PYMNTS

MAY 6, 2017

It’s been chronicled in these virtual pages that millennials are the driving force behind change – change in how payments are done, how banking is banked, how social media influences commerce (or doesn’t) and how shopping may become a hybrid of high touch across the digital and physical realms. Now that seems to be true even in fashion.

Millennials 101

Millennials Branding social media Operations 101

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

MARCH 16, 2016

Whole Foods and other retailers capitalizing on the at-home health food craze were able to get out in front of millennial eating trends — or, at least, start riding at the crest of the wave. The pilot store will be operating on extended hours, opening four hours earlier at 7 a.m. ” Hang out they’ll have to.

Millennials 100

Millennials Alabama Branding Texas 100

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. faster payments system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. To learn more about these and other stories, visit the Playbook’s News & Trends section. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations.

Marketing 132

Marketing Millennials social media Case Study 132

FICO

JUNE 22, 2022

6 Digital Transformation Trends Highlighted at FICO World 2022. From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work. Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. Tue, 07/02/2019 - 02:45.

Trends 52

Trends Data Customer Experience Analytics 52

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

FEBRUARY 18, 2020

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. The February Order To Eat Tracker® details the latest trends in delivery as well as new digital approaches that QSRs are taking to appeal to modern consumers.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That trend is certainly nothing new.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

DECEMBER 20, 2019

Grocers are stepping up their digital game, and the trends in play now promise to become even larger in the new year. In a feature story , PYMNTS spoke with Eric Lorenz, vice president of finance operations for Priceline, about how the company leverages artificial intelligence (AI) to promote seamlessness as well as security.

Fraud 100

Fraud Trends Payments Retail 100

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Store Front Business Index: Main Street USA, A-OK? Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

NOVEMBER 16, 2017

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. CUs that are invested in millennial expectations will have an edge over their community competition, he said. “We

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators. Deeper Trends.

Mobile 148

Mobile Trends United States Online 148

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate. About the Tracker .

Report 114

Report Innovation Regulation National 114

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. How FashionPass is Innovating Clothing Rentals. About the Playbook.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

JULY 4, 2019

The intersection of those two trends provides a business opportunity, as discussed in a recent PYMNTS interview with Gideon Silverman, CEO at Awayco , a company that enables the rental of such gear as surfboards, snowboards and bikes at retail and affiliate locations around the world. Rise Of Rentals.

Trends 144

Trends Industry Mobile Millennials 144

PYMNTS

NOVEMBER 5, 2019

Convenience stores are not only a staple of consumer life — they also operate under often bad reputations, as places where the coffee is supposed to be stale and the food unhealthy. That’s all when it comes to innovation and convenience stores. But things are changing fast in this corner of retail. Delivery Push.

Retail 101

Retail Millennials Mobile Training 101

PYMNTS

JANUARY 22, 2020

Personalization is among the trends gaining fuel in the DTC world, reflecting larger changes in the retail world. All of that helps prepare the ground for innovation. “In And much of that innovation and disruption comes down to better analytical prowess. Don’t call it a makeover, not yet. P ersonalization and Instagram.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. For more on this and other developments, take a look at the Playbook’s News and Trends section.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Not only that, but these are indeed the days for mergers and acquisitions (M&A) in the world of payments, and that trend looks likely to hold into the 2020s.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

MARCH 30, 2020

But, as the just-released PYMNTS “ Commerce Connected Playbook: Retail Innovation Edition ” indicates, the interesting thing to watch is not that digitization is happening, but how it is happening. Operating in omnichannel is a requirement, Nicola said, to any serious merchant now more than ever.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

JANUARY 8, 2020

Sustainable commerce is having a moment — well, two or three of them given how millennials and even younger consumers champion the trend — and that applies to food waste and commerce involving meat and plants. Larger Trends and Investments. Need for Transparency. One potential example of that? Each year, roughly 1.3

Trends 131

Trends Maine Technology Capital 131

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. To learn more about these and other recent headlines, download the Playbook and read its News and Trends section.

Management 160

Management Taxes Tools Metro 160

PYMNTS

JUNE 26, 2020

More than 10,000 financial institutions (FIs) around the world are implementing or exploring open banking , an emerging trend in the financial industry that allows banks and FinTechs to freely share their data, encouraging collaboration and the development of new customer-facing services.

System 198

System Data Security Examples 198

PYMNTS

JUNE 5, 2018

Travel agents and tour operators might seem a relic of the past — as useful, perhaps, as cassette tapes — but an estimated 45 percent of tour bookings still go through those travel professionals, according to Phocuswright , another travel research firm. That’s not to say travel agents have resisted the digital trend, of course.

Millennials 100

Millennials System Trends Marketing 100

PYMNTS

SEPTEMBER 30, 2019

We here at PYMNTS will leave it to others to hash out the truths of that view, but here is one thing we know: All that stuff is creating a tremendous opportunity for self-storage operators, especially those who know how to get the attention of younger consumers. Get ready for more movement, innovation and disruption in this space.

Policies 117

Policies Millennials Industry Operations 117

PYMNTS

JANUARY 18, 2019

Smart trash receptacles are already being used to alert sanitation crews where trash collection services are needed, allowing them to adjust their routes and operate in a cost-effective manner. As the millennial population grows, the implementation of smart city technology will accelerate. Paving Smart City Pathways With Digital IDs.

Millennials 198

Millennials Tools Wyoming Idaho 198

PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. Payroll has been trending toward electronic distribution for some time.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

MAY 24, 2019

Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it comes to restaurants – and another signal of how the connected vehicle ecosystem is developing. Food Retail Innovation. For restaurants supporting the feature, the orders are completed via Google and Google Pay.

Google 115

Google Mobile Retail Innovation 115

PYMNTS

MAY 14, 2018

Consumers – particularly millennials – are driving less and buying fewer cars; the age of the internal combustion engine is coming to an end in favor of electric vehicles; and, of course, vehicles as we know them are soon to be replaced by self-driving software platforms that we will call “cars” mostly out of nostalgia.

Millennials 101

Millennials Operations Mobile Cards 101