PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. How Digital-First CUs Can Break The Impersonality Barrier. Deep Dive: How CUs Leverage Social Media.

social media 157

social media Trends Michigan United States 157

PYMNTS

JUNE 14, 2018

Royal Bank of Canada (RBC) is gearing up to spend $3.2 billion on technology with a focus on artificial intelligence, digital products and social media. According to a report in BNN Bloomberg , RBC said it will invest in the technology with a goal of attracting more than 2.5

Technology 103

Technology social media Exercises Mobile 103

PYMNTS

JUNE 17, 2020

The habit of mobile ordering food for delivery hit new heights during the lockdowns, for example, and it’s one change that isn’t going anywhere. With its new importance as a revenue stream, mobile ordering is driven in part by reviews and the exchange of customer data. Securing Social for the MOA Future.

Tools 141

Tools social media Fraud Mobile 141

Bussman Advisory

OCTOBER 1, 2021

The latest edition of the FinTech Ecosystem Newsletter is here : The post Chase taps 10x for UK digital bank | Private Equity firm KKR makes first blockchain investment | Starling Bank takes its banking-as-a-service to Europe appeared first on Bussmann Advisory AG.

blockchain 52

blockchain Digital Banking social media Fintech 52

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet digital channels can often provide the best experiences at the lowest cost.

Survey 52

Survey Fraud Digital Banking social media 52

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016. Effective KYC procedures.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

JULY 24, 2020

Salesforce has grown its Order Management products such as the function for firms to allow eCommerce shoppers finish transactions without exiting social media platforms. What A 90-Year-Old Essay Tells Us About 2020’s Great Digital Shift . Scotiabank: Why Banks Need To Rethink Personalization . COVID Concerns .

Fraud 159

Fraud Leadership Kentucky social media 159

PYMNTS

JANUARY 18, 2017

2017 could have some big changes in store for digital banking. As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. Notable news from the Digital Banking space.

Data 100

Data social media Report Community Bank 100

NCR

MARCH 5, 2018

The banking sector is currently going through one of the most fundamental changes since the creation of the internet. For some, the answer is that in the coming years, banks need to see themselves not solely as financial services providers, but also fully-fledged technology companies.

Technology 84

Technology Company social media Examples 84

Gonzobanker

AUGUST 17, 2022

Thankfully, there was still a smartphone and social media to commiserate. Banks Bought More Fintechs (Until Sum mer Break Started!). Digital Engagement Had Great Attendance and Extracurriculars. Here’s a few recent ones that caught our attention, and please, “Give us some slack, teach” on the school themes, ok?

Fintech 184

Fintech Lending Software Compliance 184

Chris Skinner

FEBRUARY 16, 2017

The internet of things is emerging, but it cannot exist until a bridge between the mobile social network and the internet of things has a strong underlying architecture for device-to-device commerce. Banks have the opportunity to be the digital platforms that run the marketplaces, but only if they open up.

Marketing 233

Marketing social media Analytics Mobile 233

Independent Banker

AUGUST 31, 2022

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future? By Colleen Morrison.

Capital 94

Capital Payments social media Community Bank 94

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Bank Innovation

NOVEMBER 8, 2016

For all the talk of banks going digital, few major brands have launched digital offshoots — in the U.S., based Customers Bank, and that’s about it. In Europe, there are more examples — two prominent ones are Hello bank! There is BankMobile, launched from Wyomissing, Pa.-based

Digital Banking 210

Digital Banking Examples Branding social media 210

PYMNTS

JUNE 28, 2016

Citigroup’s FinTech unit is reportedly testing how it can use Amazon’s voice-activated assistant, Alexa, and the technology that powers her voice in tandem with its mobile banking app. Citi may also eventually look into how social media payments could be integrated into its banking options.

social media 101

social media Digital Banking Capital Fintech 101

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.

Industry 101

Industry Technology Online Video 101

Gonzobanker

APRIL 3, 2019

If consumers can get constant access to services and purchase through their computers, mobile devices and smart home technology, it follows that they would expect a similar level of connectivity (for service, advice and purchases) from their financial institutions. Consider fintech partnerships that offer digital delivery.

social media 99

social media Exercises Millennials Training 99

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Inspiration in Mobile Apps.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Insights on Business

DECEMBER 10, 2017

Consumers have been conditioned by Google and Apple to see that banking services can be much more accessible and convenient from a mobile device. Technology isn’t a disruptor. Let’s face it, technology is only a disruptor to those who are not prepared to use it. This takes time and practice to get it right.

Fintech 115

Fintech social media Apple Google 115

PYMNTS

OCTOBER 16, 2019

Technology, improvements in logistics and, of course, new innovations in payments have all played a role in bringing trade to an ever-broadening global stage. Today, everyone has a mobile phone,” he said, noting that as much as 35 percent of the world population wields a smartphone. API Advantages.

Payments 128

Payments social media Fintech Compliance 128

PYMNTS

NOVEMBER 17, 2020

The great digital shift has created a host of problems for banks — 1 trillion problems to be exact. As reported by PYMNTS, more than half of all bank customers in the U.S. representing 118 million individuals — use mobile banking apps. Indeed, PYMNTS’ own research has found that 24.7

Fraud 195

Fraud Mobile social media Security 195

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. What happens when this genteel, Norman Rockwell-esque universe gets swallowed up by Tweets and mobile apps?

Community 55

Community social media Community Bank Big Data 55

PYMNTS

NOVEMBER 8, 2019

Bottomline Technologies Vice President of Product Management and Strategic Solutions Jessica Cheney told PYMNTS that increasingly, the speed, transparency and certainty of faster payments will prove valuable in support of B2B transactions. roughly two years ago.

social media 101

social media Payments Security Management 101

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! John Beale , longtime CIO of City National Bank. To all the I.T.

Idaho 172

Idaho Community Industry Strategy 172

Bank Innovation

JANUARY 24, 2017

Edward “EJ” Achtner, Bank of America‘s Head of Digital Banking – Strategy, Platforms, Innovation, and Partnerships, has joined the Bank Innovation 2017 speaker faculty. based bank.

Innovation 150

Innovation Charlotte America Digital Banking 150

PYMNTS

AUGUST 4, 2017

And, while it might be an out-of-the-box choice, we think after the week in specific — and year in general — that QR codes have had, it might be fair to suggest that LL Cool J’s 1995 anthem should be the new theme song for the often under-appreciated technology. As this week demonstrated, that problem seems to be working itself out.

Payments 124

Payments Mobile United States Technology 124

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 billion-asset, 85-branch community bank based in Rockland, Mass., We are trying to stretch ourselves and go beyond what other banks are doing,” Jimenez explains. Now, it’s table stakes for all banks.”.

Innovation 70

Innovation Community Bank social media Community 70

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 79

social media Analytics Innovation Big Data 79

PYMNTS

JANUARY 16, 2020

Each country will “be able to operate openly and freely in the jurisdiction of the other Party without any force or pressure from the other Party to transfer their technology to persons of the other Party.”. Perhaps key: transfers of technology, or of licenses will be voluntary – and reflect “mutual agreement.”. Asset Management.

Payments 132

Payments social media Operations Examples 132

Accenture

MAY 7, 2019

This got me thinking—in the Instagram and Facebook era of instant online gratification, just how important is the ability to create a relationship with a bank at the swish of your mobile? In banking, the more complex the product and the customer, the harder it is to create a fully online journey that meets their needs and desires.

Customer Experience 178

Customer Experience Online Millennials social media 178

William Mills

MAY 19, 2016

His presentation focused on: the impact of millennials on banking, the invisible customer and the importance of keeping up with ever-changing technology. These themes reinforce the reality that community banks encounter continuous change. Community banks are seeing the shift from the baby boomer to the millennial consumer.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

MAY 19, 2016

His presentation focused on: the impact of millennials on banking, the invisible customer and the importance of keeping up with ever-changing technology. These themes reinforce the reality that community banks encounter continuous change. Community banks are seeing the shift from the baby boomer to the millennial consumer.

Georgia 41

Georgia Community Bank Community Meeting 41

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 70

social media Analytics Innovation Big Data 70

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 70

social media Analytics Innovation Big Data 70