PYMNTS

JANUARY 8, 2021

To do that, and to clear the next hurdle, Whisler said many financial institutions (FIs) still need to “modernize internally to be a 24/7 operation shop.”. One thing is customer service, but the other is liquidity management or cash flow forecasting, and that's new to a lot of organizations.”.

Operations 349

Operations Payments Industry Management 349

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. In a nutshell: If banks don’t innovate in a way that is imaginative and proactive, they will lose customers. Cohen asked. It’s unthinkable.”.

Management 303

Management User Experience Innovation Fintech 303

Accenture

MAY 14, 2019

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. 1 So, how do banks get to simplified, future-ready bank operations?

Operations 157

Operations System America Strategy 157

PYMNTS

JANUARY 26, 2021

Add “lobby and visitor management” to the list of tech industries that have seen a spike in demand as companies contend with an ever-changing list of COVID-19-era requirements needed to safely and swiftly move people and packages in and out of their businesses. So what our customers are asking from us today as we reopen is, ‘Hold on a second.

Management 291

Management Company US Compliance 291

PYMNTS

JANUARY 27, 2021

Financial institutions (FIs) around the world are confronting these issues with numerous digital implementations , as 85 percent of banks are offering some form of digital account opening, for example. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Take restaurants , for example, Brown said: “How do we help them?”

Innovation 318

Innovation Data Examples Community Bank 318

BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. Cyber attacks are regularly cited as one of the top risks faced by firms in the financial sector and one of the most challenging to manage. Rachel Adeney and Amy Fraser.

Operations 90

Operations Policies System Regulation 90

PYMNTS

NOVEMBER 4, 2016

The seed of FinTech innovation often comes from a desire to do things differently. But as finance and payments tech expands, these traditional FIs are learning that perhaps the best way to meet the demands of their corporate clients isn’t to compete with FinTech innovators but to collaborate with them. ”

Management 100

Management Innovation blockchain Capital 100

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. For example, 91.7 percent of those focused on data analytics said they also focused on fraud management solutions in the previous three years, compared to only 60.6 About the Playbook.

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

SEPTEMBER 9, 2019

David Watson, the former managing director and head of cash management for Deutsche Bank in the Americas, as well as the head of global digital cash products, has joined SWIFT as the new strategic relationship director in North America, according to a release.

Management 179

Management America New York Regional 179

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region. Deep Dive: Enhancing Customer Service With CRM Tools.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Customers can find out where their peers are happily returning after good experiences, for example, while eateries can invest time in digital platforms that provide prospective diners with information to secure their patronage.

Operations 156

Operations social media Online Survey 156

PYMNTS

JULY 15, 2020

Though having a choice in financing products is vital for small and medium-sized businesses to manage their cash flow, not all tools are the right fit for every business. “We’re in the business of cash flow management ,” noted McDonald. A Digitization Push.

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

SEPTEMBER 2, 2020

One report revealed that more than 72,800 eateries listed on crowd-sourced restaurant review site Yelp had permanently shuttered since the start of the health crisis, for example. Taking such steps can enable QSRs to streamline their operations and lead to significant sales gains, he noted. Managing Order Integrity.

Operations 130

Operations Trends Denver Seattle 130

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

DECEMBER 9, 2020

Managing credit risk used to be a reactive process. Bank customers would fall behind on their payments, and their banks might react by imposing fees or having a case manager work with them to bring their accounts back up to speed. In severe cases, banks might have to take the drastic measure of closing accounts altogether.

How To 245

How To Management Report Strategy 245

PYMNTS

JANUARY 27, 2021

Minna co-founders and CEO Joakim Sjöblom and Chief Operating Officer Jonas Karles told PYMNTS that getting a better handle on subscription spend can be done through retail banking channels, boosting financial institutions’ own revenue streams. Subscription management is part of that. Embracing The Subscription .

Management 181

Management Technology Cards Retail 181

PYMNTS

MARCH 4, 2020

The paperwork and delays that employee expenses generate can strain any business’s operations. Bringing Innovation to a Traditional Industry. The firm is also deploying data analytics as well as fuel cards to improve its fleet management efforts. This is why Paul Davis is turning to new technology, Floyd said.

Management 141

Management Technology Analytics Resources 141

PYMNTS

MARCH 12, 2020

In the global world of eCommerce, said Wang, digital trends that had already started to emerge in the market – around decentralized work, remote communications and pushing global remittances, for example – are now mission-critical in the age of COVID-19. An Opportunity for Innovation . As a result, the company’s sales reached 44.73

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

NOVEMBER 12, 2020

Corporates must look at the entire set of processes that govern operations, whether with their own clients or suppliers and with banking partners in the middle, he said. The legacy of manual payment modes is one factor behind the acceleration.

Innovation 295

Innovation Regional Data Payments 295

PYMNTS

JUNE 19, 2019

Disruption keeps hitting the travel industry, whether via digital payment or commerce, and the latest example of that comes from a U.K.-based As PYMNTS research has demonstrated , four out of 10 travel operators struggle to manage multiple payment service providers. based startup called Duffel.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

Insights on Business

NOVEMBER 28, 2018

For example, online banking and customer portals allow clients to access services without visiting a physical location or even talking to a person. These APIs are designed as a set of decomposable services that provide the key building blocks of a financial risk management system.

Risk Management 102

Risk Management Innovation Management Resources 102

BankUnderground

JUNE 16, 2021

Certainly, the old chestnut that ‘those who neglect the past are sure to repeat it’ is a valid warning, but how to select the appropriate historical examples and draw the right lessons is a more nuanced exercise that is explored in this post. The Bank’s Millenium of Macroeconomic Data is a good example of this.

Examples 129

Examples Policies United States Exercises 129

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

MARCH 13, 2020

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. The adjusted rules also affected businesses of different sizes in numerous ways, which could have sparked questions from SMB owners unsure whether the changes applied to their operations.

Millennials 160

Millennials Taxes Innovation Operations 160

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. It’s research-based, with a good buzz out in management circles.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

JANUARY 15, 2020

The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Walmart’s Big Move.

Innovation 135

Innovation New Hampshire New York City Retail 135

PYMNTS

DECEMBER 9, 2020

The ongoing pandemic poses challenges that have amplified businesses’ need to digitize their payment operations. Some firms have better adjusted to new digital tendencies than others, especially when it comes to keeping track of B2B payments and spend management. The benefits of using virtual cards extend far beyond spend management.

Cards 155

Cards Management Tools Payments 155

Perficient

NOVEMBER 27, 2023

When approached well, it enables organizations to: Unearth hyper-detailed insights into how work is done Identify processes that hinder productivity and are ripe for a rethink This is accomplished by combining data science and process management to deeply understand operational processes based on an organization’s widely available activity logs.

Industry 221

Industry Regulation Compliance Data 221

Perficient

JUNE 15, 2020

On June 24, 2020, Param Singh, Perficient’s director of clinical trial operations solutions, will host a webinar on clinical trial management system (CTMS) migrations. In fact, we just stood up a super-innovative biotech with a CTMS from a vendor that was recognized by its investors right off the bat.

System 332

System Operations Data Compliance 332

PYMNTS

DECEMBER 31, 2020

From the back-office bean counter to the overseer of cybersecurity and anti-money laundering (AML) compliance, the modern corporate treasury has undergone an extreme makeover in recent years that goes well beyond its historic roots in cash management. The other is technological innovation. managing director at Melissa, told PYMNTS.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

APRIL 6, 2018

Earlier this week, five healthcare firms operating across the U.S. insurance landscape said they’re launching a pilot program that will help boost the management of healthcare provider data. The blockchain is making inroads into healthcare. Optum and UnitedHealthcare are part of UnitedHealth Group).

blockchain 180

blockchain Management Data Conference 180

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124