July, 2022

4 trending social media tips to know

Independent Banker

Illustration by miakievy/iStock. The Social Bankers, a collective of community bank marketers, offers inspiration, information and professional development advice to community bankers focused on marketing and social media. We asked them for their need-to-know social tips. By Julie Kendrick.

How can banks make online bill payments cool again?


As the 21st century began, banks revolutionized bill payments by introducing online bill pay. Customers could finally ditch their check books and stop licking stamps. They simply had to log on, enter their biller information and make payments electronically.

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Opportunities in difficult times

Daily Fintech

The economic situation is grim and some experts fear that we will end up paying a big price for Russia’s invasion of Ukraine and persistent manufacturing delays from China because of the ongoing Covid pandemic.

Feds crack down on improper payments

Payments Dive

A federal government report released this week takes aim at the problem of fraudulent public benefit payments, which mushroomed to $281 billion for fiscal year 2021

Powering Personalization Through Customer Data

Finding the right CDP can help unlock the value of your customer data. This eBook offers guidance on choosing, deploying, and utilizing a CDP, along with a case study on how one bank put data into action to forge stronger connections with customers.

What Will Be The Fed’s Terminal Fed Funds Rate?

South State Correspondent

Last week the Federal Reserve raised the Fed Funds rate by another 75 basis points – that was no surprise to the market. However, in Powell’s unscripted remarks at the press conference, he stated that interest rates have reached a “neutral level.”

More Trending

SouthState Bank turns swag into art

Independent Banker

Artist Gardner Cole Miller, left, and SouthState Bank’s Shretta Godbolt turn bank-donated T-shirts into an original woven placemat. After a recent merger, SouthState Bank had hundreds of unused T-shirts featuring its old logo.

3 crucial questions about the culture crisis in banking


In this blog series we’ve looked at the findings of Accenture’s research into workplace culture at banks.

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Who Owns Digital? Ugh, That’s the Problem for Bankers


The lack of ownership in driving digital transformation is a huge roadblock for financial institutions. In my digital transformation work with Cornerstone Advisors clients, I often ask executives a simple question: “Who owns digital?”

Payactiv jettisons some fees in wake of CFPB move

Payments Dive

The earned wage access provider said that it was eliminating some fees just as the federal agency decided to remove a prior order giving the company leeway under certain laws

Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

Bank Multiple Improvement: 33 Items Stakeholders Want to Know Now

South State Correspondent

Over the past several years, bank investors have been hungry to hear about growth and expansion. Revenue and growth have fueled bank multiples. Now, the tone is markedly different.

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Ag lending outlook & top challenges


Strong demand is a factor in the ag lending outlook ahead Ag lenders can begin taking steps to ensure they are prepared and can provide positive customer or member experiences. You might also like this webinar, "How to Position Yourself for High-Yielding Ag Loan Growth." WATCH.

Brad M. Bolton: Retaining the best

Independent Banker

Photo by Chris Williams. The people behind a community bank make it what it is. Our relationships with our customers begin and end with us, so it’s our obligation to ensure our employees embrace our values and care about the community.

How can banks offer responsible BNPL with empathy?


Everyone seems to be climbing aboard the buy now, pay later (BNPL) bandwagon, as I discussed in my last blog, Can banks grab the buy now, pay later opportunity?

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The New 7 Facts on Housing Interest Rates and What Banks Can Do About It

The CRE multifamily sector has created tremendous momentum that won’t be slowed by interest rate hikes. Check out the facts right here!

Security Risk Assessments – A Balance of Risk and Controls

Strategically Speaking

Risk – the possibility that something undesirable will occur – is always around us. And we make decisions based around risk every day, from the moment we take our first step, ride our first bike, drive our first car, or buy our first home.

FedNow chases real-time payments front-runners

Payments Dive

The Federal Reserve plans to unleash a U.S. real-time payments system next year in the form of FedNow, but it’s an open question as to whether, or how, consumers and businesses will adopt instant payments

How to Best Use Volatility Instruments for Bankers – Part II

South State Correspondent

Last week we discussed how lenders might use swaps, caps, floors, and collars to help borrowers manage borrowing costs.

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Cryptocurrency risks, rewards and red flags for financial institutions


Cryptocurrency regulation is on the horizon The ups and downs of the cryptocurrency scene have illuminated a need for guidance for traditional financial institutions. You might also like this whitepaper, "Understanding Cryptocurrency." DOWNLOAD WHITEPAPER.

The Threat That Could End Community Banking & What To Do About It

A critical risk now facing community banks from the technology world and how to solve it.

Lindsay LaNore: Strategic training initiatives

Independent Banker

Illustration by Sesame/iStock. The workplace is in constant flux, business goals are growing and employee preferences are evolving.

Back to in-person events (for now) and loving it!


The recent nCino nSight 2022 conference in Raleigh, North Carolina, was the first large-scale, in-person event I’ve attended in over two years.

Elevating Voices: A Discussion About Equity and Inclusion in Lending

SWBC's LenderHub

I'd like to welcome you to the first of a series of conversations I will be having with real estate and real estate lending professionals regarding diversity, equity, and inclusion within our industries.

Zip ditches Sezzle BNPL buyout

Payments Dive

The Australian company will pay $11 million to Sezzle after it dropped a plan to purchase the Minneapolis-based company in the face of “macroeconomic and market conditions &rdquo

How to Choose the Best Automated Documentation System for Commercial Loans

Not all automated loan doc prep solutions are created equal. That is why we have put together a checklist to help you evaluate potential partners and find the best-automated documentation system for your requirements and needs.

Weak European PMI Readings Boost Treasury Prices

South State Correspondent

Weak European PMI Readings Boost Treasury Prices. Treasury yields are lower this morning after EU composite PMI readings unexpectedly slipped below 50.0 earlier today.

Know your customer: Tips for front-line staff to support CDD compliance


Teaching branch staff these KYC tips can aid CDD compliance BSA Officers can help tellers and other branch staff learn how to ask questions that both foster relationships and support CDD compliance. . You might also like this resource, "Customer due diligence checklist." DOWNLOAD.

Rebeca Romero Rainey: Budget prioritization

Independent Banker

Photo by Chris Williams. The road ahead feels uncertain. Between growing inflation and fluctuating interest rates, the future may seem more clouded than ever, leaving us to ponder, “Where’s the crystal ball when you need it?”.

3 key areas where payments can empower telecoms


Telecom firms play a critical role in connecting people: 85% of the US population use smartphones today, and the penetration rate in the UK has reached 92%.

The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.