PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). 80 percent of Top Performers focus innovation efforts on making new features for existing products.

Innovation 109

Innovation Report Innovation Strategies Survey 109

Bank Innovation

FEBRUARY 18, 2020

The shares plunged by the most since 2017 after buybacks were shelved for two years and the executives themselves said more bad news was still to […]. Investors got what some called more of the same — pledges to cut costs and do more with less.

Strategy 273

Strategy Innovation Strategies Innovation 273

Bank Innovation

MARCH 13, 2020

In this episode, editors discuss the following news developments: How the stock market plummet is affecting robo-advisors; Wirecard expanding internationally through a partnership with the Estonian banking platform Xolo; and Amazon’s move to offer cashierless checkout to […].

Marketing 259

Marketing Customer Experience Innovation Strategies Video 259

Bank Innovation

NOVEMBER 27, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: How MoneyLion’s appointment of a chief operating officer will help fuel its growth plans; The debate among banks and […].

Video 259

Video Fintech Operations Customer Experience 259

Bank Innovation

FEBRUARY 14, 2020

In this episode, editors discuss the following news developments: The implications of banking startup Varo’s FDIC approval; How U.K. card startup Curve opened a New York City office in advance of its U.S. Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, Feb. launch; and Wells Fargo’s […].

FDIC 243

FDIC New York City New York US 243

Bank Innovation

JANUARY 17, 2020

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

Retail 243

Retail New York Video Conference 243

Bank Innovation

FEBRUARY 21, 2020

In this episode, editors discuss the following news developments: Implications from LendingClub’s acquisition of Radius Bank; How Ally’s acquisition of the non-prime lender CardWorks boosts the bank’s long-term plans; and The launch of digital banking startup Level […].

Fintech 243

Fintech Digital Banking Customer Experience Innovation Strategies 243

Bank Innovation

NOVEMBER 22, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: The expansion of The Clearing House’s RTP Network; How Facebook Pay can advance its e-commerce strategy; and How Green […].

Video 243

Video Strategy Payments Innovation Strategies 243

Bank Innovation

JANUARY 17, 2020

Kamezawa, 58, will take the top post on April 1, the Tokyo-based bank said in a statement on Friday, confirming news reports from earlier this week. […]. Mitsubishi UFJ Financial Group Inc. named Hironori Kamezawa as chief executive officer, turning to a math expert to help Japan’s biggest bank forge a path in the digital era.

Groups 221

Groups Report Innovation Strategies Digital Strategies 221

Bank Innovation

JANUARY 10, 2020

In this episode, editors discuss the following news developments: Citi Ventures’ approach to product development through its internal innovation program D10X; CIT Bank’s bet on homeowners associations as a result of its acquisition of Mutual of […].

Video 221

Video Innovation Customer Experience Innovation Strategies 221

Bank Innovation

JANUARY 24, 2020

In this episode, editors discuss the following news developments: Brex’s expanded product ecosystem and the rise of digital financial services platforms for businesses; Digit’s new tool that allows users to save for their phone bills; and […].

Video 221

Video Tools Customer Experience Innovation Strategies 221

Bank Innovation

DECEMBER 6, 2019

Auto Finance News is excited to announce that applications are open for the 2020 DEMOvation Challenge, which will take place at the Auto Finance Innovation Summit on March 10-11 at the Omni San Diego.

San Diego 195

San Diego Innovation Technology Innovation Strategies 195

Bank Innovation

JANUARY 28, 2020

Lynn Marie Auzenne, chief marketing officer at Beneficial State Bank (BSB), told sister publication Auto Finance News that the bank is revamping […].

Policies 221

Policies Marketing Innovation Strategies Strategy 221

PYMNTS

JANUARY 24, 2018

The Playbook examines the elements that separate the best innovators, and innovations, from those in the middle of the pack. The good news? That means carefully planning innovation strategies and not being shy about allocating money to make that happen. .

Innovation 144

Innovation Data Innovation Strategies Fintech 144

PYMNTS

MAY 29, 2020

The Tracker also analyzes the challenges established FIs are facing to innovate their platforms and why these banks must fundamentally shift their innovation strategies to meet these challenges. For more on these and other stories, visit the Trackers News & Trends. Developments Around The Cloud Banking World.

Digital Banking 230

Digital Banking Innovation Online Technology 230

Bank Innovation

NOVEMBER 19, 2019

We are actively looking into this opportunity,“ Hangzhou, China-based Ant Financial said in an emailed response to questions from Bloomberg News. Billionaire Jack Ma’s Ant Financial Services Group said it may apply for a virtual banking license in Singapore, a move that would add a heavyweight contender to the race. “We

Groups 186

Groups Innovation Strategies Strategy Innovation 186

Bank Innovation

NOVEMBER 1, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: How big tech platforms like Uber are getting into financial services; How Ally Bank used a Monopoly-themed virtual reality […].

Video 186

Video Customer Experience Innovation Strategies Strategy 186

PYMNTS

MAY 13, 2019

Today, FIs are focusing on a mix of new products and features to a greater extent, and 53.6 percent of FIs said their innovation strategies are driven by wanting to be first to market. At the same time, FIs face a familiar set of technological challenges that have hampered innovation in the past.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Bank Innovation

JULY 10, 2019

Good news for fintech startups: In the future, every bank will have an API. That’s according to Ismail Chaib, chief operating officer at Open Bank Pro.

Fintech 170

Fintech Operations Innovation Strategies Strategy 170

PYMNTS

JANUARY 14, 2021

The PYMNTS December Credit Union Tracker® , done with the help of PSCU, found that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early 2020 said that they intended to focus more on technologies (..)

Innovation Strategies 155

Innovation Strategies Cards Analytics Survey 155

Bank Innovation

OCTOBER 25, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: Canadian venture firm Luge Capital’s approach to fintech investments; How banks are navigating Zelle’s UX as transaction volume grows; and […].

UX 170

UX Capital Fintech Video 170

Bank Innovation

JULY 26, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How Presidential candidate Elizabeth Warren and other lawmakers are advocating for the U.S. Welcome to the latest episode of our weekly wrap video series, for the week ending July 26, 2019.

Industry 170

Industry Video Payments Innovation 170

Bank Innovation

AUGUST 20, 2019

Oregon Community Credit Union (OCCU) has launched phase one of its digital platform, a move meant to “set the foundation” for the credit union’s new focus toward automation, Chris Whittaker, vice president of consumer lending, told sister publication Auto Finance News on Monday.

Oregon 150

Oregon Community Lending Digital Banking 150

PYMNTS

APRIL 8, 2019

Everybody feels like it is going to be really game-changing,” Emily Kagan, vice president of digital innovation strategy at Northwell, the New York Hospital system, told The Wall Street Journal. We’re all still experimenting.”

Data 189

Data Innovation Strategies New York Google 189

Bank Innovation

OCTOBER 4, 2019

In this episode, Angely Mercado, associate editor, discusses the following news developments: How Bank of China and IBM are using an innovation lab in their efforts to revamp the Bank of China mobile app; How PayPal’s newfound […].

Tools 150

Tools Video Innovation Mobile 150

Bank Innovation

SEPTEMBER 27, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Rick Morgan, associate editor, discuss the following news developments: How large banks like Wells Fargo and U.S. Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, September 27, 2019.

Video 150

Video Security Data Innovation Strategies 150

Bank Innovation

AUGUST 30, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How challenger banks based outside of the U.S. customers; PNC Bank’s approach to innovation through the launch of […]. are marketing to U.S.

Video 150

Video US Innovation Marketing 150

PYMNTS

JULY 23, 2020

The pandemic has forced CUs to rethink their card innovation strategies, however, particularly as the total amount of credit being issued to consumers dropped 9.5 Moreover, 89.4 percent of CUs that expected to be developing more credit products believed this would improve their financial performance. percent between February and May.

Innovation 174

Innovation Report Cards California 174

PYMNTS

OCTOBER 23, 2017

Other key takeaways from the PYMNTS Bank Innovation Readiness Index, an i2C collaboration, include: 68.0 percent of FIs with fewer than $500 million in assets say they are well-suited for innovation. percent of FIs identify meeting customer needs as the main driver for innovation. An Opportunity to Hone Innovation Efforts.

Innovation 131

Innovation Trends Survey Maine 131

PYMNTS

MARCH 20, 2019

In fact, they make the timing of their product rollouts a crucial part of their innovation strategies. Only after observing their competitors’ missteps do they fully commit to the rollout of their innovations. percent of the top innovators in the financial sector said they observe market trends first. As much as 53.3

Innovation 161

Innovation United States Innovation Strategies Cards 161

PYMNTS

NOVEMBER 23, 2020

Katie Swett Miller , eCommerce product lead at payment platform provider Square , has observed many SMBs trying different innovation strategies. In the Playbook’s Case Study, Miller explains some of the latest plans and key strategies that have emerged out of merchants’ trial-and-errors during the first months of the pandemic.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

DECEMBER 31, 2020

PYMNTS’ December Credit Union Tracker® , done in collaboration with PSCU , looks back at a year of breakthroughs in the CU space, noting that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early (..)

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

JULY 23, 2019

So, why do some CUs choose to invest in loyalty and rewards innovation, while others ignore it? Moreover, how does this choice affect their broader innovation strategies? In short, many CUs are not investing in the very area their members want most.

Innovation 122

Innovation United States Innovation Strategies Survey 122

PYMNTS

JULY 31, 2019

PYMNTS surveyed more than 200 FI decision-makers to examine the specific innovation areas in which banks are focusing on, now, and in the years ahead. We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

MAY 28, 2018

According to Chain Store Age , the criteria for the award include successful development and executions of product, store, online and service innovation strategies; delivery of an outstanding in-store experience; excellent customer service; and strong financial performance. Founded in 1909 by American businessman H.

Innovation Strategies 102

Innovation Strategies Strategy Capital Groups 102

PYMNTS

JULY 29, 2019

For the July Feature Story, PYMNTS spoke with Cobalt President and CEO Gail DeBoer about how interactive communication solutions and data analytics help inform the CU’s innovation strategy and how it determines which solutions have the highest returns on investment. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way.

Innovation 157

Innovation Innovation Strategies Survey Groups 157