PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”. Payments Cost.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

JANUARY 27, 2020

The solution uses automated technology to categorize and codify relevant data from these documents in real time, thereby trimming the time employees and expense managers need to sort through them. employees would like access to their wages before their designated paydays, according to a recent study. Seventy-two percent of U.S.

Management 160

Management Taxes Tools Metro 160

PYMNTS

SEPTEMBER 3, 2020

One study during the pandemic’s early stages found that 47 percent of consumers were forgoing dining out, likely due to a combination of financial and health worries. Investing in digital innovations was costly even before the pandemic was declared as restaurants typically operate on slender profit margins between 3 percent and 5 percent.

Management 130

Management System Millennials Study 130

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

Perficient

MARCH 8, 2023

Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job. households.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. The Business Impact of Outdated, Manual Systems. Businesses Must Shift to Automated and Intelligent Technology.

System 324

System How To Customer Experience Meeting 324

PYMNTS

JULY 12, 2018

New York’s Department of Financial Services is recommending that online lenders are subjected to the same scrutiny and regulations that traditional banks face. Cuomo on June 1, 2017, required DFS to study online lending in New York State and submit a report of its findings. A bill signed by Governor Andrew M.

Online 100

Online New York Lending Regulation 100

PYMNTS

MAY 29, 2020

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Investment and asset management firm Blackrock is also looking to use cloud technologies to enhance its platform.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

Bank Innovation

FEBRUARY 27, 2018

Customers are growing more comfortable completing (at least parts of) the loan process over online or mobile mediums, a study released today by Fiserv found. The majority of customers, or 69% of the 3,095 U.S.

Mobile 240

Mobile Study Survey Online 240

PYMNTS

DECEMBER 18, 2020

Management Underestimates Loyalty. On the business side of things, the study showed that a serious disconnect exists between what customers want and what restaurant managers think they want. The study showed that when restaurants added loyalty rewards to their mobile order/pay/pickup regime, things got even better.

Study 146

Study Mobile Survey Online 146

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . Our research suggests that traditional FIs may be underestimating consumers’ willingness to embrace new, and some say better, ways to manage and spend their cash. .

Survey 183

Survey Cards Millennials ATM 183

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

NOVEMBER 20, 2019

Cybercriminals are commonly using the same technologies to design and develop nefarious attacks, such as the botnet Mirai and malware like Deep Locker, which used AI and facial recognition to identify targets through factors like geolocation and online behavior. Scotiabank’s Three-Pronged Innovation Strategy.

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

SEPTEMBER 10, 2018

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Decomposer for innovator large or small, established or emerging. Substitute producer for buyer or supplier. Consumer for the end user.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

JULY 9, 2020

The real estate industry, for example, saw increased use of online and mobile channels by both buyers and sellers, something that is likely to continue well into the future. Companies lose approximately 18 percent of their yearly revenues on average thanks to inaccurate or false data, according to one recent study.

Report 167

Report Tools Industry Online 167

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. billion people – will likely be using online and mobile banking services by 2024. We've got to do more of it.”.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100

PYMNTS

NOVEMBER 20, 2020

The study found that 25.8 percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 Seventy percent of consumers now wish to order digitally for delivery, according to a study , while 57 percent say they have downloaded delivery apps to do so.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

AUGUST 19, 2020

They can easily pay using digital wallets, cards-on-file or a wide variety of digital payment options online or in store, and transactions are expected to be fast, seamless and simple. Barclaycard On Everyday Spend Management And The Digital Shift. Consumers are accustomed to using digital payment methods to make retail purchases.

Cards 233

Cards Exercises United States System 233

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. About The Playbook.

Retail 174

Retail Payments Report Trends 174

PYMNTS

JUNE 2, 2020

Innovating for speedy disbursements in the healthcare space can be tricky, because many of these payments come attached with reams of complicated paperwork with sensitive and personal medical information that must be verified before the money can be sent. One study found 87 percent of providers in the U.S.

Study 205

Study Examples Payments Innovation 205

PYMNTS

JULY 1, 2020

“Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms. Cloudy, With A Chance of Innovation.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

DECEMBER 4, 2019

A recent Small Business Rapid Settlements study, done in collaboration between Mastercard and PYMNTS, finds that among more than 760 small- to medium-sized businesses (SMBs), more than 70.1 The PYMNTS/Mastercard study hints at a larger issue: namely, that companies would benefit greatly from a more visible, and faster, flow of funds.

Study 166

Study Capital Examples Payments 166

PYMNTS

FEBRUARY 13, 2019

The move is meant to include those who might not have access to online goods due to a lack of accepted payment options. Cross-border shopping will represent 20 percent of eCommerce by 2022, according to a study by Forrester Research , and sales will reach $630 billion.

Payments 162

Payments Online Study Examples 162

PYMNTS

SEPTEMBER 29, 2020

Credit unions of various sizes were eager to roll out credit card innovation plans before the COVID-19 pandemic’s onset. These expectations also drove CU executives’ innovation agendas, with 91 percent voicing serious interest in developing card product innovations. Credit Innovation Planning Reset .

San Diego 141

San Diego Innovation Cards California 141

PYMNTS

SEPTEMBER 22, 2020

Many financial institutions (FIs), especially online-only entities, moved their digital banking infrastructure to the cloud years ago to prepare for a rising crop of digital users, but the pandemic’s impact goes deeper. It is therefore essential to have tools in place that can help manage this influx of mainly digital customers.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

JULY 22, 2019

When it comes to buying or selling online tickets, consumers are looking for a fast experience — and most importantly, they’re looking to pay or get paid in real time. That’s why instant payments are becoming critical to competing in the online ticket world, says Brett Goldberg, co-founder and co-CEO of online ticketing marketplace TickPick.

Payments 165

Payments Case Study Google Mobile 165

CB Insights

SEPTEMBER 26, 2018

One solution: in-house healthcare innovation labs. We put together a list of healthcare innovation labs from new entries to the field, as well as some of the oldest — and most familiar — names in health. Sometimes corporate innovation goes wrong , and we’ve written about corporate innovation theater before.

Innovation 73

Innovation Cleveland New York New York City 73

PYMNTS

NOVEMBER 14, 2019

The Uber of furniture ,” P2P closet-sharing and crowdshipping all certainly sound innovative. There’s a lot of competition to capture the $6 trillion in online payments for U.S. Marketplaces and their partners want to satisfy consumers who are comfortable with the convenience of online shopping. According to an FDIC study , 6.5

Payments 124

Payments United States Online Google 124

PYMNTS

DECEMBER 24, 2020

And that shift has persisted throughout a year where mobile and digital expansion and innovations have been a rare bit of bright spot in an otherwise incredibly challenging environment. Digital Innovations Will Outlast the Pandemic That Inspired Them. In 2019, nearly three-quarters of U.S. A Clamor Is Coming For Subscriptions.

Study 206

Study Industry United States Innovation 206

South State Correspondent

FEBRUARY 20, 2023

Unfortunately, banking is challenging to study, and some banks inadvertently ignore their significant competitors. There are now many online, nationally-focused lenders that are capable of an entire virtual relationship. Scale, security, and innovation are all linked to better information technology design and implementation.

National 195

National Lending How To Community Bank 195

PYMNTS

OCTOBER 20, 2020

PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities. Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters.

Maine 221

Maine Retail Branding Study 221

PYMNTS

JULY 30, 2019

Ingenico’s TravelHub will integrate with the leading airline global distribution systems (GDS) and hotels’ property management systems (PMS). This new solution is indicative of Ingenico’s increased focus on travel, an industry where it already has a long history of working with airlines, hotels and online travel agents (OTAs).

Payments 115

Payments Groups Online America 115

PYMNTS

SEPTEMBER 18, 2019

Online marketplaces need to meet higher and higher standards if they want to keep customers from the competition. As online shopping is now a global endeavor, that can be trickier than it seems. Online Marketplaces and the $1.8 How Luxury Marketplace Vestiaire Collective is Responding to Online Counterfeit Sellers.

Online 126

Online Case Study Branding Fraud 126