PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. The growing popularity of DVD rentals in the early 2000s introduced more competition into the market, making them more affordable for more consumers. I Don’t Want To, But I Have To’.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

OCTOBER 7, 2020

Smaller companies were the focus of innovation in the commercial card space this week thanks to new cards designed for small and medium-sized businesses (SMBs). This week’s commercial card innovation tracker includes the launch of business cards by American Express and Amazon in addition to one by Wyndham Hotel & Resorts and Barclays.

Cards 248

Cards Innovation United States Branding 248

PYMNTS

OCTOBER 8, 2020

The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g. That includes new Chief Financial Officer Amaury Dauge , previously of Qontigo and Euronext , and new Chief Marketing Officer Varun Kohli , a seasoned Silicon Valley veteran. And meanwhile, 35.7

Report 247

Report Fraud Risk Management America 247

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Gaming is figuring out the upsell,” Burkhart told Webster, “and utterly changing the entire market.”. This is only part of the innovation trend stemming from video games.

Video 248

Video Retail Innovation Trends 248

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. Not all digital innovations are perceived by consumers the same way, however. out of 100. out of 100.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I Innovation Divide.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

OCTOBER 2, 2019

It’s not exactly high time for legal online gambling yet – that comes in early 2020, with the Super Bowl and then the NCAA college basketball tournament – but the betting season is certainly heating up on more ways than one. And that new fuel comes as the legal online and mobile gambling industry in the U.S. Payments Innovation.

Online 134

Online Houston New Jersey Innovation 134

PYMNTS

JANUARY 27, 2020

The shop owners are looking to see if automation can make deliveries quicker while keeping costs down, as they work with a new roster of companies that seek to increase the efficiency of online order fulfillment in a small amount of space, The Wall Street Journal reported. Online orders still comprise a small portion of the U.S.

Online 141

Online Regional New York Retail 141

PYMNTS

NOVEMBER 8, 2018

To bring its fashions to new markets, Zara plans to roll out a global online platform. With the launch, the retailer will expand its efforts to 106 new markets, Chain Store Age reported. The new markets include many areas of Africa, such as Cameroon, Tanzania and Senegal.

Online 129

Online Retail Branding Regional 129

PYMNTS

NOVEMBER 26, 2019

Bloomberg reports that it offers a bevy of innovative options intended to entice customers into spending more time shopping. Tencent, which has the popular WeChat Pay platform as well as the social media platform Weibo, will offer one-stop shopping for Burberry items in one of the world’s most important luxury markets.

Retail 131

Retail Online social media United States 131

PYMNTS

JANUARY 14, 2019

PayPal appointed Allison Johnson , a marketing veteran with over two decades of experience in her field, as the company’s new executive VP and chief marketing officer (CMO) on Monday (Jan. She’ll work in the company headquarters in San Jose and will report directly to CEO Dan Schulman. 14), according to a release by the company.

Marketing 168

Marketing San Jose Leadership Branding 168

PYMNTS

OCTOBER 3, 2020

And every once in a while, a brand does social media so “next-level” that seemingly the entire online world notices. Customer service should be fit for a king," Burger King exclaimed in a video about the guerilla-marketing campaign. And this week, Burger King was that brand. Even our old friends.". In their defense.

social media 304

social media Marketing Branding Video 304

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. Personal Shopping Services. A customer can order at 5:00 p.m., pick up at 5:30 p.m., The offering comes as 4.9

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

FEBRUARY 3, 2020

tech firms’ dominance across online platforms, and the collection and use of data. The European Union is examining the creation of a single data market that would reportedly challenge tech firms such as Google and Facebook, as Reuters reported. In Europe, another regulatory salvo may be aimed at U.S.

Data 130

Data Marketing Rhode Island Google 130

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. These casinos have begun to accept deposits in the form of cryptocurrencies such as Bitcoin and others,” that site reported.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

OCTOBER 28, 2020

Many of those who are still employed continue to work remotely from home, making it abundantly clear that the digital-first market that has emerged since the pandemic’s outset will likely persist for the foreseeable future. percent until 2025, when it is poised to reach $42.9 About The Playbook.

Payments 257

Payments Report Operations United States 257

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. As The Wall Street Journal reported last week, the founders of live video chat service, Houseparty.com , said they thought they were being invited into Facebook’s offices last year to discuss a potential acquisition. This one is particularly amusing.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

APRIL 3, 2019

According to a report in Reuters , Goldman Sachs is looking to hire engineers to join a digital innovation program. Google, Twitter and Spotify are just three examples of companies that are adopting this strategy, noted the report. Marcus , its online banking platform, has accrued $45 billion in deposits spanning the U.K.,

Innovation 171

Innovation Apple Strategy America 171

PYMNTS

JANUARY 22, 2019

According to the PYMNTS Enterprise Grocery Report , almost $20,000 of the $56,697 per year of the average spending of households in the United States corresponds with food or similar products. It was reported at the time that the company had forecasted having 140 access points in 430 markets, and covering 69 percent of U.S.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Trackers and Reports.

Online 148

Online Payments Millennials Apple 148

CFPB Monitor

MAY 24, 2019

The OCC’s Semiannual Risk Perspective report focuses on key issues that pose threats to bank safety and soundness and legal compliance. Among such issues discussed in the Spring 2019 report , which generally reflects bank data as of December 31, 2018, are risks arising from financial innovation and new technologies.

Innovation 68

Innovation Report Compliance Risk Management 68

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. Consumers are buying Tilly’s products online, as digital growth was up 22 percent in 2018. Apple has stiff rivals in the gaming market. Larger Trends.

Video 120

Video Innovation Retail Apple 120

PYMNTS

JULY 15, 2019

Starbucks has designed a new store around order-ahead and delivery as the upstart coffee company Luckin Coffee takes hold in the Chinese market. In addition, online orders from Starbucks Delivers and Starbucks Now will be stored in an in-wall system with a pickup portal that is associated with every order.

Online 131

Online Retail Mobile United States 131

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. The stock market rout on Monday (March 9) left pretty much no one unaffected. and EU.

Strategy 197

Strategy Retail Marketing Payments 197

PYMNTS

DECEMBER 22, 2020

They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide. trillion reported in 2019. BoxFox On Why Order-To-Cash Innovation Is Key For Businesses Expanding Globally. One study predicted that virtual or contactless card payments will grow to $4.8

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

MARCH 18, 2020

So do markets, which are like organisms in that they follow certain behaviors. The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned. “The million U.S. Visual Search and Tactile Tactics.

Innovation 130

Innovation Retail System Technology 130

PYMNTS

JUNE 19, 2019

According to a new report , the company has raised $21.5 According to a new report , the company has raised $21.5 But according to the report, “Duffel appears to be building a new software stack for travel, in the same way that challenger banks started from scratch to make themselves more agile than the laggard, incumbent banks.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

OCTOBER 21, 2020

As reported this week, J.P. Those latter two firms have been in the in-store POS market for quite some time (Square, for example, since 2009). The new service/reader (the reader costs about $49.95, according to reports), termed QuickAccept, will let funds settle to merchant accounts within the same day, known as “fast funding.”

Marketing 306

Marketing Maine Cards Payments 306

PYMNTS

JULY 17, 2018

The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their industry, stifling their growth and pace of innovation. However, recent changes in regulations could open new doors for the credit union market to more efficiently serve its members.

Hawaii 100

Hawaii Marketing Report Texas 100

PYMNTS

OCTOBER 23, 2019

Many retailers use beacons now, but they’re almost always hidden,” that report said. By being more transparent with in-store technology, brands can help dispel some of the negative connotations around ‘push marketing.’ The market is growing and will reach some $10.2 Related Innovation. percent since 2018.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

SEPTEMBER 12, 2018

Consumers expect to do business with their bank online seamlessly, without the hassle of complicated security checks, whether through their mobile phone, smart watch, home speaker or other connected device. So how can banks offer customers both a secure and simplified experience while offering their services online? About the Report.

Security 139

Security Report CA Fraud 139

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. Distribution.

Innovation 135

Innovation Online Branding El Paso 135