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Customer Data Management Challenges in Financial Services

Perficient

Today, I will dive into the customer data management challenges financial companies might encounter when starting their personalization journey. Data management in any financial services firm is complex. It’s a data-intensive business. To add to this complexity, much of the data is unstructured.

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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. Digital transformation isn’t just having an online store.

Online 421
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Six Ways to Protect Yourself and Your Family on Data Privacy Day

Perficient

Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person? These six areas of data privacy and security below should be at the top of your list to secure and protect yourself and your family. (We Let’s get started!

Data 535
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IBM Planning Analytics with Cloud Pak for Data

Perficient

What is IBM Planning Analytics with Cloud Pak for Data? IBM offers Planning Analytics for on-premise and on the IBM Cloud; why have they added IBM Planning Analytics on Cloud Pak for Data? What is IBM Cloud Pak for Data? How does Planning Analytics fit with Cloud Pak for Data? What is IBM Cloud Pak for Data?

Analytics 340
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Trends Shaping the Insurance Industry in 2024

Perficient

Platform Modernization: Enhancing Efficiency Across the Value Chain Organizations are actively embracing artificial intelligence (AI) and cloud technologies to streamline operations and gain insights. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Insurers Test Blockchain To Manage Provider Data

PYMNTS

Earlier this week, five healthcare firms operating across the U.S. insurance landscape said they’re launching a pilot program that will help boost the management of healthcare provider data. billion across the continuum of care maintaining that data. The blockchain is making inroads into healthcare.

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Virtual Cards Help Companies Manage Spend In Real Time

PYMNTS

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. RLJ Financial On Managing B2B Spend With Virtual Cards. For more on these and other news items from this space, download this month’s playbook.