Abrigo

MARCH 15, 2022

Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Takeaway 1 Many financial institutions are adding or improving online or digital account opening capabilities. .

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

NOVEMBER 20, 2020

Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks. Rousseve explained that advanced technologies such as AI-powered platforms with data analytics features are starting to create more personalized opportunities for CU members.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

AUGUST 5, 2020

While video streaming services remain popular, research indicates more consumers are also turning to online gaming and gambling platforms. The Tracker also examines how both fraudsters and online gaming platforms are employing new emerging technologies to muscle bad actors out of these services.

Online 278

Online Report Fraud Mobile 278

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. They are beginning to value placing more emphasis on being able to pay however they like, for example. One recent study found that 51.7

Online 241

Online Payments Retail United States 241

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Some are closing physical branches or changing the customer channels they leave open, for example. Digital Technologies Under COVID-19.

Technology 248

Technology ATM Video Tools 248

PYMNTS

OCTOBER 7, 2020

Higher volumes of consumers are continuing to shop online even as brick-and-mortar stores reopen. The expansion of digital banking and payments has also contributed to a rise in cybercrime — 32 percent of consumers noted in one study that they had been the targets of COVID-19-related fraud, for example.

Online 223

Online Report Tools Fraud 223

PYMNTS

JUNE 9, 2020

Cybercrime is surging during the COVID-19 pandemic as fraudsters seize on increased online activity to steal consumers’ sensitive personal details. The success of this Series A funding underscores the broad market demand for digital AML/KYC technologies that have risen amid the pandemic. billion by 2024. billion by 2024.

Online 195

Online Report Compliance Fraud 195

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

SEPTEMBER 23, 2020

Senior citizens are the demographic group most vulnerable to identity fraud, as they are often not as digitally savvy as their younger counterparts nor as adept in online security best practices. Technologies like video onboarding and AI have shown promise in facing this threat, but each is vulnerable when deployed alone. billion ($8.9

Technology 208

Technology Report Fraud Study 208

PYMNTS

OCTOBER 25, 2020

Touting 5G data speeds that are already 25 times faster than current 4G technology (and will eventually be 100 times faster), the two companies said the security, reliability and ultra-low lag times will bring increased efficiency and reduced costs.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. times more consumer conversions for brands such as Estée Lauder, for example.

Retail 243

Retail Online social media Mobile 243

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

Online 130

Online Retail Examples Innovation 130

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 Another 41.8

Technology 205

Technology Millennials Retail Report 205

PYMNTS

JULY 16, 2020

Online learning is likely to become even more prevalent in the months ahead, with many summer camps canceled and questions remaining about how schools will reopen in the fall. The global market for online learning services was projected to grow 28.6 It is now pegging its near-term future on online classes.

Online 130

Online Exercises San Francisco Course 130

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. “The With sales of $3.2

Online 164

Online Retail Millennials Analytics 164

PYMNTS

MARCH 11, 2019

These systems can provide restaurants with the ability to check their inventories or update their menus, for example. But interest in this technology is not limited to the food and beverage space, and is gaining traction in many different verticals. At the same time, new technologies are coming on the market to serve these merchants.

Retail 213

Retail Technology Atlanta San Francisco 213

Abrigo

OCTOBER 7, 2016

Have you purchased anything online recently? The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Leaders reap multifaceted benefits from the technology tools they adopt,” BCG’s report said.

Technology 170

Technology Boston Software Study 170

PYMNTS

DECEMBER 12, 2018

Right now, though, we are talking about fraud, and how criminals use online data sites to steal from consumers in search of romance or, at least, some temporary companionship. Global fraud related to online dating scams costs “several billion dollars a year,” Hochrieser said, “and it’s growing every year.”. Online Dating Scope.

Online 159

Online Fraud System New York 159

Gonzobanker

JULY 13, 2023

Vendors need to be able to explain their AI technology to bankers in layman’s terms “An algorithm is what software engineers call something when they don’t want to explain what they did.” — Modern Adage Every vendor these days is talking about how their software has magical “AI” algorithms in it.

Technology 78

Technology Software social media Fraud 78

Perficient

FEBRUARY 16, 2021

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. Adidas went all in with their digital experience because they noticed online sales were increasing. These are just two examples of major companies transforming their digital experiences.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

PYMNTS

SEPTEMBER 15, 2020

Faculty and staff members are attempting to control COVID-19’s spread to keep everyone safe and maintain smooth operations while also managing higher online portal volumes and other troubles related to education environments’ new realities. We had to transition all of that new student orientation programming online.”.

West Virginia 147

West Virginia Virginia Online Tools 147

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. For them, the transition has been seamless.”.

Technology 142

Technology System Meeting Resources 142

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Large-scale technology firms have fallen under fire for failing to comply with its requirements since it was first ratified.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 11, 2019

But consolidation looms, according to some observers, and online food delivery services will eventually have to shift more focus away from consumers and toward restaurant operators in order to thrive in a crowded marketplace. Partnerships and technology are becoming increasing important in the delivery space. Postmates Funding.

Online 176

Online San Francisco Capital Operations 176

PYMNTS

MARCH 15, 2016

Industry experts agree that government policy can often be the catalyst to adoption of payments and finance technology in the private sector. is casting doubt on whether governments can effectively break new ground in digital payments and trade and whether they can set a positive example for the rest of the market.

Examples 100

Examples Analysis Policies Regulation 100

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. When a consumer places an order by voice, it comes through the same ordering channel that an online or mobile order would.

Technology 121

Technology Maine Study Google 121

PYMNTS

NOVEMBER 26, 2019

Nordstrom is one example of that. Meanwhile, luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters.

Retail 131

Retail Online social media United States 131

PYMNTS

AUGUST 22, 2019

In an interview with PYMNTS, Grovara CEO Peter Groverman said the recent announcement helps “close the loop” on the company’s proprietary technology platform. Grovara has built technology to automate, streamline and manage relationships with brands and buyers. That’s especially true for U.S.-based

Online 123

Online Michigan Branding Compliance 123

PYMNTS

OCTOBER 19, 2018

They are able to use cutting-edge technology, black-market websites and top-level, nimble and well-secured global networks to work their craft. We have to accept some part of that [friction] for the online world. There is no use in counting on some one-size-fits-all technological solution for that problem. Biometric Promise.

Fraud 189

Fraud Online social media Software 189

PYMNTS

FEBRUARY 18, 2020

The conversation came against the backdrop of a series of announcements in 2020, one of which saw travel technology firm Amadeus join Mastercard’s City Possible network. In one example of that collaboration, Gamiño pointed to the entrance of Amadeus into the network.

Data 283

Data Online Big Data Community 283

PYMNTS

DECEMBER 17, 2019

The global advance of open banking initiatives means many consumers’ online platforms are connected to challenger banks and FinTechs that lack the funds necessary to provide robust fraud protection measures. The Technology Gap That Fosters Fraudsters. Bigger Banks And The Problems With Data Security.

Technology 142

Technology Fraud Data Security 142

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

Jack Henry

SEPTEMBER 22, 2023

All new technology is born out of purpose. For example, search engines were created to sort through the massive amounts of data online. And with every upgrade or enhancement, technology compounds itself to create something better. And on and on it goes.

Examples 88

Examples Online Technology Data 88

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? And while the word “technology” itself sometimes sounds like a daunting challenge, good technologies are actually designed with the end user in mind -- and that means you, and not just the IT technician.

Technology 150

Technology social media Software Leadership 150

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. These methods are very resourceful and beneficial when utilized correctly and tailored specifically to each business.

Retail 506

Retail Customer Experience Strategy Maine 506