PYMNTS

JANUARY 14, 2021

The Saudi Arabian Monetary Authority (SAMA) is introducing an open banking policy to advance digital innovation in the financial services sector. Saudi Arabia’s central bank said the plan is for open banking to go live in the first half of 2022.

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Being in the top ranks for CU education is not enough to ensure success, however.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

APRIL 30, 2019

Cross River Bank, a company that provides banking services for FinTechs, has partnered with payments processor and tech provider RS2 Software to provide an improved payment and digital banking experience for its customers, the companies announced. RS2 builds payment solutions for upwards of 14 million merchants.

Digital Banking 179

Digital Banking Payments Software Fintech 179

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

MAY 29, 2020

Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but the coronavirus has placed new importance and pressure on accelerating these efforts. Legacy FIs are moving forward with their cloud-based plans despite infrastructure challenges.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

JANUARY 31, 2020

Other regulators in Australia, India and Singapore are examining financial innovation rules of their own, using GDPR and PSD2 as guidelines. Around The Data Protection And Security World. Open Banking And The Race To Enter Singapore.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

OCTOBER 14, 2019

Part of the problem is that money laundering controls are easier for fraudsters to anticipate than security measures for other cybercrimes. If a bank flags transactions over a certain limit, for example, a bad actor can easily avoid making transactions that surpass it. security standards from those in markets like Europe.

Strategy 109

Strategy Fraud Innovation Regulation 109

Insights on Business

APRIL 28, 2017

Banking products and services were defined and controlled by the bank. Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

SEPTEMBER 11, 2019

Anglo-Gulf Trade Bank (AGTB) was awarded the first digital banking license and Category 1 status from the Financial Services Regulatory Authority (FSRA) of Abu Dhabi Global Market (ADGM), Islamic Business & Finance reported on Wednesday (Sept.

Digital Banking 109

Digital Banking Marketing Innovation Regional 109

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

JANUARY 25, 2021

The banking industry is still grappling with the pandemic’s unprecedented effects, including a broad digital shift across numerous sectors. This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers.

Fraud 235

Fraud Digital Banking Missouri Trends 235

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JUNE 1, 2020

That is why it is critical for FIs to build out networks that can handle an increased amount of transactions or swiftly analyze large reams of data, according to Ali Niknam , CEO and founder of European digital bank Bunq. It is not the technology itself that is important, however, but the strategy behind it.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

NCR

MARCH 22, 2017

As the first true digital natives, millennials don’t separate their online and offline lives. They believe that technology can – and should – enhance their personal relationships with their bank. One survey found that 92 percent of millennials would choose a bank based on the quality of its digital services.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

AUGUST 24, 2020

Solutions such as Kubernetes and other containers — products that allow banks to more easily categorize, store and scale software and applications on the cloud — could therefore play crucial roles in banking’s digital future. Around The Cloud Banking World. This will allow it to more quickly bring updates to market.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

JUNE 27, 2019

Fraudsters are finding new ways to slip past technological defenses, which leaves banks constantly upgrading the tools used to keep them out. For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

NOVEMBER 23, 2016

Payment Cloud Technologies announced Tuesday (Nov. 22) the launch of a new digital banking platform dubbed bank.VISION. In a press release , the company said the new banking platform lets organizations provide banking-grade financial services to their customers. The company went on to note that there are 2.5

Technology 100

Technology Payments Meeting Digital Banking 100

PYMNTS

AUGUST 21, 2019

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World. About the Tracker.

Trends 194

Trends Digital Banking Innovation Regional 194

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

DECEMBER 29, 2020

Social distancing and stay-at-home mandates threw normal business operations into disarray and forced CUs to adapt on the fly to meet consumers’ newfound digital preferences and give staff the tools needed for remote operations. The CU tapped its security and technology divisions to receive the guidance and equipment to make this a reality.

Capital 190

Capital Operations Mobile Innovation 190

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences.

Innovation 78

Innovation Customer Experience Strategy Operations 78

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Or watch its digital disruption. Payments Security As A Digital Business Enabler.

Security 100

Security CA Payments Big Data 100

PYMNTS

OCTOBER 31, 2019

Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. CU executives have cited several reasons for their lack of AI or machine learning innovation, including costs, data quality questions and security concerns.

Innovation 101

Innovation Survey Lending Technology 101

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. Quick And Seamless Security. More digital-first FIs are catching on. Consumers Getting Wise To Scams.

Fraud 244

Fraud Survey Digital Banking Security 244

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

OCTOBER 10, 2019

Consumers have noticed the rising levels of fraud in digital banking, and they are not pleased. Many want more options and control when it comes to their security. percent of customers agreed that mobile transactions would be more secure if the consumers themselves had more control over their authentication options.

Fraud 126

Fraud Digital Banking Strategy Security 126

PYMNTS

NOVEMBER 20, 2019

Barclays is collaborating with Hitachi on a biometric scanner designed to accelerate and boost the security of corporate transactions. The technology, which is billed as being more secure than fingerprint scanning, will enable corporate treasurers and other clients to complete banking transactions without having to input a password or PIN.

Security 124

Security Digital Banking Technology Fraud 124

PYMNTS

NOVEMBER 16, 2020

Fraud targeting digital banking users has been around as long as digital banking itself, but it has recently become more prevalent. First-time users are often unused to security best practices surrounding such apps and are thus more vulnerable to fraud. “It Fighting Fraud Through Technology and Education.

Fraud 182

Fraud Security Strategy Digital Banking 182

PYMNTS

OCTOBER 11, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies to launder approximately $2 trillion annually. AML Strategies and Innovation Quirks.

Strategy 123

Strategy Innovation Fraud Security 123

PYMNTS

SEPTEMBER 16, 2020

In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS. From their point of view, they want to be able to access their banking information and services anywhere and anytime.”.

Digital Banking 294

Digital Banking Software System Meeting 294