PYMNTS

JUNE 4, 2019

In the old days, forged checks were the biggest problems that bank fraud departments had to manage. It is no wonder that fraud prevention is one of the problem areas that FIs hope artificial intelligence (AI) can help resolve. Yet, few FIs leverage this technology in their anti-fraud efforts — only 5.5

Fraud 195

Fraud System Study Comparison 195

South State Correspondent

MAY 13, 2024

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. Unfortunately, most banks don’t gather fraud data across payment channels or track “pre-crime events.”

195

195

Abrigo

DECEMBER 10, 2019

Elder financial exploitation and elder fraud are rising at an alarming rate as they continue to be serious crimes in the United States. An increase in financial crime and fraud against the elderly is expected to continue to climb as the baby boom population (those born before 1964) age. The under-reported and growing crime.

Fraud 284

Fraud Study United States Training 284

FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

Survey 52

Survey Fraud Management Customer Experience 52

FICO

FEBRUARY 23, 2022

When it comes to fraud, are people worried about the wrong things? New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. That threat is fraud scams – tactics and techniques that fraudsters are using to trick people into giving away their money.

Fraud 98

Fraud Survey Customer Experience Retail 98

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

APRIL 21, 2017

Financial security software firm NICE Actimize is launching a new solution to combat financial fraud using cloud technology. The company announced this week that it is rolling out ActimizeWatch, a cloud-based analytics solution that aggregates and assesses transactional data, pulled from various financial service providers, to identify fraud.

Fraud 109

Fraud Payments Analytics Survey 109

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

NOVEMBER 23, 2020

For purposes of this analogy, the “basement” into which bad mice are creeping is most likely your legacy payroll/expense management software and its possibly compromised connections. While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them.

System 165

System Management Tools Cards 165

PYMNTS

NOVEMBER 12, 2018

However, these professionals have their own ideas about where corporate payments innovation should be headed. A new report from BNY Mellon , “The Future of Payments: A Corporate Perspective,” surveyed a few corporate clients of the institutions’ Treasury Services unit.

Innovation 111

Innovation Payments Survey blockchain 111

FICO

SEPTEMBER 8, 2022

Payments Fraud in Asia Post Pandemic. Why consumers are moving to banks with the best fraud and scam prevention. Senior Consultant, Fraud and Financial Crime. The growth of real-time payments and fraud in Asia. The appeal of these banking innovations has also made it a honeypot for fraud. Saxon Shirley.

Fraud 52

Fraud Payments Survey Security 52

PYMNTS

MARCH 14, 2019

The two published their newest “ Treasury Perspectives ” survey this week, a report that polled corporate treasurers and finance executives about their plans and economic outlook. The 340 survey respondents, based mostly in North America and Europe, revealed their rising concerns over political gridlock in the U.S.

Fraud 115

Fraud Survey Taxes Regulation 115

FICO

MARCH 30, 2023

Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud. Globally, APP fraud and related scams continue to be a problem for banks and their customers. Where Did My Cash Go?

Fraud 52

Fraud ATM South Carolina Management 52

FICO

FEBRUARY 23, 2022

When it comes to fraud, are people worried about the wrong things? New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. That threat is fraud scams – tactics and techniques that fraudsters are using to trick people into giving away their money.

Fraud 52

Fraud Survey Customer Experience Retail 52

PYMNTS

DECEMBER 30, 2016

Half of companies surveyed, however, are depending on outdated technologies and solutions to stay secure. But, Vigue added, 2017 will be a year of continued innovation in the technology that can prevent, detect and mitigate a corporate cyberattack. What cybersecurity threats will impact corporate buyers and suppliers in 2017?

Fraud 145

Fraud Security Survey Technology 145

South State Correspondent

SEPTEMBER 13, 2023

Most banks ignore instant payments or are still worried about fraud and research. 33% are still made via check that contains more than $8B of fraud per year. Check fraud is up some 84% and is only going to go up. Now, the payer doesn’t have to take the time to initiate the transaction, making payment more manageable.

Payments 221

Payments Fraud Data Taxes 221

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Every Transaction Is Assessed for Fraud. FICO’s patented and proven fraud analytic capabilities have helped organizations save $90 billion+ per year. Steps Ahead of Financial Criminals.

Fraud 98

Fraud Cards Analytics Mobile 98

FICO

MARCH 10, 2022

I’ve been writing recently about the results of our recent global consumer fraud survey. But like most things, it’s not as simple as it sounds, as large customer groups are likely to switch banks if they are dissatisfied with their response to a fraud management incident (more on that in a moment). What’s a bank to do?

Fraud 52

Fraud Survey Cards Customer Experience 52

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”. More digital-first FIs are catching on.

Fraud 244

Fraud Survey Digital Banking Security 244

FICO

MAY 27, 2022

Fraud at the point of application has long been an issue for lenders. We have seen insurance, utilities and mobile phone contracts all targeted by application fraud. Application fraud soared during the pandemic and continues to grow today. In most cases, fraud controls are still not taking place at the point of application.

Fraud 52

Fraud Customer Experience Data Examples 52

PYMNTS

SEPTEMBER 19, 2017

According to Finastra and Celent, there are a several key factors at work driving corporate banks to shift their strategies: digitization and omnichannel platforms, FinTech innovation and transformation of legacy systems.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

JANUARY 27, 2020

Fraudsters’ attempts to access systems and steal valuable information are becoming more innovative, and research suggests they are also increasingly successful. The following Deep Dive delves into the steps companies can take to ensure their employees are knowledgeable about phishing and are at the front lines of anti-fraud efforts.

Fraud 249

Fraud Policies Security Resources 249

PYMNTS

FEBRUARY 14, 2019

percent use data mining, and nearly 60 percent use business rules management systems (BRMS), making them the most commonly used learning systems. They tend to throw everything into fighting fraud, while putting significantly less effort into enhancing customer-facing operations, like payment services. Today, nearly 70.5

Fraud 173

Fraud Study System Innovation 173

PYMNTS

MAY 9, 2016

But the connected vehicle also has benefits in the enterprise space, with the ability to provide useful data that ties directly into expense management and a watchful eye on margins. The average cost of lost revenues estimated across the fraud cases? Roughly $2.7 What of the trend toward fully automated vehicles?

Management 100

Management Fraud Austin Regulation 100

PYMNTS

JANUARY 23, 2020

With real-time payments, the process is simplified and saves time, making for better cash flow and financial management. With immediate settlement, funds can be cashed out in seconds and businesses will see advanced processing, fraud reduction and more. “In Four out of five banks in that region said that fraud losses have gone up.

Payments 141

Payments Fraud United States Analytics 141

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

MAY 10, 2016

But Tungsten Head of Compliance Lucy Ashdown offered her take on the company’s research to discuss why FinServ firms might be seeing more invoice fraud than other industries. officials to combat fraud, Ashdown also discussed who carries the torch of responsibility when it comes to fighting this kind of security lapse in the enterprise.

Fraud 100

Fraud Compliance Security Industry 100

PYMNTS

APRIL 10, 2019

The Association of Financial Professionals released new data this week that revealed the threat of payments fraud continues to climb, particularly for large enterprises, as scams like ACH fraud and the Business Email Compromise climb to record levels. Talent Management, Economic Disruption. But the latest analysis of U.S.

North Carolina 136

North Carolina Risk Management Leadership Survey 136

PYMNTS

OCTOBER 18, 2018

Based on a survey in the U.S., The survey also found that more than half of respondents believe they are secure without signing the cards. The payments company said the innovations provide greater security and a simpler, more convenient payment experience.

Cards 218

Cards Survey Security Fraud 218

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

FICO

SEPTEMBER 14, 2021

What does that mean for fraud professionals? A recent survey by the payments platform Adyen found that almost half of US shoppers ( 41% ) say they’d like to see more stores let them scan-and-pay in-store. QR Codes and Fraud. Of course, any payment method carries inherent fraud risk. Let’s take a look. . Hello Panda.

Fraud 52

Fraud Payments Mobile Data 52

FICO

MARCH 30, 2021

While the phrase has become a bit hackneyed (I did grit my teeth a bit while I wrote that first sentence), this past year the pandemic truly impacted not just major parts of our personal lives, but how we handle our fight against fraud and financial crime. .

Fraud 52

Fraud Data Resources Study 52

South State Correspondent

JANUARY 23, 2023

Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. Generate a headline for a landing page based on the following survey results [insert survey results]. How should I pitch treasury management services?

Tools 370

Tools Examples Analysis Data 370

Abrigo

FEBRUARY 3, 2020

Financial institutions generally are moving away from self-managed, on-premise technology and are finding hosted solutions that provide the security and scalability they need. financial institutions, according to Bank Director magazine’s latest survey of CEOs, executives and directors for its 2019 Technology Survey.

Resources 150

Resources Security Customer Experience Fraud 150