PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Open banking may seem like an inevitability in any market, but in China, the path to unlocking bank data may be more complicated.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Already, there are many new FinTech startups in a few of Canada’s major cities and the different tech hubs. That’s where companies such as Emailage come in.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. The news comes as Entersekt continues its expansion into the United States and Canadian markets.

United States 184

United States Security User Experience Mobile 184

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. To that end, Ahlawat, indicated that financial institutions (FIs) and credit unions have some catching up to do when it comes to navigating the physical-to-digital divide in bringing digital cards to market.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

OCTOBER 6, 2020

In explaining the relationship amid the parties, she said Monneo acts as the “bridge” that serves up the infrastructure that can help other stakeholders handle the continuing surge of online payments while handling some of the regulatory and compliance processes tied to PSD2.

Compliance 236

Compliance Online User Experience Payments 236

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 24, 2020

South African digital identity firm Entersekt is partnering with African FinTech Cellulant to bring enhanced cybersecurity to mobile banking and digital payments. . The pandemic has accelerated the shift to online banking. Schalk Nolte , chief executive officer of Entersekt, said in a statement on Tuesday (Nov.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

JUNE 12, 2018

A press release issued Monday (June 11) revealed OroCommerce is turning to the cross-border payments FinTech to provide payment services for its corporate customers via API. The solution links businesses on the OroCommerce platform to more than 125 international payment methods to pay for the goods they purchase online.

Payments 134

Payments User Experience Meeting Online 134

PYMNTS

DECEMBER 18, 2018

Resulting from its partnership with FinTech firm Narmi , the upgrades target the customer experience, according to Radius CEO and President Mike Butler. “Our national client base demands a great 24/7 digital banking experience across all of their devices, and this enhanced technology provides just that,” he said.

Mobile 122

Mobile User Experience Digital Banking Fintech 122

PYMNTS

JUNE 17, 2019

has been instrumental through the Competition and Markets authority (CMA) in creating an enabling environment through setting a common standard for nine retail banks. You need incentives to swallow up the slightly clunky user experience,” she said. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. This is an area where speed-to-market competition will be important. #3.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

DECEMBER 30, 2020

The shift toward contextual banking has a tailwind in place as the financial institutions (FIs) that have been market leaders have been seeing strong deposit growth — and as corporate customers are growing those balances, they want to be able to see their account activity and cash balances visible within the same application on demand.

System 243

System User Experience Resources Marketing 243

PYMNTS

JUNE 27, 2019

This offering is the latest set of APIs made available to issuers and FinTech firms via the Visa Next “digital-first” platform offering. The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks.

Lending 188

Lending User Experience Cards Fintech 188

PYMNTS

MARCH 6, 2020

While it can promote an enhanced end-user experience to migrate the loan application process online – as more and more FinTechs offer this capability — some community banks have been hesitant to fully digitize and automate their SMB lending operations for fear of forfeiting a more personal relationship.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

JANUARY 30, 2018

Drivers can shop in-store or online anywhere Mastercard is accepted. For added convenience, drivers can access their accounts online or in-app via iOS and Android devices 24/7. They can also withdraw cash from any ATM, transfer money and pay bills. The new service will be available for U.S. customers in the first quarter of this year.

User Experience 135

User Experience ATM Lending Innovation 135

PYMNTS

JUNE 4, 2019

Under the agreement, Visa’s customers and banking and FinTech partners will have the option to use Currencycloud’s cloud-based payments platform to provide in-demand services, including multi-currency wallets and real-time notifications on foreign exchange transactions.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. FinTech Kabbage.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

MARCH 26, 2020

Often, these smaller FIs are inundated with projects that are specific to the legacy products they have offered to the market, said Davis. Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover. “But

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

DECEMBER 13, 2018

Many members first engage with their CU through its website or other online portal. In recent weeks, some CUs have stepped up efforts to make their online offerings more accessible to disabled users. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

FEBRUARY 29, 2016

markets that could be slowing down the digitization of electronic B2B payments. and other markets, and it’s entirely different; they’ve gone much faster towards faster payments and towards ePayments, and it’s been spurred directly by government action.”. It just may not happen along the same path, depending on the market, DeLuca said.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, It’s a loyalty program overhaul that Visa and Novae say makes them the first to market with a working digital currency based on converted loyalty points. Success comes down to consumer experience, as with so many things nowadays.

Apple 233

Apple Trends America Strategy 233

NCR

JANUARY 17, 2017

Given the prevalence of financial services across the globe – in both emerging and developed markets – the disruption opportunity for fintech startups is massive. As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products.

Fintech 40

Fintech Trends Industry Compliance 40

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 1, 2020

The company aims to bring a new type of digital challenger bank to the market designed specifically to meet the needs of the middle-income consumer and provide a better banking experience end to end. “I However, One is hoping it can fix that. I feel like there’s a big opportunity to help the ‘broad middle,’” Hamilton said.

Cards 284

Cards Meeting User Experience Examples 284

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. There are a few things driving large financial institutions to think about digital transformation, but it starts with customer experience,” he recently told PYMNTS. “In

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JULY 14, 2016

Large, prominent banks typically have more resources, bigger customer bases and more experience working with consumers and financial markets. Meanwhile, small, digital-only banks with deep roots in technology are able to shift nimbly, enabling them to more quickly react to consumer feedback in order to improve customer experience.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Bobsguide

JULY 12, 2022

Taking advantage of the technological revolution, BaaS has emerged and allowed banks to open their systems and allow fintechs or other third-party providers to carry out transactions without having to develop functionalities from scratch, only a plugin is needed. Evolution to BaaS. Plug and play – a growing trend.

Software 88

Software Customer Experience User Experience Mobile 88