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Survey shows that tools with strong user experience are key to better risk management across the enterprise

Insights on Business

In an April 2019 survey conducted by Risk.net , IBM examined how financial firms are looking at adoption of next-generation governance, risk and compliance solutions to bridge these issues. User experience, or relative effective ease-of-use, is a key driver of engagement. Another is a low touch, zero training model.

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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

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Payments Innovation Fuels Rise In Football Gambling

PYMNTS

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. Such legal betting promises to keep consumer experiences centered around pro football in the U.S. More Innovation.

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IBM Design Thinking Brings a Wealth of Innovation to Wealth Management

Insights on Business

Most people who know the name Branch Rickey know him as the president and general manager of the Brooklyn Dodgers who played a key role in helping Jackie Robinson break the Major League Baseball color barrier in 1947. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation.

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NEW DATA: How COVID-19 Is Driving CUs’ Digital Leap

PYMNTS

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

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NEW DATA: Why 80 Percent of Top FI Performers Put User Engagement First

PYMNTS

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. In fact, 47 percent of CE-focused firms considered their latest innovations to be very successful.

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