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The Financial Technologies SMEs Aren’t Using

PYMNTS

Clearly, there’s still a long way for SMEs to go before they fully embrace FinTech – and the latest research on the topic reinforces the notion that small businesses aren’t using technology the way some may have hoped. 70 percent of SMEs didn’t use tax software in 2016 , found Office Depot in its most recent Small Business Index survey.

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Robinhood Faces Another Service Interruption Due To Technical Issue

PYMNTS

In the latest of a string of outages as of the beginning of March, Robinhood Markets Inc. The financial technology company is regarded for helping to make trading in vogue with millennials, Reuters reported. “We said it has fixed a challenge that led to a “major outage” on its platform Thursday (June 18).

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Checkout.com Buys Australian Startup Pin Payments

PYMNTS

The purchase allows Checkout access to Australia’s $33 billion eCommerce market and expands the company’s reach in the Asia Pacific region of the globe. Checkout Founder and CEO Guillaume Pousaz said Australia is a key market for the firm’s business. Terms of the deal were not disclosed.

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Five At Five: Amazon’s New India Push

PYMNTS

There is a new development from the world of real estate payments, and a large social media platform is embracing commerce. The move comes as the eCommerce company reportedly wants to make the country into a major market. Meanwhile, there’s a new AI effort focus in China. Amazon Rolls Out Support f or Hindi i n India.

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FB Touched Base With Fed On Crypto

PYMNTS

Powell added that the Fed meets “with a broad range of financial sector firms all the time on financial technology.”. Earlier this week, Congresswoman Maxine Waters (D-CA), chairwoman of the House Financial Services Committee, called for a moratorium on the digital currency.

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FinovateSpring 2017 Live Blog – Day 1

William Mills

He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. He has personally advised more than 300 chief executives on marketing strategy, business development, mergers and acquisitions, company branding and public relations.

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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.