Gonzobanker

JULY 21, 2021

In a recent survey of banks and credit unions about their technology vendor contracts, Cornerstone Advisors found that more than half of these financial institutions allow emotional factors to influence their negotiation processes. Technology Vendor Financials Tell the Story. Download it here. And it’s costing them money.

Technology 158

Technology Comparison Survey Financial Technology 158

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation System Survey Technology 158

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

MARCH 2, 2020

A trillion-dollar market cap later, it’s hard to argue Amazon’s effectiveness, quote attribution notwithstanding. It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation.

Innovation 222

Innovation Data System Mobile 222

Perficient

OCTOBER 26, 2020

5G translates to faster download speeds, reduced latency, and more available bandwidth. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Digital Product Development Innovation Possibilities with 5G. Generically-speaking. Video/Live Streaming.

Video 476

Video United States Apple Innovation 476

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

Innovation 109

Innovation Report Innovation Strategies Survey 109

Abrigo

OCTOBER 7, 2016

The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Technology can also provide tangible benefits to a business, and in many cases, those benefits are financial. Assisting with compliance.

Technology 170

Technology Boston Software Study 170

PYMNTS

SEPTEMBER 29, 2020

Our survey examined the degree to which these firms have automated their AR processes, the impact of the pandemic on their ability to manage AR, and their interest in adopting technological innovations in the future. To learn more about how technological innovations could benefit firms in their AR management, download the report.

Data 303

Data Innovation Survey Management 303

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. Personal Shopping Services. A customer can order at 5:00 p.m., pick up at 5:30 p.m.,

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

JANUARY 22, 2019

When it comes to innovation, though, are CUs investing in the technologies their members want, or are they putting their money into innovations that don’t align with their members’ priorities? The findings highlighted a disconnect between the innovation priorities of CUs and the ones important to their members.

Innovation 109

Innovation Report Fintech Survey 109

PYMNTS

JANUARY 28, 2020

CUs are also leveraging the latest technologies, including cloud computing, to continue fostering the relationships with their customers. Though cloud computing still has its teething issues, CUs are exploring a middle ground between public and private cloud servers to determine the best way to harness this technology. million in 2019.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations. About The Restaurant Readiness Index.

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations in the U.S. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

SEPTEMBER 20, 2018

Along with the proliferation of faster, easier payment technologies, there are countless ways that vendors and suppliers can send and receive B2B payments. About 81 percent use credit cards, for instance, while 41 percent prefer settling accounts with ePayables technology, just to name a couple. In a word: ubiquity, or lack thereof.

Innovation 124

Innovation Payments blockchain Technology 124

Abrigo

OCTOBER 17, 2023

DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention. Why change management helps banks and credit unions: Enhanced adaptability : Financial institutions are subject to numerous regulatory changes, technological advancements, and market fluctuations.

Management 195

Management Lending Risk Management Strategy 195

PYMNTS

DECEMBER 29, 2020

And after almost a year spent at home for most consumers, much of the CES innovation this year involves building smarter, more connected and cleaner homes. The expectation for CES is more innovation and development along that line. The expectation for CES is more innovation and development along that line.

Las Vegas 253

Las Vegas Innovation System Technology 253

PYMNTS

OCTOBER 28, 2020

Digital payments are growing ever more widespread, with the global digital payments market increasing by more than 50 percent in the past three years to hit $4.7 These large investments by FIs in new technologies are mere drops in the bucket compared to FinTechs’ investments, however. trillion in 2020. billion by 2025, up from $74.4

Payments 219

Payments Compliance Fintech Innovation 219

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Innovation pains – build vs buy decisions. Technology debt. Business Analysts.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. Headquartered in Marche, Italy, Tod’s said it appointed Domizi as its chief digital and innovation officer in a bid to streamline the company’s ongoing digital transformation. The Right Fit.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. This was all accomplished without increasing our overall marketing budget,” he said, without offering more detail. Chipotle’s Digital Gains. Mobile Ordering.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

APRIL 18, 2019

Glass also argued with market analysts who forecast same store sales rate growth of 2 percent to 3 percent (a decline over the last two years’ 5 percent to 6 percent). There is some evidence based on third party data on DPZ’s 1Q19 app downloads that the market’s concerns over decelerating U.S. percent forecast.

Marketing 100

Marketing Technology Innovation Mobile 100

CB Insights

MAY 6, 2019

Insurance is often seen as one of the most traditional industries, but a number of corporates in the space are looking to move into the 21st century and beyond with digital innovation labs. Download the 39-page P&C INSURANCE report. The post 45 Corporate Innovation Labs In Insurance appeared first on CB Insights Research.

Innovation 57

Innovation blockchain Trends Tools 57

Abrigo

DECEMBER 17, 2021

Components of an effective fintech partnership If leveraging new technology is a priority for your FI, ensure these three elements are present for an effective fintech partnership. . DOWNLOAD WHITEPAPER . Build a culture of innovation. New technology is not a silver bullet. Start at the Top.

Fintech 195

Fintech How To Innovation System 195

PYMNTS

DECEMBER 6, 2017

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

Innovation 120

Innovation Study St. Louis Google 120

PYMNTS

DECEMBER 7, 2020

Digital B2B payments innovations as diverse as machine learning (ML) automation, cloud-based enterprise resource planning (ERP) systems and virtual cards are gaining unprecedented traction as businesses move to build sustainable B2B payments operations outside of th e office. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

MAY 28, 2020

Confronted with the option, most SMBs chose to innovate. to understand what measures they have taken to adjust to the mid-pandemic market, whether or not those changes have impacted their overall financial stability and whether they plan to maintain those new digital features after their local economies reopen.

Maine 182

Maine Data Innovation United States 182

PYMNTS

JANUARY 14, 2020

Making the most of those relationships served as the foundation of a new PYMNTS interview with Matthew Carpenter, senior vice president, market director for Elan. More than 90 percent of Gen Z consumers – those aged 18 to 21 – report having downloaded card apps, compared to 24 percent of Baby Boomers and seniors. Gen Z Trendsetters.

Innovation 160

Innovation Payments Millennials Cards 160

PYMNTS

JANUARY 30, 2019

Most companies — especially those prone to payments innovation — believe automating their B2B operations can provide a host of benefits. Moreover, among all the ways businesses’ can improve their B2B payments, accounts payable (AP) automation stands out as one of the most promising and popular innovations on the market.

Company 156

Company Innovation Resources Survey 156

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Fraud and Financial Crime Technology Convergence. Should you centralize or converge fraud and financial crimes operations and technology?

Fraud 52

Fraud Technology Management Trends 52

PYMNTS

JANUARY 2, 2019

With the global mobile point of sale (mPOS) market projected to experience a compound annual growth rate (CAGR) of 18.8 percent from 2017 to 2026, many solution providers are looking to use partnerships as a boost to snag a bigger share of the growing market. For all the latest headlines, download the Tracker. About The Tracker.

Software 220

Software Fintech Marketing Resources 220

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. According to Thorntons, the ability to provide consumers with a loyalty-focused mobile solution has “changed the game for our marketing efforts.”. At the same time, C-stores are innovating by expanding and enhancing their digital offerings.

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

JANUARY 26, 2021

The global contactless payment market is projected to reach $18 billion by 2025, in fact, up from $10 billion last year — a nearly 12 percent compound annual growth rate (CAGR). To get the full story, download the Tracker. Deep Dive: Why Contactless Payment Offerings Are Crucial For CUs Amid The Pandemic.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

AUGUST 6, 2020

New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Artificial intelligence (AI) is also driving payments innovations, with a study finding that it could add $1.2 How Customer Expectations Have Driven Payments Innovation.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

MARCH 5, 2017

market, they are still far from replacing cash. Customers pay bills by downloading a smartphone app and adding billers, before visiting one of many retail locations, where they present a barcode for a biller to a cashier, along with the amount of cash they wish to use to pay. To download the analysis, fill out the form below… .

Technology 100

Technology San Francisco Analysis United States 100

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115