BankInovation

MARCH 15, 2022

Citi Commercial Bank will deliver automated origination and servicing capabilities to high-growth international markets throughout 2022. Citi Commercial Bank, which operates under the umbrella of the $2.3

Digital Banking 98

Digital Banking Fintech Operations Marketing 98

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Choosing a new partner is no small feat.

Digital Banking 155

Digital Banking Customer Experience Strategy Exercises 155

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”). Timing, as they say, is everything.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

Celent Banking

APRIL 25, 2016

Atom Bank in the UK, Fidor Bank in Germany, and mBank in Poland are only a few to mention. As part of its strategy to position the bank as different and innovative they launched this advertising campaign featuring Usain Bolt. The bank has no branches and the interaction is 100% through digital channels and a call center.

America 100

America Digital Banking Strategy Fintech 100

Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. Digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

APRIL 10, 2020

According to Rio Tinto, greater efficiency means capturing a greater share of payments volume in the market, allowing Emirates NBD to increase revenues through foreign exchange, trade finance and supply chain finance services that can similarly gain operational efficiencies as a result of the holistic, integrated payments platform.

Technology 360

Technology Company Operations Payments 360

BankInovation

DECEMBER 8, 2021

KeyBank’s Laurel Road for Doctors, a digital banking platform tailored to physicians and dentists, has signed up 5,000 users since its March launch. Now, the $187 billion bank plans to apply its targeted-demographic strategy with a similar offering for nurses to launch in early 2022.

Strategy 98

Strategy Digital Banking Marketing Digital Strategies 98

PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100

Security Tennessee Analytics Digital Banking 100

Independent Banker

SEPTEMBER 1, 2021

Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Differentiate your brand in a highly competitive market. Guided product selection is a simple add-on to your existing website that is essential for providing modern, next-level banking service.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

NCR

APRIL 5, 2016

According to Goldman Sachs analysts, non-traditional digital banking startups are already jeopardizing around $4.7 Acquiring and retaining consumers in a fiercely competitive marketplace — flooded with waves of non-traditional players — requires a consumer-centric digital strategy.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

Gonzobanker

APRIL 24, 2019

Hosting marketing and sales execs at Caesars Palace is kinda asking for it, isn’t it? A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Umpqua Bank ’s Rilla Delorier had to follow that. Let’s just call it.

Branding 144

Branding Conference Strategy Oregon 144

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

JANUARY 11, 2021

Digitization was no longer simply a benefit, but a necessity — and according to Georgakopoulos, treasurers had an important seat at the leaders' table to guide the enterprise toward greater agility, expansion into new markets and customer segments, and an overall optimized financial strategy.

Payments 198

Payments Strategy Fintech Tools 198

Bobsguide

AUGUST 7, 2022

The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By By moving to the cloud, The Co-operative Bank can pursue continued growth and innovation in the UK market,” said Wissam Khoury, EVP Treasury and Capital Markets at Finastra. “In

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. One technology startup, Devo, secured $25 million for its products and services in this market. ”

Data 100

Data Management Analytics Compliance 100

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 20, 2018

“Digital is forcing sweeping changes in corporate banking, and institutions will need to adapt or see their competitiveness and market share steadily spiral down over the next few years,” warned BCG Senior Partner Dr. Carsten Baumgärtner in a statement. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Bank of America ranked as “Best in Class” over 20 top U.S.

Report 40

Report Digital Banking Fraud Mobile 40

Gonzobanker

DECEMBER 5, 2018

Marketing: Q2Smart being a first step toward marketing automation, aligning bank products and user behavior to create audiences to more effectively target offers. Believe us when we say we get “experience,” but hard-nosed bank execs are looking at their resource spend and increasingly (and rightly) saying, “Show me the money.

Fraud 130

Fraud Austin Fintech Lending 130

BankInovation

AUGUST 24, 2023

These revolutionary approaches to software development and project management have gained significant traction within the industry due to their ability to foster collaboration, accelerate time to market […]

Software 98

Software Tools Innovation Industry 98

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. With American Express’ investment, Next Insurance’s funding will be brought up to $35 million. billion bid from Amazon.

Arizona 116

Arizona Data Portland Cards 116

Gonzobanker

JULY 6, 2021

Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Topping their list of complaints: speed to market/pace of new improvements (or lack thereof) and integration challenges.

Strategy 158

Strategy System Risk Management Technology 158

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 131

Technology Resources Fraud Strategy 131

FICO

JUNE 21, 2022

Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

Independent Banker

OCTOBER 31, 2021

Community bankers are increasingly recognizing that the future of digital lending is here. Demand for digital banking products and services is on the rise across different geographic markets and customer demographics. “In The pandemic accelerated the adoption of digital lending for both banks and consumers.

Lending 91

Lending Community Bank Community North Dakota 91

PYMNTS

DECEMBER 15, 2017

Though there will be other use cases down the road, Mastercard’s head of prepaid and inclusive growth for North America markets, Solana Cozzo , said in a recent interview with Karen Webster that the company wanted to start with millennials since this demographic does not have an easy on-ramp into the financial mainstream.

Millennials 134

Millennials Management Cards Security 134

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 64

Trends Cyber Security Big Data Analytics 64

FICO

JUNE 16, 2021

Digital Consumers Unhappy With What Banks Deliver. In digital banking, a lot of user journeys assume end-to-end digital and straight-through processing (STP). But organizations fail to anticipate and cater to experiences that require a broken digital experience. by Aashish Sharma.

Analytics 52

Analytics Survey Cards Customer Experience 52

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

AUGUST 16, 2016

In the last decade, changing consumer demands have required financial institutions, like many industries, to invest in and develop digital strategies and embrace innovation. Digital services are now a priority for any financial institution that wants to be competitive and grow today. ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

Banking 2020

NOVEMBER 18, 2015

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. That percentage is projected to increase within the next few years.

Strategy 40

Strategy Mobile Digital Strategies Data 40

Fintech Labs Insights

JANUARY 19, 2016

Meniga is the European market leader of next-generation online banking solutions. Its award winning software helps banks across the world improve and expand their digital banking user experience. Features: Highly personalized user experience in online and mobile banking. Register today. .

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Independent Banker

NOVEMBER 25, 2015

Moving into his role to lead the innovation charge for Rockland Trust has been more than a half-dozen years in the making for Jimenez, who in 2008 was heading the bank’s deposit operations and call center teams. “We We had just begun to really start talking about the digital space then,” he recalls.

Innovation 70

Innovation Community Bank social media Community 70