PYMNTS

AUGUST 21, 2020

And there’ll be quite a bit of tinkering with the technology (especially the infrastructure) and the use cases to get there. Earlier this month, as PYMNTS noted , the Federal Reserve said its Boston bank is working with the Massachusetts Institute of Technology (MIT) to explore the possibility of issuing digital currency.

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PYMNTS

DECEMBER 31, 2020

Two-thirds of card issuers were expected to offer contactless debit products by the end of this year, for example, and 87 percent of all cards are anticipated to be contactless-enabled by the end of 2022. FIs can get even more holistic views by examining consumers’ interactions with specific entities or technologies, such as ATMs.

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PYMNTS

APRIL 30, 2018

As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. In addition, IAmBot seeks to provide customer service through artificial intelligence (AI)-backed technology. The Platform. The Road Ahead.

Retail 118

Retail Branding Customer Experience Knowledge Base 118

PYMNTS

SEPTEMBER 19, 2019

billion customer records — occurred in the first six months of 2019, for example. FIs are thus turning to a host of technologies to protect customers from account opening and other mobile channel fraud forms. This is where AI and ML technologies can come in handy. These technologies still have a few hurdles to overcome, though.

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PYMNTS

APRIL 23, 2020

Bad actors trying to scam automobile insurers may say their cars are worth more than they actually are so they can get larger payouts, for example. Visual analytics systems can inspect an image of a damaged car, for example, make an educated estimate of the cost to fix it and compare that to the customer’s claim.

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PYMNTS

FEBRUARY 12, 2019

According to Pointner, that would be facial recognition technology. For example, a person seeking to open a bank account traditionally proves identity via a government-issued ID document (one with a picture of themselves on it). The Hot Thing. The key to all that? It can tie together all this.”. Just consider usernames and passwords.

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PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Using biometrics in place of old-school knowledge-based authentication (KBA) procedures and passwords can also help improve the overall onboarding experience.

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PYMNTS

DECEMBER 6, 2018

Such a scenario stands as a terrifying example of not only the sophistication of criminals, but also the threat of fraud in a real-time payments environment. Another technology that can help banks prevent fraud and take a more proactive approach to suspicious transactions in real time is artificial intelligence (AI). The antidote?

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Fraud Payments Security Cyber Security 133

Accenture

MARCH 23, 2017

I wanted to follow on from my previous blog around the emergence of RegTech (technologies that address the challenge and cost of regulatory compliance.) We think about RegTech as technology that lowers the “cost” (technical, physical, monetary) of regulation by using technology. Now—what does RegTech mean?

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Accenture

MARCH 23, 2017

I wanted to follow on from my previous blog around the emergence of RegTech (technologies that address the challenge and cost of regulatory compliance.) We think about RegTech as technology that lowers the “cost” (technical, physical, monetary) of regulation by using technology. Now—what does RegTech mean?

Regulation 150

Regulation Industry Trends Compliance 150

Insights on Business

JULY 29, 2019

Ask Watson Inquires, a digital assistant designed for sales performance management, is an example of this type of solution. ( It uses unstructured spoken and written human languages, rather than programming languages, to interface with technology and execute technical tasks. It also automates time-intensive processes.

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Knowledge Base Management Examples Operations 101

PYMNTS

SEPTEMBER 21, 2016

-based company works with more than 250 merchants in 50-plus countries to boost sales at brick-and-mortar locations and reduce costs by providing them with eCommerce-related customer data they can use to enhance both online and in-store shopping experiences. Retailers Look To Expand Their Knowledge Base. Retailer Pain Points.

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PYMNTS

SEPTEMBER 6, 2018

The age of technology is, of course, well upon us, with Software-as-a-Service (SaaS) a key conduit to making sure that at least some business operations — once the province of spreadsheets and reams of paper — can be streamlined. By way of example, Caldera noted that ICOs are banned in China, where in the U.S., Compliance and risk?

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Compliance Fintech Regulation Knowledge Base 133

PYMNTS

APRIL 4, 2019

The Citi study referenced above, for example, found 87 percent of Americans would still trust traditional banks more than non-bank financial institutions. And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”.

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Mobile Study Security social media 169

PYMNTS

MARCH 14, 2017

Sarah Clark, GM of identity at Mitek , joined Karen Webster to discuss what process and technology can do to help meet AML requirements to truly authenticate who people are. But technology is helping to take the risk associated with the human element out of these financial interactions. “I In the U.S.

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Meeting Fraud Knowledge Base User Experience 111

NCR

DECEMBER 20, 2017

There is a strong argument that the traditional username and password protections used in online banking, for example, are no longer sufficient to prevent fraudulent access. As the Javelin research suggested, one technology that holds a lot of potential is biometric authentication. ” So what is the future of authentication? .”

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Security Knowledge Base blockchain Analysis 77

NCR

DECEMBER 15, 2017

Biometric technologies hold huge potential for the retail banking industry. Like any emerging technology, this form of user authentication will attract the attention of criminals looking for ways to subvert it. In recent years, the banking industry has witnessed a particularly notable increase in adoption of these technologies.

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PYMNTS

MARCH 17, 2017

“Much of the time, fraud involves a voice transaction — with a credit card issuer, a retailer or somewhere else along the chain,” Dewey said, noting that it’s often much easier to for fraudsters to find or even guess the answers to knowledge-based authentication questions than to guess a password. at Georgia Tech.

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Fraud Cards Houston Retail 107

PYMNTS

DECEMBER 26, 2016

As a result, authentication and identity verification practices that rely on data only, such as passwords and knowledge-based authentication questions, have been scrutinized and are largely seen as no longer sufficient. Close to 75 percent of companies surveyed are planning to move away from relying on passwords for this very reason.

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FICO

JULY 19, 2022

Let’s look at the problem differently: consider the 700-year-old “ Wolf, Goat, and Cabbage Problem,” from “ The Ormesby Psalter ,” a medieval manuscript in the University of Oxford's Bodleian Library , one of the earliest examples of what modern mathematicians call “ river-crossing puzzles.”.

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Customer Experience Strategy Analytics Technology 52

PYMNTS

OCTOBER 7, 2019

Nav’s primary tool in determining that authenticity is Experian’s Precise ID platform, which leverages knowledge-based authentication (KBA) by asking users questions about their credit reports. One example he pointed out lists several names, and asks users to identify individuals with whom they have lived.

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Tools Data Security Fraud 101

NCR

APRIL 23, 2018

It’s likely that most banks will use a knowledge-based method such as a password or a PIN for one stage of their authentication, as this is both familiar to customers and easy to implement. Therefore, it will be essential for financial institutions to identify when they need to include SCA, as well as what form it should take.

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Fraud Knowledge Base Guidelines Security 72

NCR

APRIL 15, 2016

The technology is a win-win – for the financial industry, it offers enhanced security; for consumers, it delivers greater convenience. Organizations can adjust the technology to their desired levels of each (security and convenience), which are in an inverse relationship along a sliding scale.

Security 40

Security Knowledge Base FDIC Mobile 40

PYMNTS

MAY 15, 2018

Like the dog in the cartoon, fraudsters use the same technologies as regular people when moving about in the virtual sphere. For instance, knowledge-based authentication is well-understood by users – but the answers to security questions can be socially engineered without too much trouble just by visiting victims’ social profiles.

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Fraud Training Security Compliance 129

FICO

JULY 15, 2020

Customer centricity refers to the reengineering of people, processes, and technology, encircling the customer at the center. No need to tell them it came from knowledge base full of algorithms. How digital transformation helps: A term you will hear frequently in discussions about digital transformation is “ customer centricity.”

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How To Study Analytics Knowledge Base 52

PYMNTS

AUGUST 7, 2019

Securing digital identities on a federal level falls under the purview of the National Institute of Standards and Technology (NIST), a non-regulatory agency of the U.S. Temoshok pointed out two major ID security vulnerabilities that are still prevalent, the first of which is knowledge-based questions. “We Department of Commerce.

Knowledge Base 118

Knowledge Base United States Security National 118

PYMNTS

SEPTEMBER 4, 2019

Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many channels. Call center technology providers are relying on AI-enabled tools to make sure call centers can match changing customer preferences.

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Security social media Tools Knowledge Base 152

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. From Website: brandCrowder is a mobile, web-based “equity” crowdfunding platform. Plus the 1% rewards. ^KT.

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Video Mobile social media Analytics 40

PYMNTS

NOVEMBER 15, 2017

Put another way, and to paraphrase a hockey great: When it comes to identity verification and the technology that comes with it, FIs need to skate where the technology is headed, not where it has been. You are in the technology business, and you, more than anybody else, should understand that evolution is constant,” Barnhardt said.

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social media Fraud Knowledge Base Data 100

Fintech Labs Insights

SEPTEMBER 29, 2016

Here’s what CEO Stuut had to say about his company, its current initiatives, and what we can expect from the Palo Alto-based security specialist in the months and years to come. Finovate: Where will ID scanning and technologies like FaceMatch make the biggest impact in terms of replacing passwords and security codes?

Security 12

Security Mobile Industry Knowledge Base 12

PYMNTS

APRIL 11, 2017

The reason Yahoo was targeted, said Geiman, was because bad guys wanted to get the answer to knowledge-based questions. If you are not a technology person and you are running a large company,” he said, “it is an unknown thing to you. Thus, security of data becomes top of mind within a firm. “If It is a scary thing to you.”.

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Data social media Fraud Online 101

CB Insights

MAY 10, 2018

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” The four functions of consulting. ” —Michael Porter.

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Strategy Management Analytics Tools 78

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. Whither Bots? Here’s the politically correct response. It’s early days and too soon to make a call one way or the other.

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PYMNTS

JANUARY 19, 2017

Though the Commonwealth of Puerto Rico remains in a fiscal crisis — burdened with more than $70 billion of debt and a cut to corporate tax breaks — Puerto Rican officials are looking to technology and entrepreneurship as part of a new economic development plan, TechCrunch reported.

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