Celent Banking

JUNE 17, 2015

Digital has allowed industries to overcome some of the barriers facing other customer experiences. Virtualizing the workforce, aggregating talent, and allowing customers to access them remotely, either in a branch environment or from a personal device, is at least one path forward. As video service becomes more mature (i.e.

Video 100

Video Customer Experience User Experience Training 100

PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MARCH 8, 2019

Customers may be comfortable browsing the internet or making financial transactions on their smartphones, but, due to growing concerns over data safety, they’re not necessarily comfortable sharing their phone numbers or bank credentials. Data availability is also changing how companies approach customer data when it comes to making products.

Lending 135

Lending Data Security Regulation 135

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data.

Miami 40

Miami Analytics Florida Management 40

PYMNTS

SEPTEMBER 22, 2017

The Equifax breach lingers like the remnants of a bad lunch, making us all feel queasy about which data has been compromised and who just might be developing new ways to trick us out of money or privacy — now and in the future. The second and overlooked area of innovation is in the area of user experience.

Innovation 140

Innovation Knowledge Base Online Mobile 140

NCR

SEPTEMBER 5, 2017

Nearly half (43 percent) of American consumers told us that they wanted financial service companies to improve loyalty programs by offering a larger selection of rewards. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

NCR

DECEMBER 5, 2017

There’s no doubt it’s a growing sector, with figures compiled by Statista suggesting that the value of the global VR and AR market will reach US$13.9 billion in 2017, before soaring to US$143.3 It has come up with a prototype payment process that uses the EMV standard and host card emulation to virtualize purchases.

Innovation 58

Innovation Technology Cleveland Security 58

PYMNTS

DECEMBER 18, 2018

It’s easy to get swept up in the retail apocalypse narrative. With historic retailers like Toys R Us and Sears shutting their doors after more than 100 years in business, and reports of “sad Santas” in empty malls, it’s hard to not take a rather dim view of physical retail’s prospects at present. Time Is The New Coupon.

Retail 140

Retail Millennials Online User Experience 140

PYMNTS

JANUARY 7, 2021

Anytime’s entry into the Orange Bank family marks a new development opportunity for us in a high-value market segment while establishing strong synergies with Orange Bank and Orange,” Orange Bank CEO Paul de Leusse said in the announcement. Bringg Joins Forces With Uber in Retail, B2B Delivery Deal. 6) announcement.

Software 165

Software Chicago User Experience Online 165

William Mills

MAY 11, 2016

Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

PYMNTS

FEBRUARY 13, 2018

Lingerie is a Valentine’s Day type of purchase, and, as Adore Me ’s Vice President of Customer Engagement Nicolas Capuono explained, it’s a purchase experience his firm is deeply dedicated to fixing. Some have dubbed us the Zara of lingerie, offering radical prices of $39.95

UX 101

UX Branding Innovation User Experience 101

NCR

JULY 26, 2017

Consider the impact the likes of Amazon and Apple have had on the retail and music industries. The experience of buying music has become even more immediate, with users able to find what they are looking for, download it to their device and start listening in a matter of minutes. Why self-service is so important.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. No, we asked a few payments and commerce experts to give us their guidance on the story so far, and what they think is yet to come. And on June 29, 2007, we finally got it. That’s an estimated $1.3

Apple 150

Apple Mobile Innovation social media 150

FICO

JUNE 16, 2021

The Customer Journey Less Travelled Can Cost You. Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously.

Analytics 52

Analytics Survey Cards Customer Experience 52

Banking 2020

MARCH 12, 2015

That’s perfect for industry observers and bloggers looking to pontificate, but totally boring for those of us actually in the trenches. Sure, in an environment where the branch and the ATM have to co-exist with custom mobile apps, omni-channel isn’t just important, it’s inevitable. And so it is with omni-channel.

ATM 40

ATM Retail Mobile Atlanta 40

William Mills

MAY 9, 2018

I’ve participated in every US event except one as well as Finovate Europe last year. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market. What’s Next .

User Experience 100

User Experience UX Data Marketing 100

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Silver Fusion Retail Outlet: Where Snowbirds Shop”. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Personalized savings plan (good), using various savings accounts and how much people need to save to reach their goal.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

OCTOBER 10, 2017

These free tools have become a significant driver of both traffic and user acquisition for Credit Karma. “It It took us five years to dispel the baggage that came with our business model,” founder and CEO Kenneth Lin told First Round Review. “We It can burden users with excessive information and friction that ruins the user experience.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

APRIL 3, 2018

Retail is under pressure to crack the AI code. After all, corporations in every industry are scrambling to adapt and integrate artificial intelligence into their products — and retail is no exception. 15-Min Flash briefing: Can AI Save Physical retail? Using CB Insights data, we dug into the changing retail landscape.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

They’ve used that infrastructure to grow fast and connect directly to their customers. New Frontiers in Retail Tech. Download this research briefing to see how corporates and startups are shaping the future of retail with tech. They don’t need to rely on traditional retail stores for exposure.

Video 78

Video Branding Company Strategy 78