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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

Financial institutions that best leverage digital strategies and technologies in innovative ways will create new value for consumers and businesses. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space. The Approach.

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Perficient Named in Forrester’s Digital Transformation Services Landscape, Q3 2023

Perficient

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. Drive innovation with creative talent and practices.”

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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

Perficient

podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy. He personally responds to every Tweet, seeing such high engagement that Twitter profiled him in a company case study.

Branding 441
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Post COVID-19 Customer Experience Imperatives

Perficient

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. In the Pega 2020 Global Customer Experience Study , Pega identified several key data points to which we should pay attention. . ” Pega Study. Expectations vs Reality. Critical Components of CX.

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Will Customer Experience Ever Rule the World?

Perficient

As pointed out in the KPMG paper and many other studies , companies with better customer experiences do better in the market. I think the only way to think about customer experience is to try to exceed your customer’s expectations. Just meeting expectations is no way to rule the world. .

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Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining

PYMNTS

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. Recent PYMNTS research reveals that 16.3 percent of U.S.

Online 142
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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294