PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years.

Mobile 130

Mobile Security Examples Study 130

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

OCTOBER 29, 2020

Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. First Horizon Bank Adopts NCR Technology. That’s a critical advantage in the new normal.". TrueLayer Launches in Australia.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JANUARY 14, 2021

Through the initiatives in the policy, the goal is to foster the advancement of digital technologies and create new financial services and products. Open banking , which is used across numerous countries, facilitates the connections and permissions between users’ banking data and third-party financial platforms.

Innovation 225

Innovation Policies User Experience Security 225

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

DECEMBER 10, 2020

Banks and other FIs must be certain that their clients are who they claim to be and adhere to AML compliance — or be held accountable. . Video-based KYC is an effective digital technology used increasingly to confirm customers? adult consumers are more likely to use digital banking in response to these mandates.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

NOVEMBER 13, 2020

In many ways, mobile banking’s rapid rise parallels that of banking-as-a-service (BaaS), which is enabling more financial institutions (FIs) to offer digital services with low implementation barriers to be competitive in what is a firmly digital-first environment at this point. The One-Stop Digital Banking Experience.

Payments 259

Payments User Experience Meeting System 259

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

FEBRUARY 23, 2017

FinTech startup and digital banking solutions provider D3 Banking recently unveiled an intelligent voice banking interface using Amazon’s Alexa. The new voice interface will enable banking customers to check account balances, move money, listen to messages and manage financial goals using voice commands.

User Experience 109

User Experience Fintech Security Google 109

PYMNTS

DECEMBER 12, 2018

As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

SEPTEMBER 15, 2020

Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. And for financial institutions (FIs), that translates into an incredible opportunity to build better digital banking journeys for their customers. But an opportunity is only as good as the bank’s ability to pursue it.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

NOVEMBER 23, 2020

as the technology and use cases have changed from peer-to-peer to B2B, [businesses say they are] willing to pay [for RTP] – but when the rubber meets the road, we've seen that adoption is much slower than the research shows, much to my chagrin.”. Even B2B payments now need to be delivered with a better user experience, and much work remains.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., N26 said it has always been focused on creating an exceptional user experience. The bank also redesigned its core navigation to help streamline interactions for customers.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

JULY 24, 2019

In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JANUARY 31, 2018

Lagging behind digital-only banks, traditional banks must look to streamline and offer a frictionless mobile experience to their user base. According to Hochrieser, “Digital banks are focused on mobile only, and so their only purpose is to provide the best possible user experience.”

Online 153

Online Security Course Mobile 153

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm.

Mobile 235

Mobile Payments System User Experience 235

Chris Skinner

MARCH 27, 2017

Does a fintech need to be a proper “bank” to compete in banking? For me, it’s clear as day: why would you bother to raise the massive amount of money required, obtain a banking license, build banking technology, and perform constant compliance activities if there was an easier way to achieve the same results?

User Experience 150

User Experience Technology Compliance Fintech 150

PYMNTS

FEBRUARY 24, 2017

Further, insight from Javelin Strategy & Research indicates that over half of all mobile banking users across demographics have expressed interest in using voice commands as part of their digital banking experience. In the latter camp, U.K.

Mobile 135

Mobile Fintech Google User Experience 135

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance.

America 117

America Mobile Security Technology 117

PYMNTS

APRIL 4, 2019

“That means building an omnichannel strategy is crucial for banks. The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

APRIL 30, 2018

Digital banks. trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 They’re also using software and cryptographic techniques and permissioned-based networks to digitize and move assets around the world faster and in a secure, compliant manner. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

NOVEMBER 24, 2020

24) that the collaboration with Cellulant will help “drive consumer confidence in digital banking and boost the adoption of digital payments on the continent.”. Banking app security was especially problematic, according to the statement. Banking app security was especially problematic, according to the statement.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. This group has a relationship with technology that has never been seen before … and when I say technology, I am talking about all components of technology.”. An Analogy.

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. We have to be able to balance delivering clients’ needs on a scale that is convenient for them, while at the same time balancing security.”.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations.

Payments 149

Payments Capital Taxes Lending 149

Gonzobanker

FEBRUARY 3, 2020

In recent years, while everything from loan origination systems to CRM to digital banking moved “to the cloud,” contact center platforms remained one of the last bastions of on-premise banking technology. First, technology advancements have mitigated the reliability and security concerns.

System 78

System Innovation User Experience Technology 78

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments. Value Propositions.

Innovation 100

Innovation Fintech Tools Technology 100

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. So, to get your Gonzo executive brains warmed up for a new year, I offer you 20 important banking realities for 2020 to guide your strategic execution efforts: 1.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

NCR

JANUARY 13, 2017

Recently, the banking industry has been buzzing about user interaction, particularly around the topic of conversational interactions, or chatbots. Over the last year, chatbots have gained a lot of ground and the implementation will be what’s next in the evolution of digital banking solutions in 2017.

User Experience 40

User Experience Industry Innovation Customer Experience 40

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40