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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

RPA is a form of automation that uses software robots to automate repetitive, mundane tasks, freeing up employees to focus more on strategic, knowledge-based, value-adding tasks. Banks must embrace a culture of innovation and change if they are to successfully adopt new technologies such as RPA, AI, blockchain, and others.

Trends 474
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Outfoxing The Cyberfraudsters In Real-Time With Live IDs

PYMNTS

PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. The third tier of technical innovation involves people — not just APIs. The second and overlooked area of innovation is in the area of user experience. PYMNTS: Where do you look for innovative ideas, and why?

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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

It’s showing up in music and entertainment , education , healthcare , and marketing. Now, Southwest National uses Connect to generate a report in seconds to show examiners the loan concentrations across its markets.

Examples 221
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TD Bank On How AI, MFA Are Changing Call Centers

PYMNTS

Seventeen percent of call centers are looking to replace knowledge-based authentication (KBA) with multi-factor authentication (MFA) to better protect customers from scheming fraudsters, and though that may not seem like a high percentage, it is double the number of centers that were looking at such methods in 2018.

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Top News In Payments: Square Unveils CBD Early Access Program; New York Examines Payroll Tech Industry

PYMNTS

Financial management app Nav helps small businesses access credit reports, leverages knowledge-based authentication (KBA) to verify its users — but is not without its share of challenges. ClassPass CEO: How Digital Platforms Have Innovated Health, Fitness. Does KBA Have A Place In Online SMB Credit Checks?

New York 122
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How Banks Are Using AI, ML To Fight Account Opening Fraud

PYMNTS

Machine learning (ML) and artificial intelligence (AI) have been used by banks for fraud protection for several years, but these technologies are just starting to take on main roles: They are now displacing traditional knowledge-based authentication (KBA) methods like PINs and passwords.

Fraud 144
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RegTech: How investment trends are impacting the industry—and how the ecosystem can work with the regulator

Accenture

It’s relevant not just in banking, but capital markets, wealth management and insurance. Now—given that background, employees in these areas often have a deeper knowledge base and clearer career track in industry (and salary expectations) than perhaps people who have founded traditional Fintechs. Watch this space! [1]