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How Bank of America approaches innovation

BankInovation

Bank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs. “At Bank of America, innovation is everybody’s job,” Jorge Camargo, managing director of mobile app, online banking and Erica AI at Bank of America, told Bank Automation News.

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Deep Dive: How Customer Behaviors Drive Demand For Mobile Disbursement Innovation

PYMNTS

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. The demand for mobile disbursements comes as more consumers rely on their smartphones for their financial needs. The Mobile Disbursements Landscape.

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Banks Need to Shift Mobile Focus to ‘Money Management’

Bank Innovation

The majority of people use their mobile banking apps to check their balance. This is a fact that does not surprise most in banking, many of whom believe the industry’s focus on “money movement” as opposed to “money management” is hurting engagement levels.

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Virtual Cards Help Companies Manage Spend In Real Time

PYMNTS

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. RLJ Financial On Managing B2B Spend With Virtual Cards. Businesses across the globe are making radical changes to adapt to the digital-first environment emerging in the wake of the pandemic.

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Merrill Lynch Wealth Management Adds Texting Feature for Financial Advisors

Bank Innovation

EXCLUSIVE – Merrill Lynch Wealth Management is adding a client-to-advisor texting capability to its mobile app starting next month. For the feature, Merrill Lynch has partnered with mobile communication solutions provider CellTrust to manage, track, and deliver text messaging.

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In 2019, Mobilize The Commercial Card: JPMorgan

PYMNTS

While commercial card innovation certainly accelerated in 2018, progress can always continue. Morgan Managing Director and Head of Commercial Card Product Management Naney Pandit says should be a focus this year is in mobilizing the corporate card. But so far, mobile B2B payments have been slow to take off.

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Innovation Must Be Measurable to Be Valuable [VIDEO]

Bank Innovation

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.