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Citi Explores The Real-Time Payments User Experience

PYMNTS

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. It’s also about all of the value-adds it brings in.

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Legacy FIs Losing Sight Of SMB Data Must Step Up With Digital Agility

PYMNTS

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. Meanwhile, for many, their primary banking relationships went fallow.

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Can FinTech Walk The FinTalk?

PYMNTS

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Blockchain.

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Open Banking Can Scale With Incentives And API Aggregation

PYMNTS

But could merchant incentives help fuel this ongoing effort at digital payments innovation? In a discussion with Karen Webster, Samuel-Ogbu talked about the role of API aggregation and how incentives can help to ignite open banking, one of the main efforts now taking place in the world of payments and commerce. Bank Threat.

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NEW DATA: Why 80 Percent of Top FI Performers Put User Engagement First

PYMNTS

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. contact-form-7].

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Santander Shows One Way Forward For 5G And Banks

PYMNTS

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. As that mobile technology gets closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity.

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The Great Credit Card Program Outsourcing Debate

PYMNTS

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

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