PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 Another 41.8

Technology 205

Technology Millennials Retail Report 205

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

DECEMBER 31, 2020

When you look at the spending graphs for millennials at that time, debit was growing at twice the speed of credit, but the average order value was much lower, which correlates with the lower disposable income in the demographic at the time,” Molnar noted. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

OCTOBER 1, 2019

However, that’s only part of what’s really going on when it comes to this particular card payments mark for convenience stores and gas pumps, according to a new PYMNTS interview with Chris Triconi, director of petro, convenience stores, and fuel retail at payment technology firm LISNR. That’s one part of the EMV story for U.S.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Bank Innovation

OCTOBER 6, 2016

She hasn’t sought venture capital funding; she doesn’t do beta and she isn’t pitching to millennials, the demographic du décennie. Janice Diner is not your typical startup founder. On going forward without backers, the CEO of Horizn says: “We never do anything for free. We get paid for what we do.”

Millennials 292

Millennials Innovation Capital Operations 292

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. faster payments system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. operations. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News .

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

JUNE 9, 2017

That may have to shift a bit in a world where technology is changing how we do business and transact across the globe. Data show that when it comes to innovation, more than half of respondents at the webinar said they were in the midst of initial or elementary stages of technology deployments.

Innovation 109

Innovation Compliance Technology Data 109

PYMNTS

NOVEMBER 12, 2018

Find out how retailers are enabling purchases in stores as well as through apps, smart speakers and smart watches with new and innovative payment methods: A little more than eight in 10 — or 81 percent — of consumers travel to a store to make a purchase. One of the retailers to tap into this technology?

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

Abrigo

OCTOBER 21, 2019

While many financial institutions are seeing the benefits of digitizing different areas of their bank or credit union, others are still hesitant to invest in technology. Does your financial institution support a culture of innovation and an environment that welcomes new technology?

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

DECEMBER 11, 2019

Technology and social media company Facebook is also growing more involved in the sharing economy. Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

DECEMBER 6, 2019

Payments technology company Payoneer announced updates to its cross-border payments solutions enabling support for small- to medium-sized businesses (SMBs) in the U.S. Independent and company-hired truckers haul goods across the nation, keeping retailers supplied and in operation. Around The Next-Gen Payments Landscape.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

SEPTEMBER 11, 2018

.” Reuters reported the new stores will showcase Samsung mobile devices, as well as other consumer electronics products and the latest innovations from the company. The report noted that Samsung operates 2,100 stores in India via franchise partners. Koh said the idea is to cater to more millennials with the lower-end phones. “So

Samsung 100

Samsung Millennials Mobile Innovation 100

NCR

FEBRUARY 16, 2016

There’s nothing more suitable for technology disruption than traditional small business banking. And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. And 77 percent of them said that technology makes them feel “more in control.”.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking. .

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240

PYMNTS

NOVEMBER 16, 2017

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. Mary’s has invested in its information technology (IT) infrastructure in order to deliver more convenient financial services.

Millennials 101

Millennials US New Hampshire Resources 101

Accenture

SEPTEMBER 22, 2019

An obvious reason is the inroads they’re making into the market, both domestically and globally: recent Accenture research finds that digital-only banks operating in the UK could amass a total of 35 million customers globally within the next 12 months, up from 13 million today. Why the intense interest in the neo-challengers? Customer growth.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

JULY 13, 2020

The greatest health crisis in a generation is poised to accelerate innovation at the intersection of healthcare , technology and payments as never before. And the retailer ponied up a reported $200 million for pieces of Seattle-based startup CareZone ’s technology, which personalizes prescription drug management for individuals.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. This is leading to growing interest in technologies, such as artificial intelligence (AI), that can ease customers’ interactions with expanded online menus.

Management 130

Management System Millennials Study 130

PYMNTS

OCTOBER 8, 2020

The voice commerce category continues to find ways to be innovative. Now more than ever, we see it as our mission to give today’s businesses the touchless technology needed to keep the kiosk experience safe and empower businesses to continue thriving.’’. The pandemic has of course accelerated concerns over touchscreens. Bad trail maps.

Google 161

Google Branding Millennials Technology 161

Bank Innovation

JANUARY 11, 2017

Smart technology continues to change the behaviors and expectations of all consumers, from baby boomers to millennials. It’s a fact that’s part of our lives now, and it’s certainly true regarding the ways consumers currently view the bank branch.

Millennials 150

Millennials Technology Operations Retail 150

PYMNTS

MAY 23, 2019

Technology may be changing, but the level of service consumers want from businesses is not. While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

FEBRUARY 18, 2020

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

MAY 17, 2016

One would expect that a event called the Retail Innovation Conference (RIC) would be a veritable brainstorm of big ideas as to how to improve the woeful retail space in the U.S.: But, in reality, retail is a logistics game, an operations game, a supply chain game, but it’s not a shopper game, really.”. Retail operations are important.

Retail 100

Retail Conference New York City Innovation 100

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

MAY 1, 2019

And in retail developments, smart vending machines have the power to change the way consumers shop, and merchants are starting to experiment with artificial intelligence (AI) technology. based credit unions in operation as of January 2019. All this, Today in Data. Data: 5,613: Number of U.S.-based

Guidelines 122

Guidelines Millennials Retail Data 122

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators. But nothing ever really lasts.

Mobile 148

Mobile Trends United States Online 148

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. The other is the latest technology. Few are more familiar with this challenge than St.

St. Louis 130

St. Louis Missouri Survey Kansas 130