Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical. Assets: $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

SEPTEMBER 28, 2020

The ongoing pandemic has caused many regulators in the MENA region to examine the digital and open banking infrastructure they have in place. The aim of doing so is to create a more robust framework for digital banking. The country’s Data Protection Law was announced in 2019 and officially came into effect in July 2020.

Online 151

Online Report Payments Regulation 151

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. You can read more about this story in the full media release.

Fraud 52

Fraud Technology social media Innovation 52

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

Bank Innovation

JUNE 27, 2018

The bank's innovation team, which unveiled its SoftBank Robotics-run robot Pepper yesterday, hopes that this will draw more traffic into the branch, and thus increase business. The innovation team at HSBC […].

Video 207

Video New York Innovation social media 207

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Inspiration in Mobile Apps.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

APRIL 24, 2020

Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic. Shifting In-Branch Operations. HSBC UK has also adjusted its operating hours and is limiting the number of customers that can enter its locations at one time.

Technology 248

Technology ATM Video Tools 248

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

PYMNTS

SEPTEMBER 8, 2020

In the mad dash for small firms to secure capital, many sought their PPP loans from banks other than their usual financial service providers, creating a logistical nightmare for financial institutions (FIs) that still rely on manual and outdated customer onboarding workflows.

Fintech 198

Fintech Compliance Fraud social media 198

South State Correspondent

APRIL 24, 2023

In addition, we also have the application reading through bank earnings reports to pull all deposit data out of each and compile it on a spreadsheet. AutoGPT, ChatGPT , BabyAGI (another popular AI Agent), and other applications have the ability to cut costs for banks by 30% or more and speed execution by a factor of 10x or more.

social media 195

social media Data Marketing Technology 195

NCR

MARCH 5, 2018

Therefore, BBVA has sought to guard against this threat by transforming its operations to be more technology-focused, both by improving the internal products and services it offers to customers and by bringing in outside expertise. Being able to integrate customer data with innovative new digital services will also be essential.

Technology 84

Technology Company social media Examples 84

PYMNTS

APRIL 4, 2019

Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. Time is of the essence. Engage first, sell later. The new normal.

social media 79

social media Analytics Innovation Big Data 79

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! John Beale , longtime CIO of City National Bank.

Idaho 170

Idaho Community Industry Strategy 170

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. Time is of the essence. Engage first, sell later. The new normal.

social media 70

social media Analytics Innovation Big Data 70

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. Time is of the essence. Engage first, sell later. The new normal.

social media 70

social media Analytics Innovation Big Data 70

Insights on Business

JANUARY 21, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. This is the time of the next generation bank.

social media 70

social media Analytics Innovation Big Data 70

PYMNTS

OCTOBER 29, 2018

The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.

Payments 196

Payments Google Apple Innovation 196

Insights on Business

SEPTEMBER 8, 2016

Sustained low interest rates and the ongoing operational costs – in particular the cost of compliance – are compressing profit margins. In response, most banks are cutting costs and expenses aggressively. Cognitive computing – applied to banking – solves a lot of problems. And it’s a much needed influx of innovation.

Study 70

Study social media Compliance Operations 70

William Mills

MAY 19, 2016

Millennials prefer to do things on their own terms and it’s no different when it comes to banking. This is evident in how they communicate; mostly through text messaging and social media channels. The millennial generation brings with it distinct preferences for how they wish to interact with banks and how they access accounts.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

MAY 19, 2016

Millennials prefer to do things on their own terms and it’s no different when it comes to banking. This is evident in how they communicate; mostly through text messaging and social media channels. The millennial generation brings with it distinct preferences for how they wish to interact with banks and how they access accounts.

Georgia 41

Georgia Community Bank Community Meeting 41

Celent Banking

DECEMBER 15, 2015

Long before the Simples, GoBanks, Movens or Hello Banks of the world sought to capitalize on the shift in consumer behavior, there was mBank – serving customers where they want, when they want and through an innovative direct approach that, in its day, was one of the first of its kind. Merchant funded rewards inspired by Cardlytics.

Branding 100

Branding Retail social media Video 100

Insights on Business

JANUARY 28, 2019

transform to become more agile, more digital and more customer-centric. Working with IBM, the bank was able to enable a fully transparent extension of their VMware infrastructure with elastic capabilities while keeping the same operational procedures in a transparent extension of their operations and compute infrastructure over VMware.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

Gonzobanker

MARCH 9, 2016

Cornerstone Research Director Ron Shevlin calls them “eruptors” because they have brought competitive change from inside their organizations rather than being swallowed up by a national bank or made irrelevant by an innovator. Top down innovation. How can bank executives make their organizations more agile?

National 60

National Innovation San Francisco Industry 60

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

Insights on Business

FEBRUARY 10, 2019

Digitally transforming operations, operating models and technologies to compete in a changing industry structure. 9:30 AM – 10:10 AM | Session ID: 6925A and 7504B Digitizing the Flow of Goods, Information and Money with Blockchain. Get social. Optimizing risk, compliance and security. Useful links.

San Francisco 79

San Francisco blockchain Conference Video 79

Independent Banker

DECEMBER 31, 2022

West: We have a major initiative to significantly improve our digital delivery system. On the heels of that, we’re going to build a new digital banking platform and data warehouse. It’s a major undertaking for a bank of our size. So our attention will be getting our whole organization ready for that new digital system.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Lex Sokolin

AUGUST 19, 2020

And given the regulatory barrier that prevented neobanks from actually doing banking between 2015 and 2017, the embedded options looked like a gold pot. Now, in 2020, with a few years of licensed banking operations, we can take a sober look at what the data is really worth today. Take the counter example. Sell to Facebook.

Comparison 52

Comparison Fintech Lending Analysis 52

Bank Innovation

APRIL 18, 2016

‘Cloud’ used to be a scary word in banking — but as the services offered by Amazon, IBM and others grow more sophisticated, both bankers and regulators are learning to love the cloud. Banks have generally been reluctant to move important information from in-house environments to the cloud, but that could Read More.

Compliance 150

Compliance Tools Regulation social media 150

William Mills

SEPTEMBER 9, 2016

Auto-financing is ripe for innovation. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind. They record automatically on digital channels.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Grounding your organization’s digital transformation in people, processes, and technology is critical. Good job AI Foundry!

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

operation of Russian-based company. Product Development and Operations are headed by Anu Shultes who is a well-known and highly respected gift card industry expert. From their web site: Modo provides a COIN® operated Digital Payments Hub that connects new digital experiences to payments systems worldwide.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

AUGUST 4, 2017

The first QR codes were rolled out by Toyota in 1994 as an innovation meant to help streamline the manufacturing process. Silly uses — and the social media logging of them — soon became the thing for which QR codes became best known. As a result, the company is shuttering all 379 Teavana retail operations in the United States.

Payments 124

Payments Mobile United States Technology 124

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Eldercare has long been a target for technological innovation, with advocates highlighting the practical and infrastructural challenges presented by 73M baby boomers aging into their retirement years.

Industry 101

Industry Technology Online Video 101

PYMNTS

JULY 29, 2016

There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. You gotta love Macy’s appetite for innovation – they are willing to experiment with a lot of new ideas on the path to reinventing their relationship with the customer. Context + commerce = sizzle.

Apple 100

Apple Millennials Mobile Fintech 100