Insights on Business

MAY 3, 2019

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.

Management 87

Management Data Meeting Branding 87

PYMNTS

JUNE 19, 2020

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

MARCH 24, 2016

According to the research, 70 percent of CPOs said they are now targeting their customer engagement and experience efforts through self-service portals — i.e., online portals. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies social media 100

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Due diligence is your friend.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JANUARY 19, 2021

s first publicly traded neobank, with a branchless digital-first approach to financial services that comes right as the pandemic has forced branches to close, and banking across online platforms is gaining critical mass. In an interview with Karen Webster, Anuj Nayar , vice president and U.S. Timing, as they say, is everything.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

APRIL 23, 2019

is a tough market – and getting tougher. is in a race with its competitors and the increasingly digital future of grocery they embody. is in a race with its competitors and the increasingly digital future of grocery they embody. Online purchases account for just 5 percent of the roughly $1 trillion U.S.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

NOVEMBER 30, 2020

They might like making cakes and seeing happy customers, but few especially enjoy managing their businesses. “So He cited American Express’s acquisition three months ago of online lender Kabbage as an example. Although Walmart ultimately invested in its digital strategy, “it didn’t crush Amazon by any means,” Steinmetz said.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. When it comes to other technologies, he said the company is testing digital menu boards for drive-throughs in “a number of locations nationwide.”

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

FICO

FEBRUARY 9, 2021

Instant Mortgages, Just Add Data and Decision Management. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service. Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

Abrigo

MARCH 6, 2017

3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks. His Tweets mix news about middle market, small business and business internet banking with occasional pop culture references. It often Tweets columns tied to breaking news and statistics. Learn more here.

social media 150

social media Lending Community Community Bank 150

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294

Marketing Branding Data Industry 294

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. For example, an online shopping experience is as familiar with most shoppers as checking out in a physical store is. The Approach. We’ll start with the six groups: .

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. The company is taking the platform to market with Square Peg and Macquarie Group, bringing borrowers together with investors. That comes against a mortgage market that is worth about $1.7

Fintech 101

Fintech Lending Groups Digital Strategies 101

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. We think a lot of these trends that we’re seeing are long-term trends,” Helekar said.

Payments 176

Payments Software Trends Digital Marketing Channels 176

Independent Banker

OCTOBER 31, 2021

In early 2021, the $490 million-asset community bank launched its Finastra Consumerbot product, which offers online applications for consumer loans for items like boats and vehicles. In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”.

Lending 91

Lending Community Bank Community North Dakota 91

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

OCTOBER 16, 2018

The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. Walmart continues to forecast fairly robust online sales growth for 2019, though at a somewhat less impressive rate than expected for the current calendar year. sales growth in a decade.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. DoorDash commands 35 percent of the third-party delivery market. The company intends to make a “hybrid” ghost kitchen out of an old Chick-fil-A that will offer items such as garlic crab fries and grouper sandwiches.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Celent Banking

JANUARY 25, 2016

There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags. We feel this is more in line with the way the market is moving.

Resources 100

Resources Mobile Strategy Digital Strategies 100

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.). The Walmart/Amazon Bidding War That Wasn’t. billion bid from Amazon. Stay cool.

Arizona 116

Arizona Data Portland Cards 116

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this. billion in sales by 2023.

Innovation 214

Innovation Mobile Capital Operations 214

NCR

APRIL 16, 2018

The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. The management consulting firm was fairly conclusive about the importance of financial services providers – from established banks to emerging fintechs – meeting their customers’ digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Filene

FEBRUARY 13, 2018

Our own studies have shown that credit union’s online presence matters. More and more consumers are going online as their primary research and shopping channels and often times this is where the first impression of an organization is made. This is the same process we would do to help credit unions with their digital strategies.

Digital Strategies 28

Digital Strategies Strategy US Online 28

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. From one perspective, the position of management consulting as an industry has never seemed more secure. According to estimates, McKinsey makes about $8.8B Each one is still growing. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78

Fintech Labs Insights

JANUARY 19, 2016

Meniga is the European market leader of next-generation online banking solutions. Its award winning software helps banks across the world improve and expand their digital banking user experience. Features: Highly personalized user experience in online and mobile banking. Register today. .

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Fintech Labs Insights

AUGUST 11, 2016

The jury of six featured Michael Ludden, Product Manager, Developer Relations, IBM Watson; John Musser, Founder and CEO of API Science; Neha Sampat, CEO of Built.io; Michael Stowe, Developer Relations Manager for MuleSoft; Steven Willmott, CEO of 3scale; and Rob Zazueta, Director of Digital Strategy, TIBCO Software.

San Francisco 12

San Francisco Utah Case Study New York 12

PYMNTS

OCTOBER 14, 2020

The other trend that was already in motion was buying alcohol – wine in particular – online. This has left Brandenberg with a case study in management, as he gears up for what he expects will be continued high levels of the digital-first economy for wine. The online penetration is still much lower than it should be,” he said.

Retail 141

Retail Case Study Apple Exercises 141

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. The report me. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

FICO

JUNE 21, 2022

But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. Key Steps on the Digital Decision Platform Journey. Agility always poses challenges when it comes to delivering value, managing and measuring success.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. The focus here is on using data and analytics to create “intelligent retail software” that will help optimize inventory and revenue management. Founded: 2015. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JUNE 7, 2017

“The partnership with NCR continues to drive the digital platforms of our brand. They are finding innovative and integrated solutions that will allow us to scale nationwide with the most advanced digital strategies, including our new Spoleto app,” said Velasquez.

Mobile 108

Mobile Branding Digital Strategies Maine 108

Gonzobanker

DECEMBER 5, 2018

And it follows a string of Q2 acquisitions over the last few years, including: Centrix brought cash management functions of positive pay, fraud prevention and risk assessment as well as dispute management. UnBill brought a payments consolidation software allowing end users to manage their direct payment relationships.

Fraud 111

Fraud Austin Fintech Lending 111

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. Those physical and virtual prepaid products can be used to pay online and at stores, anywhere Mastercard is accepted. What Millennials Want.

Millennials 134

Millennials Management Cards Security 134

FICO

JUNE 16, 2021

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. Some businesses were already on the front foot with e-commerce.

Analytics 52

Analytics Survey Cards Customer Experience 52

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds.

Digital Banking 40

Digital Banking Security User Experience Mobile 40