Remove Document Remove Marketing Remove Security Remove User Experience
article thumbnail

Data – The Lifeblood of Intelligence Automation

Perficient

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Some data may exist in secure warehouses, others within Salesforce, or Amazon Web Services S3. Data completeness – Various data sources typically exist within an organization.

Data 491
article thumbnail

Addressing the Need for Personalization in the Financial Services Industry

Perficient

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. What does your brand portray to the market?

Industry 294
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

Tate ingests currently approved documents and provides natural language answers to our employees. Our current state is an intranet built on ServiceNow , allowing employees to search for various documents to answer questions. Poorly structured documents cause the bulk of generative AI inaccuracies.

US 195
article thumbnail

Why The Future Of Corporate Banking Is All About Connectivity

PYMNTS

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. So far, corporate banking users are always left out in the cold.". The Drive To Upgrade.

article thumbnail

How Dallas Cowboys’ Lewis Neal Wants Companies To Tackle Data Security

PYMNTS

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. The HyperSpace team is now coming to market with that game-changing idea, rendered across APIs and hardware.

Dallas 134
article thumbnail

Deep Dive: Why Video-Based KYC Is Key To Seamless, Cost-Effective FI Onboarding

PYMNTS

This method allows banks and merchants to verify customers through video interviews and biometric authentication, which are checked against physical documents. Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. identities while also speeding and simplifying sign-up.

Video 201
article thumbnail

How Face ID Can Power End-To-End Verification

PYMNTS

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144