Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.

Strategy 156

Strategy Digital Banking Digital Strategies Mobile 156

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. How you apportion them and balance your limited energy, attention, and resources is based on some strategic assumptions. The Approach. We’ll start with the six groups: .

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

JANUARY 20, 2021

“There is potential for a lasting shift to eCommerce, both [with] eTailers and omnichannel [and] our experience to-date makes us believe we are generally well-positioned in this environment as we're discovering lower-cost ways of working with fewer resources,” Moeller said.

Online 292

Online Report Strategy Trends 292

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. Procurement teams have a lot on their plate. ” Combating Risk Through Technology. ”

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Define real digital outcomes versus glorifying the tech.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 115

Technology Resources Fraud Strategy 115

Celent Banking

JANUARY 25, 2016

There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags. We feel this is more in line with the way the market is moving.

Resources 100

Resources Mobile Strategy Digital Strategies 100

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. Closing The Cash-Flow Gap .

Payments 176

Payments Software Trends Digital Marketing Channels 176

Jeff For Banks

NOVEMBER 28, 2014

At a time when so many banks are challenged to grow revenues, marketing expenditures represent 2.1% Now let''s assume you had this thirty mil to execute a strategy to build your bank for a sustainable future. Whatever that strategy may entail, could you not find the resources to fund it? of all operating expenses.

Digital Strategies 94

Digital Strategies Strategy Operations Seattle 94

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis.

Marketing 12

Marketing Conference Minneapolis Analytics 12

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. This creates a feedback loop that can trigger additional resources to review the answers and cited documents.

US 195

US Training Examples Data 195

Independent Banker

NOVEMBER 25, 2015

“We had just begun to really start talking about the digital space then,” he recalls. Later, with digital banking and payments options flowering afield, his bosses decided he was being stretched too thin between deposit operations and digital strategy.

Innovation 70

Innovation Community Bank social media Community 70

Perficient

FEBRUARY 25, 2021

Resources are stretched thin, triggering frustration. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts. Barrier 3: Lack of Alignment. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Social Assurance

JULY 16, 2014

But the thing that has many Americans baffled by this game of soccer is how the biggest countries with the most population and resources don’t always win. Social media marketing is a lot more like soccer than it is like conventional war. ” – Sun Tzu If you are going to change strategies, do it quickly.

Community Bank 16

Community Bank social media Community Google 16

PYMNTS

JUNE 7, 2017

“The partnership with NCR continues to drive the digital platforms of our brand. They are finding innovative and integrated solutions that will allow us to scale nationwide with the most advanced digital strategies, including our new Spoleto app,” said Velasquez.

Mobile 108

Mobile Branding Digital Strategies Maine 108

Cisco

MAY 5, 2021

Limited time or technical resources to deliver on experiences clients want now. You already have a CRM, a Marketing Automation platform, or Call Center software. Automation is one of the essential parts of any digital strategy. Multi-channel orchestration with individual channel APIs.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

Gonzobanker

DECEMBER 5, 2018

Marketing: Q2Smart being a first step toward marketing automation, aligning bank products and user behavior to create audiences to more effectively target offers. Believe us when we say we get “experience,” but hard-nosed bank execs are looking at their resource spend and increasingly (and rightly) saying, “Show me the money.

Fraud 105

Fraud Austin Fintech Lending 105

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. They used every available resource to understand industries, markets, consumer sentiment, and companies’ product lines. The answer, as Kiechel points out, was usually “no.”.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

JANUARY 6, 2019

Unilever Foundry works with over 400 brands across 190 countries to pilot startups and focus on digital marketing, enterprise tech and e-commerce, products and ingredients, new business model innovation, and social impact. Since then, M&S has embraced its digital strategy. PepsiCo — Design & Innovation.

Innovation 77

Innovation Retail Branding Technology 77

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Functional teams can save time and resources by piggybacking on each other’s analytic projects. Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

How To 52

How To Analytics Data Strategy 52

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. The “How Twitter Can Advance Your Career” Award – Bradley Leimer.

Los Angeles 101

Los Angeles Apple Risk Management California 101