PYMNTS

DECEMBER 27, 2019

Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers.

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

JULY 15, 2019

Of all the banking institutions releasing Q2 earnings this week, watch for JPMorgan, whose strong performance can be credited to a growing millennial customer base and continued digital innovation. Continued development of JPM Coin has garnered interest from customers around the world, especially millennials.

Innovation 139

Innovation Millennials Conference cryptocurrency 139

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

JUNE 1, 2020

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

Bank Innovation

MAY 16, 2019

KOHO, a Toronto-based digital banking startup, has raised C$42 million (US$31 million) in a Series B round to add new products and services. KOHO, with its millennial friendly aesthetic and messaging, currently offers its users debit cards, personal finance management tools and cashback features.

Millennials 186

Millennials Digital Banking Tools Innovation 186

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

JUNE 15, 2016

When you talk to the co-founder and CEO of a mobile-first digital bank account offering, you are likely to hear that millennials, to put it lightly, are not fond of big banks. And that’s where digital banking options like Chime (a mobile-first digital bank account, for those of you playing at home) enter the picture.

Millennials 100

Millennials Mobile Digital Banking Fintech 100

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

Bank Innovation

JULY 11, 2018

Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens Access.

Groups 225

Groups Millennials Digital Banking Operations 225

PYMNTS

FEBRUARY 6, 2017

With the coming of the millennial generation, this replacement of the tangible in favor of the digital is just the way those customers want it. The banks themselves, then, are left to play catch-up with the demands of a clientele skewing ever younger, with a more existential question at hand than just technology platforms.

Innovation 100

Innovation Millennials Mobile Technology 100

PYMNTS

JANUARY 14, 2021

Our findings also indicate FIs that offer innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experiences, especially among younger generations like bridge millennials and millennials. One-third are very interested in using it for learning purposes, as well.

Video 224

Video social media Millennials Data 224

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

Chris Skinner

APRIL 30, 2018

Here are my headlines: 76% of millennials are looking for new forms of banking 40% of people in their twenties have downloaded a money management app 80% of millennials … The post The future of money (research report) appeared first on Chris Skinner's blog.

Report 280

Report Millennials Management Digital Banking 280

Accenture

APRIL 26, 2017

Given that this trend is coinciding in with an ongoing shift by younger consumers towards more innovative channels—the likes of wearables, social media and instant messaging—it’s possible that the continued strong usage of branches is a transitory effect. Figure 5: Would you be interested in using the following banking models?[5].

Millennials 235

Millennials social media Innovation Study 235

NCR

MAY 18, 2017

In its latest Trends in Consumer Mobility Report , Bank of America revealed that more than a third (36 percent) of adults in the US now use a P2P payments service. That proportion rises to 62 percent of millennials. The post US millennials driving P2P payments growth appeared first on Banking.com.

Millennials 45

Millennials US Payments America 45

PYMNTS

MARCH 13, 2017

As banking becomes more digital, more financial institutions are turning to technological solutions to bring more customers on board. Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults.

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

JUNE 9, 2020

But in an interview with Karen Webster, Jeff Chambers , president at Lumin Digital , a PSCU company, said CUs can more than hold their own — if they leverage the assets they already have on hand. Especially their brick-and-mortar footprints tied to the digital branch. They acquire a lending product, and then a digital banking platform.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. What a consumer is going to the bank to do matters a great deal, he noted. Building A Better Package.

Online 123

Online Millennials Digital Banking Maine 123

PYMNTS

JULY 23, 2019

million) in the latest round of funding from the Board of Banking Competition Remedies (BCR) Capability and Innovation Fund. Over the past few years we’ve become the payment partner of choice for challenger banks and FinTechs looking to offer new retail or commercial banking solutions.” . Ireland, Nordic and Baltics.

Millennials 144

Millennials Innovation Fintech Lending 144

Banking 2020

APRIL 3, 2015

Articles via PYMNTS.com, Bank Innovation, Information Age, The Financial Brand. Designing a digital bank: What are millennials looking for in their financial institution? Spotlight banking biometrics digital banking financial institutions internet millennials payments security smartphone wearables'

Digital Banking 40

Digital Banking Millennials Security Branding 40

The Financial Brand

JULY 29, 2020

imagin from CaixaBank is a lifestyle platform that supports a community of Millennial customers where engagement extends beyond banking services. The post CaixaBank Introduces Lifestyle Platform Targeted To Millennials appeared first on The Financial Brand.

Millennials 36

Millennials Community Branding Innovation Strategies 36

Bank Innovation

AUGUST 5, 2016

Banks only care about millennials, right? Not really, though marketing about digital efforts may make it appear that way.

Capital 150

Capital Online Millennials Tools 150

PYMNTS

FEBRUARY 20, 2019

While they were once seen as novelties, challenger banking institutions are further encroaching into traditional banks’ territory, adding new responsibilities and products to their portfolios, such as lending. News From the Digital Banking Landscape. In the U.K., In the U.S. About the Tracker.

Digital Banking 155

Digital Banking Millennials America Lending 155

PYMNTS

JUNE 27, 2019

In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World. Banks and payment players are adopting new technologies to keep customer data safe. In the U.K., The platform will launch in the U.S.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

Abrigo

OCTOBER 21, 2019

A tech culture can be a catalyst for growth and put your customers at the center of the banking experience. Start by looking inward To develop a digital, customer-centric financial institution, it must first look inward. Does your financial institution support a culture of innovation and an environment that welcomes new technology?

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. percent innovating to improve business analytics.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

MAY 1, 2020

Debit has been riding a wave of popularity for years as credit-averse millennials and their cohorts became big spenders, but didn’t want to end up like their overextended parents did in 2008. Debit’s Destiny.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153