PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. They really hadn’t been very innovative around that franchise for a long time.”. Of course, the actual end user — the business — plays perhaps the biggest role in determining whether a market like the U.S.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says.

Report 199

Report User Experience Security Fintech 199

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

PYMNTS

MAY 19, 2020

FinTech startup unicorn Brex has closed a $150 million funding round led by previous investor DST and new investor Lone Pine Capital, Brex said in a statement on Tuesday (May 19). Additionally, Brex expanded the availability of Brex Cash , its online bank account replacement solution.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. Bank Threat. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

JANUARY 8, 2021

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Deep Dive: How AI Could Change the C U Landscape.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Insights on Business

SEPTEMBER 26, 2016

In order to remain relevant to digitally astute and socially active customers, core banking processes, must be more reliable, scalable and secure requiring banks to constantly innovate. The user interface is where most of the focus is currently directed. This is where DevOps plays a very important role.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. Banks are under pressure to provide better user experiences in an increasingly connected world, and our partnership with Visa will enable us to deliver that on a grand scale.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Trust […].

America 150

America User Experience Mobile Management 150

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

APRIL 14, 2020

As AP and AR innovation progresses, FinTechs are also exploring how integrating AP and AR between buyer and supplier can elevate efficiencies and savings even further. “Unless someone brings a 10-times-better user experience to both sides of the transaction, it’s not going to improve,” said Louisy.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers.

Google 298

Google Digital Banking Course Branding 298

NCR

JANUARY 17, 2017

Given the prevalence of financial services across the globe – in both emerging and developed markets – the disruption opportunity for fintech startups is massive. As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products.

Fintech 40

Fintech Trends Industry Compliance 40

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? People are way more comfortable managing their money and business online.

Fintech 40

Fintech Industry User Experience US 40

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. ” This week’s exploration of commercial card innovation looks at how top players in commerce and payments are attempting to fill adoption gaps. Eika Invests In Corporate Card Innovation.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

APRIL 21, 2016

Dickinson said that dealing with a mobile consumer had to start with mobile first and then adapting the banking features and user experiences from there. Taking Uber and translating what’s made it so successful and compelling and applying it to a digital-only bank experience was an exercise in looking through the consumer’s lens.

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Unlike digital banks, digital bank channels believe that superior user experience must go deeper than branding and can be achieved by delivering new mobile and online apps that are focused on customer experiences.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

MAY 11, 2017

For example, some businesses are turning to APIs to offer eCommerce solutions to help them tap into the online market which, by some accounts , is expected to be worth $1.3 With such a staggering amount of money up for grabs, it’s little wonder that SMBs are seeking solutions to tap the online market’s potential. Venturo said U.S.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

FEBRUARY 7, 2020

Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. The Digital Evolution Of The Online Gaming Ecosystem. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. Current clients of OrderGroove, who use the startup’s consumer SaaS and APIs to develop subscription and other user experiences, include brands such as Walmart, GNC, Toys ‘R’ Us and Nestle.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Now, all of that is affecting SAFE as well.

Marketing 131

Marketing Sacramento Data Mobile 131

Fintech Labs Insights

APRIL 11, 2017

Guest post by Theodora Lau, Director of Enterprise Strategy and Innovation at AARP, a sponsor of FinovateSpring 2017. Update: Check out a copy of AARP’s April 2017 Financial Innovation Frontiers report online. To win over this market, innovators need to: Remove friction from the user experience.

Fintech 18

Fintech Innovation CA User Experience 18

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Customer Experience Technology 186

Cisco

APRIL 13, 2021

Especially when compared to FinTechs and other online services, banks often lag behind. It is important that all offers from online and mobile banking to stationary branches are summarized in a dashboard. Conclusion: Digital POS enables innovative customer approaches. This in turn can be vouchers or discounts.

Examples 76

Examples Mobile Online User Experience 76

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. and looking for more insight into the technological side of the fintech ecosystem, then FinDEVr London is the place to be June 12th and 13th. Department of Defense.

New York 25

New York User Experience UX Conference 25

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. Teampay offers companies spend management software designed to manage procurement and employee spend with a focus on the employee user experience and company policy enforcement.

Payments 149

Payments Capital Taxes Lending 149