PYMNTS

SEPTEMBER 17, 2019

Impending 5G technology holds a great deal of promise for many industries, especially for financial institutions. A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? Most consumers (78.1

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

NOVEMBER 27, 2019

At first glance, that gap may seem insurmountable in the age of mobile banking , where technology is a vital component of financial services. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. Fintech cos are trying to prevent fraud. Estate planning gets a digital makeover. Fintech cos are trying to prevent fraud. get the REPORT on next generation investors. Source: Deloitte. Retirees still need investment services.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits.

Mobile 246

Mobile Payments Apple Millennials 246

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JUNE 27, 2019

Fraudsters are finding new ways to slip past technological defenses, which leaves banks constantly upgrading the tools used to keep them out. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

JANUARY 24, 2020

Anti-fraud efforts can seem like word salad with exotic ingredients being tossed around: strong consumer authentication ( SCA ), two-factor authentication (2FA), the second Payment Services Directive (PSD2) … you get the idea. Turns out consumers mostly want one thing from mobile banking apps: control. Control vs. Chaos? Fair enough.

Mobile 166

Mobile Fraud Millennials Security 166

PYMNTS

DECEMBER 28, 2018

Looking at the results of the CUs recently commissioned Eye on Payments study, consumers expect more heading into 2019, and meeting those expectations will be about more than advanced technology alone. Moreover, Lynch told PYMNTS, the fraud is coming across on all channels. So, they are just as covered by fraud liability.

Fraud 131

Fraud Mobile Security Cards 131

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JULY 18, 2018

million: What PwC was ordered to pay by a judge for failing to detect fraud between a client and a mortgage lender. $1 76 percent: Share of millennial consumers who report they are always looking to try new and different forms of banking, saving, payment and currency.

Data 100

Data Millennials Fraud Community 100

PYMNTS

SEPTEMBER 21, 2018

The popularization and widespread adoption of digital and mobile banking tools have presented banks with plenty of new opportunities, but they’ve presented new risks as well. Cybercriminals are finding new fraud opportunities as consumers turn to connected channels to manage their bank accounts. All told, 16.7

Fraud 100

Fraud Security Cards Mobile 100

PYMNTS

MAY 29, 2020

Credit unions (CUs) are upgrading their automated teller machines (ATMs) to offer a broad array of banking services from loan applications to account transfers and beyond in the hopes that having more versatile ATMs will be able to meet the needs of their members as brick-and-mortar branches stay shuttered.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

FEBRUARY 26, 2019

Though banks want to bring customers into the digital fold (it saves time and money, and, after all, 58 percent of consumers prefer digital banking to other methods), there will always be a need to serve them across physical locations, too. The goal for financial services, then, is a unified service model.

Mobile 181

Mobile Examples Millennials Digital Banking 181

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

OCTOBER 8, 2019

The Millennial Challenge. Among the greatest opportunities for CUs lie some significant challenges, too — namely, tapping into and serving the financial needs of millennials. Digitization, he said, helps level the playing field for CUs competing with bigger players. There’s a younger generation in the U.S.

United States 102

United States Millennials Course Lending 102

BankBazaar

JUNE 3, 2020

Considered to be a more nimble version of old-fashioned banking, neo-banks appeal to a more digital-savvy generation like millennials. Traditional banks have many limitations when it comes to offering digital solutions for a targeted audience starting from technological infrastructure to banking regulations.

Regulation 127

Regulation Cards Millennials Maine 127

PYMNTS

JULY 31, 2017

CO-OP Financial Services, for instance, announced plans to launch an artificial intelligence solution to tackle fraud prevention by quickly processing data, learning patterns and quickly adapting to changes with little human supervision. Some of these partnerships were specifically aimed at helping SMBs.

Report 114

Report Innovation Regulation National 114

PYMNTS

SEPTEMBER 6, 2016

That’s the backdrop for the nearly hour-long conversation that Karen Webster had about the role of payments security in digital business transformation with CA Technologies Director of Payments Security James Jenkins. Payments Security As A Digital Business Enabler. This leaves banks and payments schemes vulnerable.

Security 100

Security CA Payments Big Data 100

PYMNTS

APRIL 10, 2020

The advent of the digital age means that, say, a millennial opening that bank account can receive products or services from their FI that touch on financial well-being and educational services. Mindset and Technology Shifts. FIs can craft a richer, more meaningful experience for the individual.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. Providing customers with an ATM experience that is both useful and simple is anything but simple on the bank’s end.

ATM 126

ATM Strategy Mobile Millennials 126

Independent Banker

OCTOBER 29, 2014

Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices?

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

MAY 30, 2016

We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. What we learn is that familiarity does not always breed contempt — checks are still a well-trodden way to make a payment — but that new technologies are starting to make some headway. Global Fraud Attacks. Digital Banking.

Trends 100

Trends Retail Fraud Mobile 100

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. In the rush to serve the tech-savvy millennial market and keep up with the latest developments in mobile and digital banking, some FIs might fall into the trap of overlooking traditional channels.

ATM 85

ATM Mobile Strategy Fraud 85

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. And this year’s Smarter Bank is … drum roll … USAA.

Idaho 148

Idaho Conference Data Marketing 148

FICO

OCTOBER 16, 2018

It was Millennials. Banks have been trying. According to a 2017 report from the Digital Banking Report , 66% of banks offer online account opening and 18% offer mobile account opening. Amazon built a digital shopping experience for everyone. Banks need to do the same. The question is: can you keep up?

Millennials 40

Millennials Meeting Examples Fraud 40

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Millennials.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

JANUARY 19, 2021

And increasingly, those services are being leveraged in verticals such as online sports betting, where location must be verified at the time of the wager (to make sure the activity is in a legally permissible area) to help banks comply with international Know Your Customers (KYC) rules. Not all data are created equal, of course.

Data 227

Data Fraud Los Angeles Compliance 227

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence. June 12 Temenos.

Survey 28

Survey Millennials Fraud Mobile 28

Fintech Labs Insights

DECEMBER 2, 2015

.” Formerly known as Smarty Pig, Social Money helps financial services companies better engage their customers by offering them savings solutions such as GoalSaver , a customized, bank-audited goal-saving system. In July, Q2 Holdings acquired anti-fraud, risk management specialist, Centrix Solutions for $20 million.

Iowa 12

Iowa Austin Millennials Community Bank 12

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DIGITAL BANKING TRACKER. Chime also makes an effort to reach millennials where they already shop.

Retail 123

Retail Millennials blockchain Mobile 123

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

William Mills

SEPTEMBER 7, 2016

03:04 pm Experian Fraud & Identity – https://www.experian.com/decision-analytics/identity-and-fraud/fraud-and-identity.html – @Experian – Adam Fingersh – GM and SVP, Fraud and Identity Solutions & John Sarreal. Demo: Bank application form. Reminds me of Amex real time alerts.

Mobile 40

Mobile Cards Fraud Data 40

Gonzobanker

DECEMBER 22, 2015

Wells (WFC), Chase (JPM) and Bank of America (BAC) over the past five years. It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. Jill Castilla, CEO of Citizens Bank of Edmond, Okla. Goes to “Virtual” or “Direct” banks.

Community Bank 60

Community Bank Apple Community Technology 60