PYMNTS

JANUARY 7, 2020

But it stands as perhaps the main takeaway from a recent, turn-of-the-year PYMNTS conversation with Kevin Fox, executive vice president of NovoPayment , a banking as a service (BaaS) provider with a large presence across the Americas. That can bring or encourage broader collaboration and richer user experiences. “In

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. And there's a security … that sits with a check. I have proof.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

FEBRUARY 2, 2018

In the Lounge, guests will have the opportunity to try out a contactless payments experience featuring Diebold Nixdorf’s latest concepts — and some other innovations, too. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

APRIL 20, 2016

Additionally, Hyundai reports to be making investments in the research and development of cloud, data analytics and connected car security technologies. Future connected cars will open new innovations in quality, safety and security, as never before,” Euisun Chung, vice chairman of Hyundai Motor, stated in the release.

User Experience 100

User Experience Leadership Security Maine 100

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

Technology 181

Technology Apple New York City social media 181

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Further east, Airbnb is taking off in South Korea, with a reported 2.9

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. Low Latency. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

OCTOBER 7, 2019

But the main recurring point was how are we rising [to] this challenge, how will we meet changing expectations, and where are the opportunities to get out ahead and actually innovate,” Dobbie said. Third, innovation is often quite invisible — a consumer doesn’t necessarily have to see it to be benefited by it.

Payments 167

Payments Innovation System Security 167

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience.

Millennials 165

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PYMNTS

OCTOBER 30, 2019

And GF Securities Analyst Jeff Pu said a broader handset lineup would help iPhone shipments grow next year. They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. AR glasses present digital information as if it exists in reality.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

MARCH 17, 2020

While banks provide the global scale and security treasurers need, FinTechs can provide targeted solutions and an elevated user experience. Morgan innovations in cross-border payments and virtual bank branch offerings in markets like China and India. Providing Forward-Thinking Scale.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

APRIL 18, 2019

If one were to pick a less secure method of sending a payment, Whiting said, they would be hard-pressed to find something worse than writing all their relevant account and personal information on a piece of paper and sticking it in a mailbox. It’s not secure at all, yet it’s what customers know and trust. “I

Taxes 226

Taxes Payments Cards User Experience 226

PYMNTS

AUGUST 31, 2017

There was, of course, the internet’s go-to solution for unwanted things — Craigslist — but Huzar was looking for a cleaner user experience and a process that was a bit more organized. He thought he could probably build that experience, then spent about five years trying to convince himself not to.

User Experience 127

User Experience Conference Maine Course 127

Celent Banking

OCTOBER 10, 2016

The day focused mostly on mobile wallets, with a few main points shared below: Mobile wallets have been challenged by industry barriers : The old rule of thumb with a payments scheme is that it needs to please three parties: the merchant, the bank, and the consumer. I was only able to attend the final day, but it didn’t disappoint.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JUNE 30, 2016

Where we’re going there are no physical boundaries … at least when it comes to IoT, as industry innovations continue to challenge traditional notions of what a connected device looks like. Physical boundaries? And, yes, the landscape does seem downright “Back to the Future” inspired. Here’s a sneak peek: . The PYMNTS.com®

Google 106

Google Samsung User Experience Industry 106

Insights on Business

OCTOBER 12, 2018

Innovative solutions: Culture and processes to create disruptive solutions and market-leading experiences for customers, including automated threat intelligence for secure financial transactions. If you will be at Sibos this year: Schedule a meeting with me or one of our other IBM executives at Sibos .

Innovation 87

Innovation Strategy Industry Technology 87

NCR

JANUARY 15, 2018

The main selling point of the app is clearly the ability to give consumers an uninterrupted virtual shopping experience that isn’t broken by forcing them to return to the real world. Is the industry ready for VR payments? But is it more than a gimmick?

Payments 68

Payments Branding Technology User Experience 68

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. Cashless is now becoming king in stores, as merchants push digital over paper (and coin) in the name of efficiency and a better user experience.

Branding 184

Branding Cards Payments New Jersey 184

Lex Sokolin

SEPTEMBER 3, 2020

The main driver of today’s entry is the news?—?which Who secures it? You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. Please also note that this my take?—?not not the ConsenSys take?—?for

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

NOVEMBER 24, 2016

So in honor of Thanksgiving 2016, with a big assist from the innovators who’ve helped us throughout the year with our new Matchmakers series, we decided to write the starter menu for innovators and matchmakers. We have their recommended ingredients for matchmaking gone right, presented for you here in an easily digestible form.

Course 100

Course Innovation blockchain Payments 100

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. Going on the Offense. As Fabara told Webster, it’s a “when,” not an “if.”. “If

Security 168

Security Fraud Risk Management Payments 168

Fintech Labs Insights

MARCH 13, 2017

” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.” We want to improve the customer user experience and at the same time work with entities in order to offer a secure process, and increase customer acquisition.

User Experience 18

User Experience Fraud Maine Mobile 18

PYMNTS

DECEMBER 30, 2016

But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores. But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers.

Tools 122

Tools Retail Payments US 122

Fintech Labs Insights

JUNE 18, 2015

As a payments platform, WePay conducts business in a battlefield of daily security concerns. Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. 2) A merchant account platform, Connect.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

AUGUST 16, 2018

But that does not mean a proactive mindset reigns when it comes to mobile security and innovation. Reactive ways of doing things can degrade the user experience — and that can drive away consumers. The third one is communication, which involves the direct and secure transmission of those mobile messages.

Mobile 127

Mobile Payments Security Innovation 127

PYMNTS

JULY 31, 2019

Money is moving faster than ever, with innovations making it possible for consumers and businesses to send and receive payments within minutes as opposed to days. These innovations can save valuable time and money, but they do not often solve issues associated with international payments.

Payments 144

Payments blockchain Kansas Security 144

PYMNTS

JUNE 27, 2016

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. Now, before you call me out for being too harsh, it’s not nearly half as harsh as the reality of how eligible users view Apple Pay today. Solving The Wrong Problem.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Apple created a movement that spanned across OS platforms toward truly consumer-friendly smartphones, where experience was re-imagined with “simplicity” in mind.

Apple 150

Apple Mobile Innovation social media 150

Fintech Labs Insights

JANUARY 8, 2016

December: Mentioned in KPMG’s H2 Ventures Fintech 100 report as one of the 50 Global Fintech Innovators to watch. eToro : showed its innovations in social trading and investing for Generation Y. March: Wins the Anti-Fraud/Security category at the FinTech Innovation Awards. November: Partners with Santander.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS. under the GDPR.

Payments 172

Payments Regulation Online Retail 172

Filene

MAY 11, 2016

Credit union implications: Card replacement and transfer is a big pain for members, and one of the main reasons why people don’t switch banks. As cards are replaced, members no longer have to worry about potentially forgetting to adjust recurring payments attached to old cards. Sounds a bit like back to the future, right?

Cards 28

Cards Analytics Data Strategy 28