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Fleet Feet: Running Shoe Retailer Sprints With Technology

PYMNTS

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

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Cooler Screens Brings New Look To Retail Innovation

PYMNTS

We are taking advantage of unused capacity,” Cooler Screens Chief Technology Officer Rob Dravenstott told PYMNTS in a recent interview. “We We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. sales lift is not a common thing.”.

Retail 277
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Oracle Retail: Shoppers Value Control In Retail Technologies

PYMNTS

A new study from Oracle revealed that consumers are more willing to engage with brands that offer new retail technology if they are able to exert control over their experience. This signals brands to focus on building a strong foundation to win trust.

Retail 101
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Why Amazon And Other Retailers Are Turning To Biometrics

PYMNTS

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores.

Retail 264
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Conversational Commerce Finds Its Voice In Digital Retail

PYMNTS

Consumers want information in the digital-first economy – actually, they wanted it yesterday. And if they don’t get that information, they’ll be off to the nearest competitor. Although it’s hardly a new concept, conversational commerce is seeing a pandemic-driven surge as a result of this informational urgency.

Retail 188
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Scandit: The Future Of Retail Will Include Mobile Scanning

PYMNTS

Physical brick-and-mortar retail was suffering long before the pandemic. Highlights include grocery, retail and contactless, he said. In addition, retailers are searching for more flexible fulfillment options spanning online pickup in store, pickup curbside, and a number of variants of that continuum of reaching end customers.

Retail 230
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New Toshiba Commerce System Offers Retailers ‘Amazon Go At Scale’

PYMNTS

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. As COVID-19 has demonstrated, many retailers struggled to move fast enough to create sustainable operating models for curbside pick-up, contactless delivery and more.”.

System 189