PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

APRIL 19, 2017

However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. Value Propositions.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. ThinCats Links Up With Open Banking FinTech Salt Edge. Poland's mBank Taps Treasury Pricing FinTech.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

OCTOBER 29, 2020

Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. First Horizon Bank Adopts NCR Technology. That’s a critical advantage in the new normal.". TrueLayer Launches in Australia.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

NOVEMBER 13, 2019

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

Regional 109

Regional ATM Report Alabama 109

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Around the Digital Banking World . For instance, a pair of traditional banks are turning to smartphone-based AI to give their solutions a dose of intelligence.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

NOVEMBER 23, 2020

We no longer go to the bank,” Potter told PYMNTS. When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JULY 24, 2019

In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Open Banking.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

OCTOBER 5, 2020

The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform is designed to make it “easier and faster to offer new digital services through the ATM.”. In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Digital banks. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

SEPTEMBER 25, 2019

Among the biggest ongoing challenges and opportunities in payments – and a trend that will hold well into the 2020s, which are just about to start – is using mobile technology to bring more consumers into the formal financial sector. There is no Pan-African digital bank,” Hainy said. “So That’s not all. It has raised $1.6

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

Gonzobanker

FEBRUARY 3, 2020

Three cheers for the energy and innovation that cloud vendors are bringing to financial services contact centers. In recent years, while everything from loan origination systems to CRM to digital banking moved “to the cloud,” contact center platforms remained one of the last bastions of on-premise banking technology.

System 78

System Innovation User Experience Technology 78

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Commoditization enables these financial institutions to minimize the importance of the core vendor and therefore lower their core spend.

Strategy 158

Strategy System Risk Management Technology 158

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

Chris Skinner

MARCH 27, 2017

Does a fintech need to be a proper “bank” to compete in banking? For me, it’s clear as day: why would you bother to raise the massive amount of money required, obtain a banking license, build banking technology, and perform constant compliance activities if there was an easier way to achieve the same results?

User Experience 150

User Experience Technology Compliance Fintech 150

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers.

How To 130

How To Fraud User Experience Cards 130

Independent Banker

MAY 26, 2016

Rebuilding a reputation as payment innovators. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. By Jeff Weikert.

Community Bank 70

Community Bank Community Innovation System 70

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. Thus, upon download, users are guided through the process.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

APRIL 4, 2019

“That means building an omnichannel strategy is crucial for banks. The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. It might mean incorporating innovative payment experiences like Zelle directly into their mobile offerings.

Mobile 169

Mobile Study Security social media 169

Fintech Labs Insights

JANUARY 26, 2017

Appzillion Digital Banking from i-exceed provides pre-built, omni-channel solutions for all stakeholders of banks and helps around 50 banks worldwide in their digital transformation journey. Omni-channel solutions with superior user experience. Pick up your tickets today and save your spot.

Technology 12

Technology social media User Experience Digital Banking 12

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations.

Payments 149

Payments Capital Taxes Lending 149

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.

Innovation 12

Innovation User Experience America Customer Experience 12

PYMNTS

NOVEMBER 24, 2020

24) that the collaboration with Cellulant will help “drive consumer confidence in digital banking and boost the adoption of digital payments on the continent.”. Our clients trust us to not only be constantly innovating around digital banking and payments, but also to guarantee safety and security.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

NCR

JULY 6, 2017

In these countries, an average of 46 percent of survey respondents indicated they were engaged with the technology. Mr Gulamhuseinwala said that fintech firms are not only becoming key players in the current digital banking sector, but have the potential to shape the future direction of the market.

Fintech 56

Fintech Study User Experience Survey 56

PYMNTS

FEBRUARY 26, 2020

PSCU’s Lumin Digital has signed the Vermont State Employees Credit Union (VSECU) to a multi-year digital banking and cloud computing agreement, Lumin announced on Wednesday (Feb. Lumin Digital will be the credit union’s digital solution for retail and business banking, as well as bill pay solutions.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

NCR

JANUARY 13, 2017

Recently, the banking industry has been buzzing about user interaction, particularly around the topic of conversational interactions, or chatbots. Over the last year, chatbots have gained a lot of ground and the implementation will be what’s next in the evolution of digital banking solutions in 2017.

User Experience 40

User Experience Industry Innovation Customer Experience 40