Citizens Financial Group Launches Neobank Citizens Access
Bank Innovation
JULY 11, 2018
Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens Access.
Digital Banking Groups Innovation Millennials 
CUs Face A Generational Innovation Divide
PYMNTS
APRIL 24, 2019
It’s through these channels that most members will engage with their CUs to conduct their digital banking business. However, that’s sometimes easier said than done, as different generations of members have different priorities when it comes to their CUs’ digital banking and mobile app features. Among Gen Z members, 50.4
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Why Chase decided to drop digital-banking app Finn
Bank Innovation
JUNE 6, 2019
JPMorgan Chase's millennial-friendly digital banking app Finn is shutting down, just one year after it rolled out nationally. The […].
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The Race For Singapore’s Digital Banking Licenses
PYMNTS
JANUARY 3, 2020
In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Oversea-Chinese Banking Corp. and United Overseas Bank Ltd. What is each player bringing to the race?
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Credit Unions Unite Behind Digital Banking
PYMNTS
DECEMBER 27, 2019
Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers.
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A new digital bank needs a new customer service experience
Insights on Business
FEBRUARY 13, 2019
Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.
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Chime On Millennials And Mobile Banking – Will The Love Last?
PYMNTS
JUNE 15, 2016
When you talk to the co-founder and CEO of a mobile-first digital bank account offering, you are likely to hear that millennials, to put it lightly, are not fond of big banks. And that’s where digital banking options like Chime (a mobile-first digital bank account, for those of you playing at home) enter the picture.
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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’
PYMNTS
JULY 18, 2019
Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”
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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News
PYMNTS
MAY 29, 2020
We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Civilization has progressed enough that many of us know it’s wrong to demonize a group of people due to a personal characteristic, as it isn’t based on evidence or reason, and it simply shows base prejudice. Innovating The ATM Beyond Cash.
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Mobile Cards Key To Winning Bank Accounts
PYMNTS
FEBRUARY 25, 2020
Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. What is changing are the card habits of demographic groups.
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Creating a Customer-Centric, Digital Financial Institution
Abrigo
OCTOBER 21, 2019
A tech culture can be a catalyst for growth and put your customers at the center of the banking experience. Start by looking inward To develop a digital, customer-centric financial institution, it must first look inward. Does your financial institution support a culture of innovation and an environment that welcomes new technology?
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USAA, Banking On A Digital Future?
PYMNTS
SEPTEMBER 21, 2016
According to recently released research from the American Bankers Association, mobile banking is becoming increasingly popular among consumers of young ages. Around The Digital Banking World. USAA was not the only digital banking platform to debut new services and innovations recently. About The Tracker.
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100 When Banking Frustration Closes A Door, An App Opens A Window
PYMNTS
DECEMBER 22, 2016
According to Chris Britt, CEO of mobile-first banking platform Chime, consumers are getting frustrated with larger, traditional financial institutions. And this frustration has created an opening for digital banking newcomers like Chime to swoop in and address these consumers’ concerns. The millennial advantage.
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How Brick-and-Mortar Banks Can Seize The Digital Moment
PYMNTS
MAY 12, 2020
percent of cardholders would be at least somewhat likely to switch to FIs that offer superior mobile card apps — and these levels are higher among those whose primary debit or credit cards were issued by local and regional banks. Among this group, 31.4 In contrast, national bank customers are less likely to switch FIs, with 25.9
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NEW REPORT: How A Hollywood Special Effect Became An AI Banking Assistant
PYMNTS
APRIL 18, 2017
From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape.
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‘Alexa, Who Won The 2016 PYMNTS/Alexa Challenge?’
PYMNTS
JUNE 21, 2016
During the five-week challenge, 12 teams and 14 companies dug deep into their innovation bags of tricks to use voice to solve everything from the $60 billion annual prescription abandonment problem to making checkout abandonment a thing of the past. ” And she did yesterday when the results of the PYMNTS/Alexa Challenge were revealed.
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Prepaid’s Summer Of Uncertainty
PYMNTS
JULY 15, 2016
These products are, in fact, the underpinning for pure play digital banking services offered by innovators like Chime or Green Dot. “These rules simply target that unbanked or underbanked group,” Fauss notes. “It frankly insults the intelligence of this group of consumers. Who Uses Prepaid Anyway?
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The open banking opportunity
Accenture
OCTOBER 3, 2017
Of course, some of this investment came from banks. But much of it originated from the group of voracious digital competitors circling banks’ traditional territory. The drive towards open banking gives them a direct line into a potentially lucrative market. That’s no surprise.
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151 CaixaBank Launches imaginBank, a Mobile-Only Bank for Millennials
Fintech Labs Insights
JANUARY 15, 2016
Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9
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Alexa’s Ecosystem Power — Beyond The Echo
PYMNTS
JUNE 8, 2016
“Alexa, show me some cool FI, payments and commerce innovations.”. And they all had their own unique take on how the power of Alexa’s voice-activated services could innovate financial services, payments and commerce. So what did the groups create during the 10-day-challenge? Best Innovation Group (BIG).
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Seven Big Threats Facing Seven Big Tech And Payments Players This Halloween
PYMNTS
OCTOBER 29, 2018
The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.
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Tackling the Fintech Threat: A Guide for Banks and Credit Unions
FICO
AUGUST 19, 2022
According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S. who consider a digital bank (like Chime, Cash App, or PayPal) to be their primary checking account provider has more than doubled since 2020. If you don’t, the market will pass you by.
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Getting Mobile Ready
Independent Banker
OCTOBER 29, 2014
But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay.
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CREALOGIX Wins First Best of Show Award at FinovateEurope; Appoints New CEO
Fintech Labs Insights
FEBRUARY 14, 2017
February has been a big month for the innovators of Swiss digital banking leader, CREALOGIX. The company won its first Best of Show award at FinovateEurope last week, taking home top honors for its live demonstration of a virtual reality interface integrated into its digital banking hub.
Canada’s Twist On The Digital Banking Model
PYMNTS
AUGUST 13, 2018
Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.
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What’s Trending So Far In 2016
PYMNTS
MAY 30, 2016
Digital Banking. The 411 On The Digital Banking Evolution. The latest edition of the PYMNTS Digital Banking Tracker profiled new players, as well as the latest news and expert commentaries. Digital Identity. may be unable to participate in the banking system and all it has to offer.
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The 2019 GonzoBanker Awards
Gonzobanker
DECEMBER 20, 2019
Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. It is an innovator with tech (e.g., It was the original data junkie. Might be time to.
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From ACH To IoT: Looking Back On A Year Of Trackers
PYMNTS
JANUARY 2, 2017
DIGITAL BANKING TRACKER. The Digital Banking Tracker looks at how old ways of banking are evolving with the advent of faster technology that allows customers to get real-time updates on their accounts, share money with ease among contacts and even open accounts with a selfie.
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123 Connecting Small Banks To The Mobile Future
PYMNTS
SEPTEMBER 23, 2016
Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Double-Edged Digital Banking Sword. The Urban FT Workshop.
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The Financial Industry’s Digital Transformation
FICO
JANUARY 19, 2018
Typically, competition, innovation, and/or regulatory changes drive transformation, resulting in new products, providers, and pricing plans for consumers. If that percentage seems high to you, perhaps it’s because you thought “only millennials” have those kinds of needs. According to Accenture, millennials now number 1.8
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Why Google’s Deal With Citi Isn’t About Becoming A Bank (But Is Still A Big Deal)
PYMNTS
NOVEMBER 18, 2019
6 behind Visa, PayPal, Amazon, Mastercard and the consumer’s existing bank as the player consumers trust to enable an innovative, connected purchasing experience. Consumers may get reminders for bills to pay via Gmail and then go to their online banking site or to their mobile app to pay them. 4, ahead of PayPal and Amazon.
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banqUP Previews its Bank-as-a-Platform Solution for European SMEs
Fintech Labs Insights
MAY 25, 2017
Pictured (left to right): banqUP’s Lukasz Chmielewski (CTO), Dimitri Leemans (Partner, Hedera Consulting), and Krzysztof Pulkiewicz (CEO) demonstrating the banqUP small business banking platform at FinovateEurope 2017. banqUP’s smart tagging feature scans transactions and groups them into budgets to keep expenses organized.
FinovateFall 2015 Presenting Companies Announced
Fintech Labs Insights
JULY 16, 2015
After a month-long screening process, we narrowed the pile to the newest and most innovative ideas in fintech. Today, we’re revealing the first group of companies that will take the stage at the event. Hedgeable’s NEXT Partner Network makes private banking platforms available to millennials.
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Gonzobanker
DECEMBER 22, 2015
No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter.
First Wave of FinDEVr Silicon Valley Presenters Revealed
Fintech Labs Insights
AUGUST 16, 2016
In the meantime, get to know the innovative established and startup organizations below: 1787fp’s mobile financial app helps millennials and young professionals track their finances and manage investments through one unified financial planning tool. Early-bird tickets expire soon, so these are your final days to save.
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A First Look at What’s Coming to the FinDEVr Stage this October
Fintech Labs Insights
JULY 22, 2015
Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace.
24 Industries & Technologies That Will Shape The Post-Virus World
CB Insights
JUNE 17, 2020
From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. For example, Hims & Hers has rolled out free anonymized group therapy sessions — which will eventually cost $15 each — to help users cope with the stress of the pandemic.
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101 How Technology Is Leveling The Playing Field In Banking
PYMNTS
APRIL 6, 2016
While banks’ successes (and failures) have historically been largely determined by their physical footprint, the digital revolution has allowed financial consumers to be less reliant on brick-and-mortar branches as technology platforms have grown to enable them to perform their transactions “as and when it suits them,” notes Steggall.
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THE 16TH ANNUAL GONZOBANKER AWARDS
Gonzobanker
DECEMBER 19, 2016
The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). The take-away?
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THE 16TH ANNUAL GONZOBANKER AWARDS
Gonzobanker
DECEMBER 19, 2016
However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing. The take-away?
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60 Fall In! FinovateFall 2015 Presenting Companies Revealed
Fintech Labs Insights
SEPTEMBER 1, 2015
To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Market segments include insurance, banks, telecom, utilities, and property management. Adobe is changing the world through digital experiences. Dynamics, Inc.
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Sizzle/Fizzle: Facebook Wins, Apple Whiffs And Context Gets Contextual
PYMNTS
JULY 29, 2016
Millennials. If you’re a millennial, the FinTech world is literally beating a path to your front door. There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. Millennials are clearly a sizzle. Context + commerce = sizzle. The next step?
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