article thumbnail

NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. To learn more about how FIs can optimize their customer service operations, download the report.

Cards 216
article thumbnail

Trucking Payments Tools That Are In It For The Long Haul

PYMNTS

Independent and company-hired truckers haul goods across the nation, keeping retailers supplied and in operation. Download the Tracker to read the Feature Story. Deep Dive: Redesigning Corporate Payments For Gen Z And Millennial Consumers. Find all the latest headlines in the Tracker. How Truckers Keep On Transacting.

Tools 186
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why It’s Time To Break Mobile Commerce Stereotypes

PYMNTS

In a new PYMNTS interview, Sri Narasimhan, head of strategy, partnerships and business development at LISNR , dug into the findings of new research from his company and PYMNTS on the state of mobile commerce as retailers strive to fully incorporate the evolving technology into their operations and value propositions. percent and 42.8

Mobile 179
article thumbnail

Zoku Sushi: Ghost Kitchens Are Key To Winning The Delivery Wars

PYMNTS

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

article thumbnail

Seeking Banking Balance Between Physical And Digital

PYMNTS

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations.

article thumbnail

GM, Shell And P97 Launch In-Dash Fuel Payments

PYMNTS

In-dash fuel payments work for Chevrolet, Buick, GMC and Cadillac vehicles whose drivers have downloaded the Marketplace platform, which has been downloaded about three million times, with 2.5 million more downloads annually. Chevron, which operates approximately 8,000 gas stations in the U.S. Millennial Promise.

Payments 116
article thumbnail

Longevity Lessons From The Oldest US Credit Union

PYMNTS

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. CUs that are invested in millennial expectations will have an edge over their community competition, he said. “We