the future is easy if you’ve got the right tools. But it’s hard to find out if you’ve got the right tools until an event is over. Technology and conventional wisdom can get things horribly wrong at the intersection of tech-driven innovation and commerce. Heating Up Innovation — Literally. Or a moral.

US 102

US Innovation Data Security 102

CB Insights

APRIL 22, 2019

Consider the recently updated figures from the Government Accountability Office’s 2015 report on retirement security in America, which highlight that 29% of households aged 55 and older have no retirement savings and no pension. Source: Bloomberg.

Millennials 70

Millennials Resources America Tools 70

NCR

SEPTEMBER 9, 2016

It’s convenient, secure and labor-free. The report explains that both millennials and their older peers have essentially the same priorities: They want to closely monitor and manage their financial status, and they want alternatives to cash. So why is it still an outlier? Why doesn’t everyone have a mobile wallet?

Mobile 40

Mobile Millennials social media Branding 40

PYMNTS

DECEMBER 27, 2019

Among the common themes to emerge: Change will come to the point of sale (POS), moved by the continued pivot to contactless ways to pay — and the demographic change that will bring the mighty millennial more buying power. Uber was ordered to stop securing business in Colombia via its popular ride-hailing app. Trackers and Reports.

Taxes 101

Taxes Mobile Management blockchain 101

PYMNTS

JANUARY 25, 2018

In the financial services world, most buzzworthy payment innovations are frequently aimed at rendering older, physical financial concepts moot. But not all financial innovations are focused on making such concepts obsolete. some financial institutions (FIs) see a need to innovate how their consumers access cash.

ATM 100

ATM Millennials FDIC New Jersey 100

Independent Banker

NOVEMBER 25, 2015

It’s a worrisome and complicated dynamic that’s putting competitive pressure on community banks, but it’s also creating opportunities through data analytics, partnerships and the ability to innovate to meet evolving customer demands. “We See “Closing the Gap” in the November 2015 issue, online at www.independentbanker.org.).

Community Bank 70

Community Bank Community Analytics Lending 70

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77