Sat.Oct 10, 2020 - Fri.Oct 16, 2020

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The Direct-To-Consumer Challenge: Converting One-Time Buyers Into Repeat Customers

PYMNTS

The digital-first shift means there are more options for smaller, direct-to-consumer brands, to find first-time customers from around the country or even the world. But Sticky.io CEO Brian Bogosian tells Karen Webster that the rubber meets the road when it comes time to convert those first-time buyers into loyal, repeat customers. Here’s how some really creative D2C brands are using new tech to do that.

Retail 186
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Steering your journey to cloud with a few guiding principles

Accenture

In my previous blog post, I drew on Accenture’s own cloud journey to examine the elements that make up an appropriate and effective cloud strategy. In this latest post, I shift the focus to the next stage: defining the guiding principles. Picture the scenario. Your organisation has decided to migrate to cloud to realise the…. The post Steering your journey to cloud with a few guiding principles appeared first on Accenture Banking Blog.

Strategy 317
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Perficient Listed in Forrester Azure Services Providers Q4 Report

Perficient

We are excited to be listed by Forrester in its recent report, Now Tech: Azure Service Providers, Q4 2020 — Forrester’s Overview of 41 Azure Service Providers. As the report notes, “Many enterprises continue to struggle with starting and continuing their journeys to the cloud.” The report also notes that service providers can help clients in many ways, including helping provide governance for Azure implementations, aiding with accelerating strategy to achieve results quickly, and bringing in ski

Report 520
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The resurgence of QR codes

Payments Dive

Jennifer Sherman, SVP of product at NMI, a payments enablement technology company, gives her insight on the importance of QR codes for both customers and merchants.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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PayPal Invests In Extend As Merchants Seek New Ways To Boost Online Conversion

PYMNTS

As the shift from paper to digital has accelerated the transformation of many a legacy business with aging tech, CEO Woodrow Levin of Extend says it’s important to add extended warranties to that list. Merchants used to have a tiny conversion rate when offering customers extended warranties by paper, and that only got a little better when they switched to POS systems.

Online 334

More Trending

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Integrate Twilio Flex with ServiceNow to elevate your customer service experience

Perficient

Recovery and emerging trends . As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. At Twilio’s annual conference Signal 2020, Jeff Lawson, founder and CEO, discussed major trends that helped businesses thrive during what he termed as the “Great Digita

Video 519
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2 tactics fintech need to adopt to overtake banks

Payments Dive

Fintechs have a put a dent into big banks, but they have a long way to go if they want to overtake them. They will need to follow these two tactics to get a fighting chance.

Fintech 373
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Crypto Gets A Second Look From Corporate Investors Seeking Yield And Hedge

PYMNTS

The head of the country’s only licensed and publicly traded cryptocurrency broker says tighter regulation and exponentially higher yields are causing corporate treasury and cash management accounts to seriously consider this alternative asset class. This in the wake of the OCC’s Sept. 21 landmark announcement that allowed national banks and federal savings associations to hold certain crypto assets for the first time.

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Can fingerprint authentication be done safely in the COVID-19 era?

Payments Source

Michael Moeser, senior analyst at PaymentsSource, talks to Christian Fredrikson, CEO of Fingerprint Cards, about the ways biometric authentication has been adopted during the coronavirus pandemic.

Cards 178
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Perficient and DTE Energy Bring Home Two More Wins for Interactive Virtual Home

Perficient

Prepare yourself for this incredible news! We are excited to announce our W3 Gold Winner Award and Gold Winner MUSE Creative Award for DTE Interactive Virtual Home. This microsite educates consumers on how to save energy for their homes on a completely new level. The W3 Awards is a major web competition judged by the Academy of Interactive and Visual Arts.

Video 506
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Congress faces criticism over bigtech M&A analysis

Bobsguide

According to Scott Marcus, senior fellow at think tank Bruegal, the House of Representatives antitrust subcommittee’s report on bigtech mergers highlights crucial structural issues, but falls short in justifying its claims. The report - an investigation of competition in digital markets -.

Analysis 167
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How To Capture The Consumer With Digital Wallets In Their Purses And Back Pockets

PYMNTS

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. However, one thing still rings true: Consumers need a reason to change ingrained behaviors. Helena Mao , vice president of global product strategy for payments at Blackhawk , spoke to PYMNTS, explaining why many consumers were slower to adopt the rollout of mobile wallets and payment methods in places like the

How To 317
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7 ways retailers, banks and fintechs are innovating amid the coronavirus pandemic

Payments Source

Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep their customers engaged.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Defer offscreen images in Episerver

Perficient

Lazy loading images is a technique for modern web developers where you instruct the client’s browser to only download images as they are needed. This leads to tremendous performance improvements, as client devices do not waste bandwidth downloading assets which are not being rendered. To achieve this, we’ll use some client side mechanisms from css-tricks.com and support them with proper markup from the Episerver CMS.

Data 348
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A New Era for Business Continuity Management for Community Financial Institutions

Jack Henry

The US banking industry has been a vital part of our nation all the way back to 1780 when the Bank of Pennsylvania was founded by Philadelphia merchants to fund the American Revolutionary War.

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Why 2021 Will Be Real-Time Payments Break-Out Year

PYMNTS

It’s been three years since The Clearing House rolled out its Real-Time Payments (RTP) network, but Mark Ranta, payments practice lead at Alacriti, tells PYMNTS that 2021 will be the year FIs migrate to the technology in record numbers. Only if, he says, there’s better alignment between the bank bill-pay model and the biller-direct model. Here’s why. .

Payments 316
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Can Brexit save cash in the U.K.?

Payments Source

With the U.K. careening toward a no-deal Brexit in the midst of a health crisis and economic downturn, the government is suggesting a breakup with the EU could defray the costs of cash usage and access.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Evolving Traditional Technologies Toward CX

Perficient

Contact Centers are, of course, a traditional aspect of companies and historically where and how those companies seek to interact with their customers. For years the chief expectation for these interactions was primarily via the phone or voice channel. Though as consumers embraced the internet and mobility newer channels emerged. As this continued, along with businesses’ desires to prioritize customer relationships over their lifetimes, the value of overall customer experience (CX) has become pa

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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ Over the last two years, the largest financial institutions in the U.S. marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 to 4.8, with increased functionality, improved experience and ease of use.

Strategy 158
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How Visa, FIS, TCH, SWIFT, Nacha and Circle See The Future of Faster, Real Time Payments Rails

PYMNTS

With the current state of economic upheaval, the ongoing pandemic and the great digital shift, corporates and financial institutions are racing to digitize and modernize payment flows and back-end processes. But the transition is one that must consider, and maybe even embrace, several emerging options and payment rails in a bid to move data and money more quickly across borders, and move, decisively, away from paper checks.

Payments 313
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PayPal launches buy now, pay later product in crowded U.K. market

Payments Source

PayPal has launched a new buy now, pay later (BNPL) product in the U.K. called “Pay in 3” to take on rivals Afterpay, Klarna and others ahead of the winter holiday shopping season.

Marketing 160
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Top 10 Things You Didn’t Know About Data & Analytics in the Oracle Cloud

Perficient

The world of modern data and analytics continues to evolve and is very exciting. The change really began in earnest about 10 years ago with the introduction of Hadoop and big data processing. Suddenly corporations could analyze much larger data sets than before and could extract insignts from data that could transform companies and industries. While this explosion of data use cases started on premises, it is most certainly migrating to the Cloud as the primary platform.

Analytics 332
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FMIs face more cyber threats than ever but remain robust to attacks

Bobsguide

Despite growing risks of cyberattacks and the need to switch to remote working, Financial Market Institutions (FMIs) adapted well to the crisis, according to speakers at Sibos. “FMIs could quickly move to the new mode of working, especially during volatile markets. It all went.

Marketing 150
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EU Puts Up To 20 Firms On Regulatory Hit List

PYMNTS

European Union (EU) regulators are drawing up a list of up to 20 large internet companies, possibly including Facebook and Apple, to be targeted with far more strict regulations in the future to limit their market power, according to a report from the Financial Times (FT). Large platforms on the list will have to deal with the tougher regulations as opposed to smaller companies, such as new rules forcing them to share data and offer transparency on how they gather information, sources told FT.

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E-commerce conversions accelerate worldwide, despite obstacles

Payments Source

A shift to online payments and digital technology across the globe occurred at warp speed during the coronavirus pandemic, but that trend doesn't magically solve payments challenges in various markets, nor does it render the fundamentals of customer service less meaningful.

Trends 154
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.