PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

OCTOBER 2, 2019

Travel companies are also placing more emphasis on experiences and adventure, which is intended to appeal to millennials who prefer experiences over things. The latest Luxury Travel Study looks at these two segments: luxury and adventure travelers and examines the financial challenges that prevent many consumers from pursuing such trips.

Millennials 126

Millennials Study Innovation United States 126

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. How We Will Pay 2019 is an annual national study of more than 5,000 U.S. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

DECEMBER 13, 2019

What this demographic wants out of peer-to-peer (P2P) marketplaces is changing, however, as more millennials become fully active members of the working world. Millennials are still spending money on trips and vacations, but how and where they do so is shifting. Millennials And Their Changing Travel And Payment Opinions.

Millennials 141

Millennials Payments Groups Mobile 141

PYMNTS

SEPTEMBER 27, 2020

With the more flexible nature of a BNPL payment, users might feel more secure in spending their money, even if they are being cautious due to the volatile economy. customers in a recent study saying they’d used BNPL to buy things, and 56 percent chose such plans to defer costs without gaining interest if they were using a credit card.

Leadership 302

Leadership Millennials Retail Study 302

Perficient

APRIL 14, 2022

population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Leveraging Data Responsibly . population (just over half the U.S.

Strategy 332

Strategy Tools Industry Customer Experience 332

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). If it doesn’t, negative news travels fast through millennial networks. Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

OCTOBER 1, 2019

The study found that consumers’ interest in contactless payments was up 5.4 The interest in contactless cards , especially, is tied to desire for faster (at 69 percent), more secure (43 percent) and more convenient (69 percent) payment experiences. percent of the bridge millennials and 42.2 percent of bridge millennials.

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. That means taking a closer look at buyer and seller payments, as well as security measures, on the platforms, said Colin Gardiner, chief revenue officer of shared RV marketplace Outdoorsy. Why Travel Firms Need To Cater To Millennial Payment Preferences.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. Much has been said about the wealth effect of those who held and hold stock market securities, and much has been written about income disparity. Invention can become necessity.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

DECEMBER 9, 2019

Statistical swarms of millennials and Gen Zers report never having used a paper check. But gig workers’ payment preferences are clearly on the side of instant , almost regardless of individual income security. Their perception of banking, aside from ATMs, is entirely app-based – and mobile. Banking on Instant. workforce in 2020.

Millennials 130

Millennials New York City National New York 130

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JUNE 26, 2020

What we are seeing [is] continual innovation in terms of services and offerings for corporates and for individuals that are being built utilizing open banking rails.”. Some of these innovations include improved data gathering capabilities and heightened protection against financial crime. Open Banking Prevents Data Exposure.

System 198

System Data Security Examples 198

PYMNTS

JANUARY 24, 2020

Twenty-four percent of consumers currently receive these payments through instant rails, according to a recent PYMNTS study , which also found that 51 percent of consumers want to receive their payments via instant processes. Payment Challenges Stall Government Innovations . residents want or expect.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

MARCH 30, 2020

Debit cardholders often choose this payment method because it is more secure than carrying cash — which cannot be recovered if lost — and may safeguard them against spending more than they have, which is not the case with credit cards. Around The Next-Gen Debit World. Download the Tracker to read the Deep Dive.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

JANUARY 31, 2018

31) that Visa Checkout, the online payment method introduced in the United Kingdom in the middle of 2017, hit a milestone by securing 1 million customer accounts. Millennials top the list here, as 85 percent have ordered food delivery. Overall, a quarter of those studied have used mobile devices in those transactions.

Millennials 100

Millennials Online Study Security 100

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. A recent study found that 75 percent of this generation’s members visit financial institutions (FIs) at least once per month. million compared to unsecured companies’ $5.16

ATM 151

ATM Fraud Study Regional 151

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

APRIL 29, 2019

Dozens of sites and services enable customers to book stays online in their local currencies, making them particularly appealing for millennials seeking cheap accommodations. Some studies show that those who stay in hostels when vacationing tend to spend more. Hostels can also be lucrative for other business owners.

Payments 100

Payments Millennials Maine Industry 100

PYMNTS

APRIL 24, 2019

As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. To learn more about how Spotahome is approaching data security and customer trust, read the Playbook’s feature story. Around the Payments and the Platform Economy.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

MAY 18, 2020

Thus the tipping point, as we detail in the study “ The Great Re-Opening: Tracking Digital’s Quantum Leap ” where behavioral change is firmly entrenched. percent of the 12,000 consumers we studied say that they are shifting the retail spend once done in physical stores, to digital channels. But of those who do, more than half — at 22.9

Online 183

Online Retail Millennials Study 183

PYMNTS

NOVEMBER 2, 2020

A PYMNTS study of a census-balanced sample of 2,165 consumers conducted Oct. consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MAY 13, 2019

A new study by Payments Canada shows that while Canadians are slowly moving away from cash, they still want options, especially the younger generation. We need a system that can set the platform for innovation, while maintaining the high security and resiliency standards Canada is known for.”.

Payments 122

Payments Study Survey System 122

PYMNTS

SEPTEMBER 20, 2019

Such authentication checks must be quick as customers, especially millennials and members of Gen Z, have come to expect seamless transactions and fast delivery. These generations also have more buying power than others, and their speed and convenience expectations are largely unaffected by authentication and security needs.

Online 118

Online Millennials Community Fraud 118

PYMNTS

DECEMBER 27, 2018

As seen in 2018 , new questions emerged over small businesses’ trust in open banking, corporate awareness of what it means, and how financial institutions will continue to manage security of the data as it moves between systems. PSD2 Europe), CMA [Competition and Markets Authority] reforms (U.K.),

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform.

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

OCTOBER 9, 2019

Payments and other forms of innovation and disruption are taking place as the gig lifestyle spreads across the world and seeps ever further into the daily lives of consumers while becoming more critical to business. UReed offers that payment method, along with PayPal, Payoneer and direct bank transfers.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

DECEMBER 31, 2016

The startup drew jealous ire from competitor Facebook/Instagram , success from millennials and confused befuddlement from baby boomers this year, along with a $1.81 Resolution: Study up. . Please, please make your best effort in 2017 to study up a bit on human interaction. Resolution: Security, security, security.

Apple 109

Apple Security social media Study 109

NCR

NOVEMBER 6, 2017

Banks have spent a lot of time in the last few years trying to attract the attention of affluent millennial consumers – those born between the early 80s and mid-90s, who are currently an immensely attractive segment for financial institutions. Don’t mix them up with millennials. hours a day on their smartphones.

Millennials 73

Millennials Study Groups Mobile 73

NCR

SEPTEMBER 9, 2016

It’s convenient, secure and labor-free. The report explains that both millennials and their older peers have essentially the same priorities: They want to closely monitor and manage their financial status, and they want alternatives to cash. So why is it still an outlier? Why doesn’t everyone have a mobile wallet?

Mobile 40

Mobile Millennials social media Branding 40

PYMNTS

JUNE 1, 2020

That’s likely why in PYMNTS’ national study of 14,000 consumers, more than half (58.6 PYMNTS just completed the 10 th in our series of studies of consumers and Main Street SMBs on the impact of the pandemic on consumer and business behavior. This latest study of a national sample of U.S. population. population.

Cards 147

Cards Study Maine Payments 147

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. In collaboration with Visa , we studied 2,800 U.S.

Millennials 212

Millennials Study Payments Data 212

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

MARCH 2, 2020

The Center for Financial Services Innovation (CFSI) found in 2018 that American adults who used payroll cards represented a range of income brackets: 16 percent made $100,000 annually, and 35 percent took in $30,000 to $59,000 annually. That information is not used when sending payments to cards. .

Cards 130

Cards ATM United States Payments 130

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

AUGUST 17, 2017

In this study, teen-focused retailers were analyzed to learn more about this group of shoppers. While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry.

Retail 127

Retail social media Online Mobile 127