PYMNTS

JANUARY 27, 2020

Growing attack-related expenses force businesses to remain vigilant against emerging threats, including phishing and other types of fraud that their own employees may willingly or unwillingly perpetuate. Other fraud attempts targeting workplaces are no less dangerous. Fighting the Phishers. Ensuring Secure Workplace Practices.

Fraud 249

Fraud Policies Security Resources 249

Independent Banker

APRIL 30, 2022

But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. We believe operations is the “engine” that drives every aspect of banking and, ultimately, the bottom line. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

CFPB Monitor

MAY 18, 2021

The Board of Governors of the Federal Reserve System recently issued and invited public comment on proposed guidelines to be used by Federal Reserve Banks to evaluate requests for master accounts and/or access to Federal Reserve Bank (Fed) financial services, in order to support a more “transparent and consistent” approach to such requests.

Fintech 78

Fintech Guidelines Policies System 78

Abrigo

NOVEMBER 21, 2019

Key Takeaways Now is a good time to plan 2020 BSA/AML training and efforts to educate clients and colleagues about BSA and fraud red flags. Given the time constraints of our day-to-day operational responsibilities, we need to be selective in how we use any spare time to improve our BSA/AML programs and/or enhance our industry knowledge.

Compliance 195

Compliance Training Fraud US 195

PYMNTS

JUNE 4, 2020

From an instant payment perspective, it has now become much more important to be able to manage the fraud in real time online,” said Tino Kam , head of transaction banking at Finland-based Nordea Bank , in a recent interview with PYMNTS. API security.

Security 151

Security Fraud Payments Compliance 151

PYMNTS

MARCH 7, 2016

Banks may face tougher guidelines when it comes to how much they are required to spend to cover the risks that cyberattacks, fraud and fines pose to their operations. Basel regulations are international, voluntary guidelines for financial regulators to assure banking stability through stress tests and other measures.

Regulation 100

Regulation Guidelines Capital Operations 100

PYMNTS

FEBRUARY 13, 2020

He also didn’t say how the missing money will affect the department’s operations moving forward. I cannot speculate about how these things might happen,” he said, a dding that he takes the management of funds for his agency in high regard. “We want it to be investigated until the last consequences.”. It’s a big responsibility.”.

Puerto Rico 130

Puerto Rico Guidelines Policies Industry 130

Independent Banker

DECEMBER 1, 2021

However, data from PwC shows that community banks are finding complementary partnerships that evolve their operations and the service they provide customers. For community banks who are known for putting their customers first, this could be an area of concern. If you’re looking for all of the above, BHG is the answer.

Community Bank 91

Community Bank Community Fintech Guidelines 91

PYMNTS

APRIL 30, 2019

In a podcast with PYMNTS’ Karen Webster, Rob Eleveld, CEO of Whitepages, took note of how PSD2 and its strong customer identification (SCA) guidelines (which take effect in September) will shift checkout flows for transactions in Europe. PSD2 will change – indeed is changing – online commerce in Europe and beyond. The 150-Millisecond Rule.

Fraud 171

Fraud Online Cards Payments 171

PYMNTS

SEPTEMBER 28, 2020

The FinTech ecosystem within Saudi Arabia has been expanding steadily over the past decade, for example, with more than 60 FinTechs now operating, compared to the 20 companies operating within the country in 2019. This is also the aim behind several regulatory changes taking place in other MENA markets, notably Egypt.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 22, 2020

That time, Ekata Vice President and General Manager of EMEA Spencer McLain told Karen Webster in a recent conversation, is sorely needed because, “in general, merchants aren’t ready.”. The changeover, however, and the ability to discern patterns around fraud rates and merchants, will take time.

Data 141

Data Guidelines Regulation Compliance 141

Gonzobanker

JUNE 25, 2021

Further, this same study found that out of 27 systems, call center and customer relationship management (CRM) platforms both ranked in the top 10 by banks for systems slated for purchase or replacement this year. These tips can help executives manage – and keep – the people so critical to customer care. Organization. Technology.

Customer Experience 105

Customer Experience Fraud Policies Training 105

PYMNTS

JUNE 27, 2016

Caldera considers these segments “high risk” since the transactions they enable are more susceptible to fraud and money laundering. As a result, he says, regulators are on “high alert” and can impose harsh penalties when financial institutions don’t follow proper risk management strategies. Multi-level marketing: $32 billion.

Regulation 101

Regulation Guidelines Risk Management Operations 101

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. Together, participating payments professionals and acquirers are working to decide how to handle operations and manage risk in the changing environment.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

JUNE 3, 2016

Those measures include tougher security and operating guidelines and new auditing and certification processes for the management of SWIFT messages at a customer’s site. The new rules, however, did not include expulsion or suspension as a threat for banks that did not come up to the new standards.

Security 100

Security Guidelines Regulation Operations 100

FICO

MAY 27, 2021

Decisioning platforms operate with the same logic. Using artificial intelligence (AI) to analyze large volumes of data allows us to make any type of decision - granting credit, optimizing operations, authorizing card transactions, communicating with customers. by Alexandre Graff.

Customer Experience 52

Customer Experience Guidelines Operations Analysis 52

PYMNTS

MAY 31, 2018

To be fair, it is hardly surprising that a big operator such as Google would be looking this good this early. ” Essentially, Google is making sure it plays according to the strict guidelines set by the GDPR right out of the gate, a task that generally will be easier for larger, richer companies, according to analysts.

Google 116

Google Regulation Online Data 116

NCR

MAY 22, 2017

Indeed, some banks are forecasting that it could affect how they operate throughout every part of their business. Fighting fraud. For the banking sector, one of the most appealing promises big data holds is its ability to transform their fraud detection and prevention activities. Enhancing the customer experience.

Big Data 85

Big Data Data social media Fraud 85

FICO

JANUARY 8, 2021

For FICO, customer development means working with customers through all the stages of the lifecycle – from marketing to originations to customer management. Mobile Operators and Coronavirus: Ideas To Help Slow The Spread. Value of Customer-Level Management. Here are our top 5 posts from 2020. #1. Value of Cloud-Based Systems.

Analytics 52

Analytics Analysis Lending Management 52

NCR

AUGUST 18, 2017

Identity management, know your customer (KYC) processes, and anti-money laundering (AML) are other areas that can be streamlined by blockchain technology. Forecasts about medium-term cost savings of key operations are promising. Significant savings to be made. The hurdles to be overcome.

blockchain 75

blockchain Technology cryptocurrency Study 75

PYMNTS

APRIL 25, 2016

Fraud is moving en masse online , though, as in-store methods are getting harder and crooks look to find the weakest link. According to the PYMNTS/Forter Global Fraud Attack Index , online fraud attacks have jumped by 11 percent since the shift in the U.S. Overall, year over year, online fraud attacks have spiked 215 percent.

Lending 100

Lending Mobile Cards Fraud 100

PYMNTS

JULY 15, 2016

” Fauss emphasized that the National Branded Prepaid Card Association doesn’t stand against regulation – they think it helps everyone if there are clear guidelines the industry operates under.

Cards 100

Cards Millennials Regulation Cyber Security 100

PYMNTS

NOVEMBER 9, 2020

That unified view, conceivably, can leverage FinTech services that help end consumers (for example) see how they are managing their budgets, their investments and reach various financial goals. regulators have taken a more hands-off approach by issuing non-binding guidelines, thus allowing industry stakeholders to pave the way forward.

Fintech 285

Fintech Data Regulation Innovation 285

Accenture

AUGUST 26, 2019

Following the announcements made in 2018 by a number of system operators, the proposed migration of all HVPS over next few years marks the biggest move to date towards this objective. Banks can now even leverage ISO 20022 and APIs as the standard for data exchange in payments within the applicable regulatory and compliance requirements.

Industry 174

Industry Payments System Guidelines 174

Abrigo

NOVEMBER 22, 2021

Takeaway 1 Risk tied to consumer lending compliance has been elevated as a result of the pandemic and associated operating challenges. Consumer lending compliance — like other aspects of enterprise risk management at financial institutions — saw a huge impact from the COVID-19 pandemic. Pandemic Issues.

Compliance 195

Compliance Lending Risk Management Regulation 195

Jack Henry

JULY 23, 2014

Here’s the good news: The more sophisticated security measures merchants are implementing have the potential to reduce fraud at the Point of Sale (POS). The most heralded form of physical POS fraud prevention is the impending requirement for U.S. Provide them with tools and sample policies and guidelines to make their task easier.

Security 74

Security Guidelines Fraud System 74

PYMNTS

FEBRUARY 3, 2017

To really do it right, according to Bilafer, it’s key to look hard at a handful of major areas: onboarding/enabling, payout/settlement, payments processing, risk management, compliance and value adds. Again, platform operators don’t specialize in payments, so it is not immediately obvious that how compliant they are is really important.

Payments 100

Payments Fraud Compliance Guidelines 100

FICO

MAY 6, 2022

The entire customer banking journey should be intuitive, flowing seamlessly from onboarding to account management and support. Everyone thinks they own the customer – from marketing and fraud, to servicing, product, and collections. Don’t neglect the small details. You can be 99% of the way there and the last 1% can kill you.

Digital Banking 52

Digital Banking System Data Customer Experience 52

CB Insights

JULY 23, 2020

Companies will have to look to guidelines from local and national authorities for each office location. While corporate tenants and building management may have different policies, having the proper tools and procedures in place to screen employees and visitors will be crucial to policy enforcement. Source: Wellable. Why It Matters .

Meeting 101

Meeting Tools Survey Company 101

FICO

JANUARY 5, 2023

The Consumer Financial Protection Bureau (CFPB) has indicated it will publish rules , not guidelines, aimed at strengthening consumers’ control over and providing portability of their financial account data, sometime in 2023. The Office of Management and Budget has reported that final SEC cyber rules are expected to be issued in April 2023.

Policies 52

Policies Company Regulation Risk Management 52