Bank Innovation

OCTOBER 18, 2017

EXLUSIVE – SME-focused digital bank Seed is nixing its monthly fee and will now be free for customers. The San Francisco-based fintech used to charge its customers $9 per month, but after conducting a survey, CEO Brian Merritt told Bank Innovation that he realized Seed could serve customers better by being free.

San Francisco 236

San Francisco Survey Digital Banking Innovation 236

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers. ” Looking Ahead.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JULY 1, 2019

Smaller banks and credit unions enjoy a reputation of offering more personalized services than large financial institutions (FIs). When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. percent) and large banks (23.8 percent in 2017.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. That is, if they choose the right FinTech.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

DECEMBER 14, 2017

Not innovating is not an option. Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. The Bank Innovation Readiness Index , in collaboration with payments solutions provider i2c , provides evidence to back that up.

Innovation 162

Innovation Branding Payments Survey 162

PYMNTS

JANUARY 27, 2021

The banking industry faces many day-to-day business challenges, including competition with digitally native FinTechs and the ubiquitous social distancing restrictions brought on by the pandemic.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

FEBRUARY 26, 2020

Though still strong, this industry growth has slowed in recent years, with another survey finding that total loans only increased by 6.6 The onset of digital banking has drastically changed the way CU customers interact with their financial institutions (FIs), placing a much greater emphasis on self-services like mobile and online banking.

Nevada 192

Nevada Security Innovation Data 192

Bank Innovation

OCTOBER 18, 2018

Banks need not fear large technology companies like Google or Apple taking their business. Digital banking continues to be the most convenient option for simple daily transactions, but branches are still necessary for the more complex ones And yet banks should not ignore the shift in banking habits brought on by non-bank technology companies.

Google 225

Google Apple Survey Digital Banking 225

PYMNTS

OCTOBER 31, 2019

Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. Only 15 percent of surveyed CU executives expected the same.

Innovation 101

Innovation Survey Lending Technology 101

PYMNTS

SEPTEMBER 4, 2019

The Asian Development Bank’ s striking statistic — a $1.5 trillion gap in global trade finance — continues to be used as a driver of FinTech innovation as technology startups look for ways to address friction in global trade financing. Standard Chartered And Traydstream. 3) a partnership with Traydstream. ADCB And dltledgers.

Fintech 143

Fintech blockchain Capital Innovation 143

PYMNTS

APRIL 25, 2018

When it comes to innovation, credit unions may just be the most innovative of all, while banks big and small fail to keep up with their pace – but they’ve still got a long way to go. Most CUs, along with 80 percent of FIs of all kinds, find themselves stuck in the middle of the pack when it comes to debuting new innovations.

Innovation 108

Innovation Data Community Bank Community 108

PYMNTS

MAY 28, 2020

The global financial space has been severely impacted by the ongoing COVID-19 pandemic, with social distancing and stay-at-home guidelines preventing customers from visiting bank branches to access the services they need. Developments From Around The World Of Digital-First Banking.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

JULY 22, 2020

Customers are instead turning to digital means to maintain their financial lifestyles, and this shift is likely to continue even after the pandemic is in the rear-view mirror. Developments From Around The World Of Digital-First Bank ing. The global digital banking platform industry generated $3.95

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

FEBRUARY 21, 2018

In the February edition of the Digital Banking Tracker , a Feedzai Collaboration, PYMNTS explores the latest developments surrounding AI and machine learning in the financial services space. Around the Digital Banking world. Can AI help consumers become smarter spenders? Several industry players seem to think so.

Digital Banking 163

Digital Banking Fintech Software Operations 163

PYMNTS

MARCH 13, 2019

As the financial services space focuses on digitizing offerings for their small business customers, much of these efforts are targeting online banking portals accessed via desktop. Today, he explained, small businesses often do the bare minimum to manage finances, despite the rise in FinTech platforms and products available to them.

Mobile 169

Mobile Fintech Software Tools 169

PYMNTS

MARCH 1, 2018

Because when it comes to innovation, newly published PYMNTS research reveals that mid-sized FIs are missing the mark – and are not only failing to keep up with both big banks, but also emerging FinTech challengers. The Innovation Readiness Playbook , in collaboration with payments and commerce solutions provider i2c Inc.,

Innovation 101

Innovation Data System Survey 101

Bank Innovation

JULY 20, 2018

business leaders (owners, managers, and executives) prefer using digital banking, and yet less than half of them have plans of increasing their use of online banking products and services, that’s according to a JPMorgan Chase survey. A majority of U.S.

Survey 218

Survey Digital Banking Online Management 218

Celent Banking

APRIL 25, 2016

Digital is the new reality in Latin America. In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately. Threat of fintechs is also a reality.

America 100

America Digital Banking Strategy Fintech 100

PYMNTS

FEBRUARY 4, 2019

The deal, which was announced by the company in January, marked a landmark occasion in the FinTech sector. The finding was reported by Boston Retail Partners in its 20th annual POS/Customer Engagement Benchmark Survey. The approximate value of Fiserv’s stock-based acquisition deal for First Data was $22 billion.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

APRIL 4, 2019

So it is with financial services – and so it is, specifically, with innovation within financial services. After all, ready or not, demand comes for faster payments, for easier onboarding, for digital wallets and security, above all else. The study found the portion of FIs that completed innovations early in 2018 stood at 26.7

Innovation 119

Innovation Fintech Survey Customer Experience 119

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. What financial institutions need to compete with fintech threat disrupters. As FinTech funding rises to new record levels – $131.5 Taking the FinTech Threat Seriously: What Should Banks Be Doing to Compete? banks collected $15.47

Fintech 52

Fintech Millennials Lending Tools 52

PYMNTS

FEBRUARY 25, 2020

Does any doubt remain that banks and legacy FIs are next on the Silicon Valley hit list? For the purposes of the February 2020 Building A Better App report, PYMNTS asked survey respondents to build the perfect card — spend controls, instant credit, a multiplicity of card controls — just name it.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

OCTOBER 22, 2018

Despite the rise of FinTech firms and challenger banks hoping to offer small businesses (SMBs) a better banking experience, large traditional financial institutions (FIs) continue to hold the dominant position in the SMB financial services (FinServ) space. Yet, the report also shows the limitations of the U.K.’s

Fintech 155

Fintech Maine Survey Regulation 155

PYMNTS

MARCH 13, 2017

The March Digital Banking Tracker™ highlights the ways several banks are investing in technology and innovation to bring consumers more efficient banking solutions. . News from the World of Digital Banking. In the U.K., In the U.K., for the Tracker feature story. . About the Tracker.

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

JUNE 9, 2020

Especially their brick-and-mortar footprints tied to the digital branch. Right now, at least as found recently in the PYMNTS/PSCU collaboration , “Credit Union Innovation Playbook: Challenger Banks Edition,” CUs face some competitive pressures. . percent believe challenger banks will be competitive threats in the coming years.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. contact-form-7].

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

MAY 1, 2020

Among the fascinating findings in PYMNTS’ ongoing surveys of Main Street SMBs during the pandemic is this: A majority of small businesses that did not apply for government bailouts simply wished to avoid debt. No matter what. Not even COVID-19 could tempt them. It’s a powerful statement on payments preference. Your Money, Your Way.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Innovation Leader. 2: Talent Shortage. and a shocking 1.3%

Resources 146

Resources Leadership Technology Management 146

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. Market share, asset size and third-party surveys are some of the more common approaches.

St. Louis 130

St. Louis Missouri Survey Kansas 130

Gonzobanker

AUGUST 18, 2021

“Inconceivable” is the word the movie character was referring to, but if we were to apply this quote to the banking industry then the word that is constantly being used is “digital transformation” — and based on Cornerstone Advisors’ research, most banks have no idea what it means.

Lending 174

Lending Survey Industry Software 174

PYMNTS

SEPTEMBER 23, 2020

The San Francisco-based digital mortgage and loan platform on Wednesday (Sept. 23) announced its expansion into consumer banking to include personal loans and credit cards. based early growth, FinTech-focused venture capital firm. The round brought the company’s value to nearly $1.7

San Francisco 180

San Francisco Washington Survey Data 180

NCR

JULY 6, 2017

A new study has revealed the extent to which consumers around the world are embracing emerging financial services providers, with one in three digitally-active citizens now using fintech solutions on a regular basis. In these countries, an average of 46 percent of survey respondents indicated they were engaged with the technology.

Fintech 56

Fintech Study User Experience Survey 56

PYMNTS

NOVEMBER 16, 2016

For November’s Digital Banking Tracker™ cover story, PYMNTS caught up with Dave Potterton, director of business banking at NCR, to discuss the state of mobile business banking, the company’s new solution and what he sees in the future for business customers. Around the Digital Banking world.

Mobile 100

Mobile Digital Banking Analysis Fintech 100

PYMNTS

MARCH 1, 2018

PSD2 opened the floodgates for open banking across Europe and the U.K. hasn’t had such regulatory pressure, signs that banks are opening up their data to third-party FinTechs are beginning to emerge, a trend partially attributed to competitive market pressures — and similar signs are popping up in Canada too. While the U.S.

Marketing 100

Marketing Data New York Trends 100

PYMNTS

MAY 18, 2017

In the world of transportation and mobility, one of the most-awaited innovations is the autonomous vehicle capable of automatically navigating streets and routes based on user preference. A survey conducted last year of 1,018 U.S. The same survey found only 5 percent of respondents said they have heard “a lot” about robo-investing.

Survey 101

Survey Management Digital Banking Taxes 101