PYMNTS

JULY 7, 2020

The level of market volatility hitting the U.S. It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. “It’s not the largest market, and there are a lot easier markets to go after,” said Diamond.

Lending 171

Lending Industry Fintech UX 171

BankInovation

MARCH 15, 2022

Citi Commercial Bank will deliver automated origination and servicing capabilities to high-growth international markets throughout 2022. trillion CitiGroup, plans to expand digital capabilities for its international commercial banking, Mark Sugden, Citi Commercial Bank global head of digital client experience, told Bank Automation News.

Digital Banking 98

Digital Banking Fintech Operations Marketing 98

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As demand for digital solutions grows, so will demand for cross-platform integrations. "It

Online 150

Online Groups Fintech User Experience 150

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

JANUARY 11, 2021

Digitization was no longer simply a benefit, but a necessity — and according to Georgakopoulos, treasurers had an important seat at the leaders' table to guide the enterprise toward greater agility, expansion into new markets and customer segments, and an overall optimized financial strategy.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

SEPTEMBER 3, 2019

. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Insights on Business

SEPTEMBER 6, 2017

Not only are financial institutions being squeezed by growing costs and continued margin pressure, agile FinTechs are driving an imperative for hybrid cloud banks to become more open and agile in order to offer more compelling services to clients. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

JUNE 27, 2017

In a press release , Currencycloud said the service — established with Hyundai Motor Group’s credit issuing arm in conjunction with Korea’s long-standing Shinhan Bank — allows users to wire their money overseas with fewer process steps and lower fees than similar services in the market.

Cards 100

Cards Mobile Digital Strategies Fintech 100

Cisco

OCTOBER 29, 2018

We are privileged to be recognized by IDC in the 2018 IDC FinTech Rankings of Enterprise Top 5. This award is in recognition of Cisco’s continued focus on the FinTech sector and helping our customer adopt the NG technology. We have dedicated teams serving banks, capital market firms, and insurance companies.

Digital Strategies 48

Digital Strategies Strategy Fintech Tools 48

PYMNTS

JUNE 8, 2020

With advanced programming interfaces (APIs) and the cloud, opportunities for organizations to implement third-party FinTech solutions continue to grow, with innovators lowering the barriers and reducing the friction points of adoption and automation. ” Using FinTech To Build An Ecosystem.

Payments 159

Payments Community Tools Digital Strategies 159

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Abrigo

MARCH 6, 2017

3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks. His Tweets mix news about middle market, small business and business internet banking with occasional pop culture references. It often Tweets columns tied to breaking news and statistics.

social media 150

social media Lending Community Community Bank 150

PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. ” A Digitization Strategy. ” As the report explores, it’s an immediate priority for SMBs across industries to adjust their business models for a digital platform. ”

Online 179

Online Payments User Experience How To 179

Celent Banking

APRIL 25, 2016

In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately. Threat of fintechs is also a reality.

America 100

America Digital Banking Strategy Fintech 100

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

Gonzobanker

JULY 6, 2021

Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Topping their list of complaints: speed to market/pace of new improvements (or lack thereof) and integration challenges.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

APRIL 18, 2017

“As the pace of digital change is accelerating daily, last-mile delivery companies will need to leverage digital solutions to remain relevant and competitive in a fast-changing market,” the executive said in a statement. Some of these investments stretch into the world of payments and fintech, too.

Big Data 100

Big Data Survey social media Industry 100

Celent Banking

DECEMBER 9, 2016

Bank-owned chat bots are also more built for purpose than some of the multi-purpose third-party products on the market, making the functional scope targetted. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

Fintech Labs Insights

JULY 8, 2016

Proving that data is power when it comes to marketing, two Finovate alums with massive amounts of data have combined forces. Neustar and Experian began working together late last month to pool their data to help marketers find and onboard customers. The companies are calling it a “digital data exchange.

Data 15

Data Marketing Virginia Digital Strategies 15

Insights on Business

MARCH 6, 2019

Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2] Digitally reinventing themselves, financial services firms are leveraging AI to achieve superior customer experiences, create new revenue streams and lower costs. RBS conversational agents [11].

Customer Experience 195

Customer Experience System Management Digital Strategies 195

FICO

AUGUST 19, 2022

Worse, smelling blood in the water, venture capitalist are pouring record amounts of investment into the next generation of fintechs and insurtechs. So, where’s the “intelligence” in today’s “enterprises,” and the digital customer experiences digital transformation promised to deliver? Insight 3: Fragmented decision assets.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Gonzobanker

NOVEMBER 26, 2018

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. As banks have consolidated, so have the technology partners serving them.

Regional 101

Regional Strategy Technology Innovation 101

NCR

APRIL 16, 2018

The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. The management consulting firm was fairly conclusive about the importance of financial services providers – from established banks to emerging fintechs – meeting their customers’ digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Fintech Labs Insights

MARCH 31, 2016

A look at the companies demoing live to 1,500+ fintech professionals May 10 & 11. Neustar’s PlatformOne can uniquely bridge offline (call center, stores, direct mail, TV) and online channels to provide three fundamental advantages to marketers within the financial services industry. Register today.

Digital Strategies 12

Digital Strategies Strategy Online Marketing 12

Insights on Business

MAY 3, 2019

Learn more about IBM’s digital strategy and transformation consulting practice. Phillip Sink, Partner, Wealth Management and Financial Markets, IBM Global Business Services, contributed to the article.

Management 87

Management Data Meeting Branding 87

PYMNTS

SEPTEMBER 21, 2020

The release added that the deal “strengthens Tink’s connectivity coverage and solidifies its market-leading position in the U.K.” Tink enables FinTechs to access customers’ financial data. is a key market” for Tink, said Rafa Plantier , the company’s U.K. Build the future of financial services,” Tink’s website urges.

Digital Strategies 180

Digital Strategies America Fintech National 180

Fintech Labs Insights

JANUARY 19, 2016

A look at the companies demoing live to 1,500 fintech professionals. Meniga is the European market leader of next-generation online banking solutions. Its award winning software helps banks across the world improve and expand their digital banking user experience. Register today. .

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Independent Banker

NOVEMBER 25, 2015

“We had just begun to really start talking about the digital space then,” he recalls. Later, with digital banking and payments options flowering afield, his bosses decided he was being stretched too thin between deposit operations and digital strategy.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

DECEMBER 3, 2020

Goldenberg discussed some of the biggest challenges, pain points and opportunities his firm has seen amid the pandemic and explored how CFOs within businesses of all sizes and industries can be strategic about the technologies they choose to implement to mitigate pandemic-related volatility and future-proof for a post-pandemic market.

Fintech 181

Fintech Technology Payments Tools 181

Fintech Labs Insights

JANUARY 19, 2017

Having worked for some of the world’s leading strategy consultancy firms, such as A.T. Kearney, Arbery is committed to helping leaders drive their digital strategies and implement meaningful change. Don Carli, Director – Customer and Market Insights.

Digital Strategies 12

Digital Strategies Strategy Security Company 12

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. Unlocking this data is critical to their digital transformation and competitive vigor.” ”

Data 100

Data Management Analytics Compliance 100

Gonzobanker

DECEMBER 5, 2018

CorePro (from Social Money acquisition ) brought a platform that fintechs and banks can use to gather deposits and provide PFM-like capability. Add this string of purchases to what Q2 developed internally, including: Digital transactional banking: Retail, small business, and commercial customers on a single platform across all device types.

Fraud 111

Fraud Austin Fintech Lending 111

Fintech Labs Insights

AUGUST 11, 2016

The jury of six featured Michael Ludden, Product Manager, Developer Relations, IBM Watson; John Musser, Founder and CEO of API Science; Neha Sampat, CEO of Built.io; Michael Stowe, Developer Relations Manager for MuleSoft; Steven Willmott, CEO of 3scale; and Rob Zazueta, Director of Digital Strategy, TIBCO Software.

San Francisco 12

San Francisco Utah Case Study New York 12

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. You already have a CRM, a Marketing Automation platform, or Call Center software. Automation is one of the essential parts of any digital strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

Lex Sokolin

SEPTEMBER 23, 2020

To the extent it pipes people to banking product, that goes to a $500 million market capitalization public company that makes prepaid cards. This model gives visibility in the public markets to what Chime may try to sound like. Not banks in general?—?in Instead, it is replacing payday lending as an industry. billion valuation.

Capital 52

Capital Software Lending Apple 52