PYMNTS

NOVEMBER 30, 2016

EMarketer reported a quarter of those people surveyed purchased travel or transportation from cross-border eCommerce sites, and close to as many purchased digital entertainment and education items, such as eBooks and digital music. As a result, eMarketer is forecasting that retail eCommerce sales worldwide will hit $1.9

Online 100

Online Cleveland eBook Retail 100

PYMNTS

FEBRUARY 21, 2018

Even traditionally offline retailers such as Walmart have to expand their omnichannel offerings to reach consumers. The retailer’s innovations come as 55 percent of customers shop both in-store and online, according to the PYMNTS Omni Usage Index. It requires no employee direction at all and, of course, no in-store shopping.

Retail 105

Retail eBook Examples Online 105

PYMNTS

OCTOBER 12, 2018

In August, Walmart announced another partnership with the launch of its eBook service, Walmart eBooks by Rakuten Kobo, which provides customers with access to an all-new digital catalog of books in-store and online. Additionally, Walmart is selling the eReaders online. With a $9.99

eBook 108

eBook Video New York Capital 108

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. Download the eBook.

Retail 129

Retail eBook Payments blockchain 129

PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit. As the U.S.

Data 173

Data Retail eBook Online 173

PYMNTS

FEBRUARY 5, 2020

market today, accounting for over 90 percent of eBooks and audiobooks, and around 42 to 45 percent of print sales. But eCommerce startup Bookshop has decided to do exactly that – despite the fact that Amazon is the biggest force in book sales in the U.S.

Online 141

Online eBook New York Study 141

PYMNTS

JULY 29, 2019

The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported. And, while the rising middle class of India has brought growth of the online food delivery sector, profitability is said to remain “elusive” per the report.

eBook 139

eBook Video Retail Report 139

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Use of technology in retail is no longer a trend, evidenced by a proliferation of solutions in 2016. Download the eBook.

eBook 140

eBook Payments Customer Experience Retail 140

PYMNTS

JULY 17, 2020

In a 2019 PYMNTS eBook much like this, we made predictions for eCommerce in 2020 and the next decade. With an unprecedented number of physical locations closed, brick-and-mortar retail and restaurants needed to adapt quickly in order to stay open. Opportunities: New Channels of eCommerce.

eBook 222

eBook Customer Experience Fraud Mobile 222

PYMNTS

SEPTEMBER 25, 2019

More practically, this means the consumer can buy and access Oprah Book Club selections via the Apple Books service (both eBooks and audiobooks), and Apple TV will feature the famous former talk show host out of Chicago interviewing authors. Streaming is by far the most common subscription service (70 percent), while online games (30.6

Apple 117

Apple eBook Online United States 117

PYMNTS

SEPTEMBER 25, 2019

More practically, this means the consumer can buy and access Oprah Book Club selections via the Apple Books service (both eBooks and audiobooks), and Apple TV will feature the famous former talk show host out of Chicago interviewing authors. Streaming is by far the most common subscription service (70 percent), while online games (30.6

Apple 108

Apple eBook Online United States 108

PYMNTS

FEBRUARY 28, 2018

At the time, the retailer said it would leverage its stores and Shipt’s proprietary technology platform and community of shoppers to bring same-day delivery to Target customers around the country. But not all retailers are moving as fast as Target. In fact, retailers, overall, only saw a 37.9 But some retailers lead the pack.

eBook 100

eBook Florida Los Angeles Retail 100

PYMNTS

MARCH 26, 2019

Amazon is gearing up to roll out kiosks in India that will enable consumers to purchase its hardware including its Kindle eBook reader, Echo, its smart speaker, and the Fire TV stick. The kiosks could be the early stage of Amazon creating more of a physical retail presence in the country.

eBook 109

eBook Google Retail Report 109

PYMNTS

JULY 12, 2018

According to FT reports, Walmart has been approaching bankers to explore an exit by sale from Japan, as the international retail giant is seeking to divest itself of the struggling Seiyu supermarket chain. The Japanese market for mass merchandisers fell 6 percent in retail value to ¥6.7

eBook 100

eBook Retail Marketing Report 100

PYMNTS

MARCH 17, 2016

The biggest question around Amazon’s Seattle brick-and-mortar bookstore — as well as the upcoming second location in San Diego — remains a philosophical one: Why would an online retailer that already sells books need to put up with the hassle of running a physical store?

eBook 100

eBook San Diego Analytics Seattle 100

PYMNTS

DECEMBER 29, 2016

From selling a record number of Echo family devices , to beating out traditional retailers , to grabbing the attention of those last-minute shoppers , Amazon has had nothing short of a successful holiday season. The special day will feature and offer exclusive sales on digital content.

eBook 109

eBook Video Retail Apple 109

PYMNTS

SEPTEMBER 21, 2020

Many long assumed that a great digital transformation of reading widely forecast about a decade ago would lead to an increase in eBooks. Unfortunately, printing companies decided years ago to stop investing in book printing on the assumption that eBooks would surpass that, the Times said.

eBook 216

eBook Oregon New York Report 216

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. This couldn’t be further from the truth. In the U.S.,

Innovation 150

Innovation Retail eBook Branding 150

PYMNTS

AUGUST 9, 2016

The massive online retailer’s Japanese offices were reportedly raided based on “suspicion of pressuring retailers to offer products at lower prices than on rival sites,” according to Reuters. Amazon may be in a bit of hot water in Japan. The news was first reported on Monday (Aug.

eBook 100

eBook Maine Apple Report 100

PYMNTS

DECEMBER 30, 2019

MercadoLibre users in Brazil and Mexico will now be able to use PayPal for online checkout at merchants integrated with Mercado Pago, dubbed the “eBay of Latin America.”. 52 Mondays 2019 is an eBook that features all of Webster’s commentaries — a look back at her take on the payments and commerce landscape as it unfolded.

Digital Banking 130

Digital Banking eBook Payments America 130

PYMNTS

MAY 30, 2018

Online games and eSports are becoming an important segment for payment providers: Gaming now accounts for more than $12 billion of PayPal ’s total payment volume worldwide, for example. That figure marks an increase of more than 23 percent year over year in 2017, PayPal reported in a blog post. In the U.S.,

Payments 102

Payments Survey eBook United States 102

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. Online businesses need to be flexible in providing various ways customers can buy, and sticky.io Payments need to go where consumers expect them now, too.”.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

DECEMBER 31, 2018

Carleigh Jaques, SVP, global head of merchant digital products at Visa , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. To deliver on customer expectations, merchants need solutions that work across online, mobile, and physical environments to provide fully integrated commerce solutions at scale.

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

JULY 16, 2019

Streaming is by far the most common subscription service (70 percent), while online games (30.6 The online gaming market is valued at approximately $15.3 Generation X also spent the most on digital media subscriptions ($3 billion) and online gaming ($5.3 percent) and online gaming (83.3 percent) and digital media (27.7

Millennials 141

Millennials eBook Online Study 141

PYMNTS

DECEMBER 28, 2018

Mike Camerling, CEO of AEVI , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Where those strategies will lead is still unclear to many, but no one can afford to ignore the changes that eCommerce has brought to traditional brick-and-mortar retail.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

JANUARY 25, 2021

With the shift to online shopping greater than ever, businesses were forced to convert to online. Even as they converted to online payment transactions, they faced yet another major challenge: online payment fraud. retailers incur $3.13 retailers incur $3.13 of costs.

Fraud 141

Fraud social media Online America 141

PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. 2021 is likely to be the year when omnicommerce moves from hype to reality.

Innovation 205

Innovation Payments Retail America 205

PYMNTS

JULY 17, 2018

As those devices communicate more efficiently with each other, and enable a range of commerce- and payment-related tasks (such as personalized advertising, anticipating retail purchases, automated ordering and bill settlements), the security risks will evolve and grow. All those connected devices will, by 2025, represent an estimated $6.2

eBook 102

eBook Security Millennials Industry 102

PYMNTS

JANUARY 9, 2019

Visa , meanwhile, will be establishing virtual payment relationships through its network of retailers and providing secure authentication capabilities. Said points can then be applied toward discounts or freebies from retailers. It’s something retailers don’t get to see — that ‘last mile’ to their retail destination.

Retail 145

Retail Apple Groups System 145

PYMNTS

JUNE 22, 2017

The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. billion in fraud losses incurred by retailers in 2016 alone, a figure representing 5.7 Citing Nielsen Report statistics, Vesta noted $16.3

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

NOVEMBER 16, 2018

Subscriptions could eliminate some of these price frustrations, as they have in other areas of the education space with online platforms like Coursera and Education.com. The company also wanted to fill a void for students who avoided buying expensive course material by appealing to those who used sources such as online torrents.

Course 102

Course eBook Tools Online 102

PYMNTS

JUNE 19, 2018

In fact, early evidence suggests that changes in cyber threats and online ad buying are already taking place in the weeks since the GDPR became official. Now, Pace said, “those companies are recognizing that the ‘wait and see’ approach is not the best solution. So far, one of the positive results of the GDPR push is “dialogue.”.

Regulation 101

Regulation eBook social media Case Study 101

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space. by Matt Cox.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

JULY 2, 2020

Our data indicated that the majority of those that had brought their pre-pandemic routines online planned to keep them there once the crisis has ended,” per the report. consumers had gone online and planned to keep doing so somewhat more often than they did before the pandemic. As of the early May survey, “5.5 percent of U.S.

Survey 130

Survey Report Online Maine 130

PYMNTS

FEBRUARY 14, 2018

They know payments can be smooth, fast and invisible – because, as Cambridge Global Payments COO Mark Frey pointed out, they have been riding in Ubers and booking through Airbnb for over a decade.

US 199

US Payments Bitcoin Retail 199

FICO

FEBRUARY 12, 2023

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. 11 Commandments of Digital Banking: The Customer Journey Darryl Knopp kicked off the year with the first in a series of posts on digital banking called The 11 Commandments of Digital Banking eBook.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

MARCH 19, 2018

Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend. These crimes certainly harm corporate spenders, but also expose issuers, acquirers and fuel retailers to security threats. commercial fleet sales manager Scott McGregor in a statement at the time.

Fraud 153

Fraud Cards eBook Data 153